Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
Make sure your car is safe to drive.
Great - ryan_patrick32
Marc explained outstanding issues and what was most important as far as being completed. They were fast and courteous. I will definitely be returning for more service.
Top Reviewed Specialists At This Dealership
Master Certified Volvo Product & Sales Specialist
Wonderful - GERALDINESCHMITZ
Ashley was one of the best dealer I every worked with. Her knowledge was excellent and her professionalism was second to none. My thanks to everyone involved in my purchase.
Always excellent work - Aquavit
Feilds is my go to shop for all things with my 160,000 mi V70R. They keep it running as well as the day they sold it.
Professional, Friendly - ACMAX11
I didn't feel like I was buying a car. Felt like visiting a friend. Mike Quinn is the best. Awesome deal on Nissan Maxima.
Staff has been very efficient, professional, & friendly. - P & V Calderon
We bought our Volvo XC60 here and we've brought it back for scheduled maintenance, covered under warranty. The staff has always been friendly and professional and service has been very efficient. Special thanks to our service advisor, Michael Gierczyk and his team.
Akrim A. His thoughtfulness and genuine care averts disaster - medicine hat
Akrim A. deserves a great dept of gratitude from me.
I had what seemed like a very minor condition materialize with my Jaguar the night before I had a very long drive for a client meeting. Akrim's care revealed an unrelated but extremely dangerous condition with one of my tyres. He insisted I leave the vehicle as he did not think it was safe for me. I would never have noticed this condition on my own. I had no reason to check.
Without Akrim's genuine concern for me personally, my long drive could have ended very badly. Instead, I was driving a very nice and very safe vehicle provided for me as a courtesy at Akrim's insistence.
Akrim and everyone at Howard Orloff, you've been great to me for 26 years!!!!
THANK YOU SO MUCH for keeping me safe this time. I'd say this one is in the "Extraordinary" category.
Loyal Howard Orloff customer
Great buying experience - Amjad K
I had been shopping for few weeks , tested different brands, when i got McGrath in Barrington, it was just for a test drive, never drove a VOLVO before. The car was beautiful, inside and out.. working with Armen, Mustafa, BJ and Alex was great. Armen took his time explaining and showing me all the features and made sure i knew how to navigate thru the touch screen.I love my new XC 60, so far so good.
Big thanks to you guys.
Fixed issues after complaining - chowdary
Update 5/15 - Got the XC90 back and they did a better job this time than last time, so increased the rating to 4. Could have been a better experience of all of this could have been avoided in the first place.
Update 5/10 - Service Manager has reached out to me and has promised to fix all the issues and now the SUV is at the dealer getting things done. Mix ups do happen but how they are handled is what all matters. Will update the review based on how things will be managed this time.
Original review - Bought my first Volvo here after reading some good reviews. My overall experience has been very bad even though I tried to work things out and gave them chances to rectify the situations but no one is ready to work with me or care for me as a customer. Made me wait more than 30 mins to talk to sales manager who never showed up and never replied to my email about me waiting for him during purchasing. When I bought the car I was promised (even in written) that some body scratches will be fixed at a later time. When I took the car back for fixing scratches, I also told them about couple of other things along with a new recall for which they said they have parts in stock and will be done during that visit as I live 40 miles away, they kept it for two days, called me back saying everything is finished and after I traveled 40 miles and drove there, no body scratches have been fixed and I received a sorry that they can't fix the body scratches as it cost them money to do it and sales team will not pay for it and just gave me another small part as apology which was part of the car and actually missing from the car when sold. Service team said that everything I asked for except scratches is completed and I came back home. After a week, to my shocking they called me and said my part has arrived and asked me to come back to get it fixed and when I asked what part, they said it's for the recall which I was told that it was in stock during my last visit and has been done. I told the lady to check again and give me a call what happened and she never called me back. Later I called to talk to their service manager and was told that he stepped out of the office and I explained everything to the person who answered my call and told her to pass the message to service manager and I need to talk to him for which she said she will make him to call me and resolve the issue. It's been more than 5 days since this happened and no one cared to call me back and explain what is happening. The sales manager also never replied to my email about my experience in buying the car with them. As a customer I don't understand why I should be calling you multiple times and trying to work with you to resolve issues but your team just ignore me as if I don't matter? I rarely leave negative reviews but with a large purchase like this and possible long term relationship I thought of building with my first volvo, this is not the experience I expected.
My car buying experience was an excellent one. - drabbits
I would recommend Juan Estrada, if I knew of someone who wanted to purchase a new vehicle. He was prompt getting back to me with any questions I had related to the purchase of my 2015.5 Volvo S80. Juan was very polite and respectful, and he is a very capable car salesman!!
Volvo Service Manager
The Autobarn Volvo Cars of Oak Park
Volvo Service Dispatcher