EXCEPTIONAL - KSMTIH
Jonathan and Chad were very professional and also very personable, all questions were answered with honest answers. Would recommend both to friends. I hope that this attitude extends if and when service is needed through the service department.
Top Reviewed Specialists At This Dealership
Sales & Leasing Professional
Sales and Leasing Specialist
Sales & Leasing Consultant
First ever brand new car - truckerJoe55
Was totally amazed at the friendliness and courtesy I was given when I walked into the dealership Chris met me at the door we went to his office discussed few things so let me see we can do got out as computer made some entries show me what I could afford and it all took off from there I'm now a proud owner of a 2018 Chevy Trax
Excellent Customer Service - K Totedo
I was so pleased with the service at Preston Ford. My mother and I had the pleasure of working with Caitlyn in the hunt for a new car. She was extremely patient as we made our decision and answered all of our questions with outstanding knowledge. She ran all over the lot for us to find us the right car and allowed us multiple test drives. Our family has now gotten 3 cars from Preston Ford in the past three months or so while working with Caitlyn and we couldn’t be happier. I never once felt pressured by the staff at Preston. My mother and I were treated with the most upright respect during our visit. We were able to get a great deal trading in my old car.
Leased another vehicle with Kevin Chojnacki - Tonya123
This is my 3rd vehicle that I am leasing with sunnyside Cheverolet and Kevin has been my salesman every time He is very upfront about anything and everything He does not waste your time If You’re looking to buy or lease a vehicle please seriously consider this dealership they go above and beyond for their customers especially Kevin
Internet Sales Consultant
Sales and Leasing Consultant
Worth while great people - Happytrucker
I found Huebner online. Saw the 2016 Ram I fell in love with instantly. Made arrangments with Shane Laizure, awsome to deal with. Drove the 2.5 hours easy to get to. All of the staff i dealt with was easy to work with. They are truthful, that there is no pressure. Had i not chose the truck i looked at, I easily would have found another to bring home. They had a variety and nice size inventory. Price was unbeatable for mileage and age. Will recommend to anyone!
Amazing! - Hannah12
Ron and Jim have been amazing and made my experience enjoyable! I would recommend this these workers and this company to anyone! They were very professional and made sure I got the car I wanted! Great customer service.
Good and friendly service - mechan12
Had a good experience dealing with Matt. He was very informative and helpful. He was always friendly and kept us informed during the whole process.
Sales and Leasing
This was a good experience - Brady1996
This was a great experience. I would come back any time in the future for a new vehicle. I recommend them. I appreciate the help they have me.
Sales & Leasing Specialist
John Kuivila = Excellent Salesman - Shaye58
John Kuivila was the reason we purchased a 2018 TRAX. John listened to what we were expressing in a purchase of a car. He was honest, trustworthy and didn't try to sale us anything more. I was so impress with his salesmanship style, not pushy, not desperate, but helpful, and knowledgeable of the Chevy product. We were so impress with the enormous selection of vehicles at dealership. Thank you so much for a wonderful buying experience!!!!.
Would Highly Recommend!! - Nightblade83
Worked really fast at finding me a solution. Got what i wanted and more then expected. I was there for less then a hour after sitting at the Mazda dealership for hours for nothing. They listened to what i was up against. Kyle Boley was very polite. He went out of his way to set a few things up for me. Will go back again. Highly recommend. Thank you so much
Stress free purchase of new vehicle - retired & loving it
Working with Jessica was great, put us at ease, all questions answered, made us feel appreciated, and took us through the process of buying a 2018 Trax.
Very helpful and friendly - EzraBridger
Went in for a test drive of a Volt, and the sales staff was very helpful. They were able to answer all of my questions. They were knowledgeable about the car, and what they didn't know they were able to figure out in house between them and the service staff.
Excellent in every way - Thesnyders2017
Josh Martin was fantastic to work with. We will continue to do business with both purchasing our vehicles and servicing them at Chuck Nicholson in Millersburg. In my previous career I had worked in the car business, which tends to make me highly critical at any dealer. I am extremely impressed with every aspect of this dealership. Great people, definitely recommend to all.
Body Shop repair from deer collision - Subiru
Collision Repair at Body Shop, good work, was done on time, friendly staff, easy scheduling. Lifetime guarantee on work and parts through insurance company. They cleaned the exterior and interior of the vehicle. Changed oil on request, replaced wiper blades and air filter on inspection and kept us updated on the service and repairs.
Excellent Customer Service & Show Room - Margaret Mosnot
I leased my Chevy Equinox from Sarchione and have been extremely pleased. They have been available for any follow-up required and my last year of owning the vehicle has been GREAT!! All of the individuals from the front desk, service center, credit department, and sales were both accommodating, patient and supportive. I truly felt they had my best interest at hand throughout the entire process.
Easy process for purchasing a new vehicle - redline cruze
My salesman was informative without being pushy. The vehicle I drove was on the showroom floor. I knew that this was my car. Features of the vehicle were explained in simple terms. Also, it was made clear to me that if I had ANY questions concerning this car to please call and they would help me out. I have not purchased a new car for10 years, so some of the technology on the new vehicle is an educational process. My credit was approved in a prompt manner. I picked up the car the next day (per my request) and it had been detailed and waiting for me. Plus to top things off I got a super good deal on this car. Overall it was a relatively smooth experience, considering some of the negative stories and shady dealings you here about at different dealerships.
Ford to Chevy and happy. - BigE
After multiple problems with my Ford I ventured to Ferris. There I found a 2500 Silverado that fit my bill perfectly. Regardless of being happy with my trade in offer and purchase price of my new to me truck I would like to say thank you to the staff. Travis Metzger, Tom Jennings, Pat Ferris, and Brian Standiford along with the finance and service staff made it a wonderful buying experience with excellent follow up. I will without a doubt buy from them again and recommend anyone shopping to give them a shot! Thanks again Ferris Team!
Always friendly - Jody
Everyone is always friendly and helpful and let you know what is going on with your vehicle before they do anything. I take my car there every time I need my oil changed and they do it in a timely manner. Always let me know if I need something else done.
Poor Customer Service - Mel
We had purchased/leased business vehicles and personal vehicles from Lavery in the past and had good experiences. It's unfortunate that the Lavery family has a business manager using unprofessional methods which is opposite of the way we had been treated in the past.
In order to have loyal customers, you must be loyal to them as well. It's unfortunate they'll never know the amount of business lost over a poor decision from a person going against the old Lavery Family Values.
It's disturbing that my story is just like the last person's review from February. After negotiating the vehicle price to a point where both of us were comfortable, they sold the vehicle out from under us. Even after we offered to put a deposit down until we could make it to the dealership.
Their story changes. Called in after they said someone else purchased. The salesperson said "The vehicle was on the lot and still available".
We should have called Mr. Lavery when this happened, but thought this would be more effective.
Satisfied customer! - Droopy drawers
I was helped at the appointment time and did not have to wait. The work on SUV was done in scheduled time. Patricia was very pleasant and helpful.
ALWAYS THE BEST SERVICE - Rock Artisian
This service department is the best I have ever been to. They are very customer oriented, knowledgeable and efficient. I never have any complaints and leave very satisfied with the experience as well as a clean vehicle. You have my business for both service and I have purchased several vehicles from this Vermilion dealership. Keep up the great work!
Service - check engine light - ryanteacher1
The service manager and mechanic Kevin, were very nice, informative and professional. The service manager greeted me immediately, did his inspection and processed paperwork in a timely fashion. The mechanic came into the waiting area and explained the work he had completed.
Title transfer - Fitnessman
Everything was well at the dealership except title transfer it Is a pain I was expecting the dealership to have my car plates and title for my car for Michigan since that's Where I was fromwhy and not that I have do all the running around To have it done total disappointed with that
Service Review - vince
The service department is excellent and has always given excellent service. I would recommend
Gary Heck to anyone needing service for their car. He is very knowledgeable and friendly.
Great Dealership - lcalapa
My family has now purchased 7 cars from Preston. I feel they go out of their way to accommodate the customer. Never a bad experience. Courteous and always willing to go above and beyond what is expected.
First car purchase - Ashton Clarke
Worked with salesman Jim Hall! There was a car show going on at the time so the place was packed. We walked in and Jim was the first to greet us! Very welcoming, he found exactly what I was looking for at the right price for me. Couldn't imagine my first purchased car being anything else! Francesca Gladman also made the process very fun and exciting! Highly recommend!
Most knowledgeable, Best priced, Service, Family Oriented - Steve Conley
Most knowledgeable, Best price, Service, Family Oriented Dealership I have experienced! We have purchased many vehicles there with my family/friends. Not ONE negative experience. They make us feel like family. Always great to go there. :) Up and beyond in Service, Knowledge, Trade ins!
Thank you everyone! Steve and Laurie Conley
Outstanding experience - Vetteman
Nick was excellent to work with.
We purchased in Ohio but live in pa which added a layer of complexity- nick and finance representative (woman) were flawless
Ron and Kim Amodeo
Serpentini Chevrolet is the BEST!!! - Rhonda
We had the best experience we have ever had In Purchasing our 25000 Dodge Ram . It was pleasurable and not the normal pushy aggressive salesman. Kevin Skubic was the best !!! We enjoyed working with him and felt like we knew him for years. He made us comfortable and the story of his life amazed us!! We will deal with forever!! Any issues the truck had which were minut were handled the moment we noticed. They were on it !!!!We will be telling all our friends and family that there is no other way to go other then Serpentini Chevrolet of Tallmadge !!!!!
Service review - Minkman
Fast, courteous, professional service. Great job and welcome car wash also. Minimum wait time. Customer room clean and had beverages available. Comfortable seating. All work done quickly.
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