PCM recall 2016 Journey R/T. - jrbentley3
They were courteous and prompt with the service recall on my wife's 2016 Journey. They even offered various beverages and snacks while we waited.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Sales & Leasing Consultant
A great experience! - Jcb0297
Todd Roske was my sales guy and he was awesome to work with. The communication via text message and phone calls was like I was dealing right in the dealer shop, quick and straight forward responses. It was all around a great experience.
Awesome - Rach3797
I gave the rating because of the good job u have done so far!!I love it!I'll reccomend u guys if someone needs a vehicle
Sales Floor Manager/Certified Sales and Leasing Consultant
Certified Sales & Leasing Consultant
Great experience! - Frankie
Amber is an awesome person to purchase a vehicle from! She is both personable and knowledgeable. I throughly enjoyed purchasing my Jeep with her! Dealership has a friendly vibe!
Very Happy Customer - brendlinger01
Very, very, pleased with the way Kody Dewitt treated us at Wally Armour.love our new vehicle and cant say enough about Kody and Brian Dudley, both were outstanding.After the experience of buying a vehicle from Kody I told my wife that Wally Armour has our buisiness forever.Thanks again Kody and Brian for making our experience with you so enjoyable.Would definately recommend Wally Armour to anybody looking for an new or used vehicle, they will treat you right. Don Brendlinger
Great experience! - Sabrina F
Worked with Ray M, Justin B, and Bob B, and all of them were fair and gave me good customer service. As a woman you never if you’ll be treated with fair price and they all gave me the upmost respect and fair pricing. Very satisfied with my experience.
Certified Sales and Leasing Consultant
customer service - powWoo3
Kirk Kennedy was our service rep. he was polite, knowledgeable,explained to us the plans,about the different services we have with car ,he knew everything we needed to know .i would recommend to anyone i speak to who needs a vehicle new or used. thank you ,Mrs Elizabeth Bozicevich
Senior Sales Professional
Best Car Shopping/Buying Experience EVER! - Jeepgirl17
I have had bad experiences buying cars which I haven't done in 20 years because of it. But I wanted to check out the Jeep Wranglers to see if they would be a good fit for me which required a test drive. Joel was great! He wasn't pushy, demanding or rude. He was very knowledgeable and helpful. After trying out 2 different models I decided it was a good fit but I wanted some extended time with one to make sure, which Parkway was extremely accommodating and made it work with my crazy schedule. As if that were not enough they really stepped up to make sure I was happy with my purchase in every way. And that's what impressed me most because I am pretty picky! There elite customer service has created a lifetime customer from me!
Couldn’t be any easier. - Matt R.
My buying experience at North Olmsted CJDR was a breeze. The staff at this dealership are professionals in every sense of the word. Christian and Walter went above and beyond to provide me with a quick and informative experience. I have bought at other dealerships and I regret that I did not buy from North Olmsted CJDR before. If you get your vehicle from any other dealership, you are doing it wrong.
Internet Sales Specialist
Sales and Leasing
No pressure hassle free experience - G_Videmsek
Kevin Davis helped me get the car I was in the market for. It was no pressure and hassle free. I couldn't have had a better experience. He was very personable and honest/upfront with everything he told me. With a trade in, I was in and driving out with my new car in under 2 hours. Can't ask for better service than that. This is my fourth vehicle from Falls Motor City and it is people like Kevin Davis that make me keep coming back. I guarantee if you go there and ask for Kevin Davis, you will enjoy the entire process and not feel like you were pressured into anything.
Internet Sales Manager
Awesome! - tonynaomiw
we had dealt with furey's before and had excellent service. we were driving by "just looking" when we spotted a dodge ram that really got our interest. Dave came and talked to us and right away we felt comfortable with him. took a test drive and loved it! however never thought we could deal for it. Dave was Amazing! He met all our fears and questions with honesty and respect with no pressure! and guess what?! we took our new truck home the same day WOW! Thank you Dave!! Looking for a Great Salesman go to furey's and ask for Dave Sherman you won't be disapointed!
Great overall experience - Mitch
Went in looking for a used Durango . Salesman was very helpful let us test drive give us a price was not pushy on buying it . Told him I would think on it . I figured he would be calling but he waited for me to call him back. I changed my mind on trading or not twice an he was great about it. We made a deal but I couldn't make it in for 3 or4 days the salesman was very accommodating with me . I had a great experience . I would recommend them very much
Very helpful, informative, and accommodating. - ted
Randy, did an excellent job putting me into my new Grand Cherokee 2018. He was very professional throughout the entire introduction, and transaction of my vehicle. For me, The Deacon Dealership has always been about quality service, and customer satisfaction.
Great folks and great experience - Vanguy216
It was great working with John and team. Very informed and upfront . Came back several times with different questions and never felt on the spot or pressured. Pleasure working with all there at Junction.
Replaced front brake pads and rotors - NoNames Pleez
Progressive is the only dealership that has worked on my car. Each time any work needs done on it, whether it's an oil change or something more serious, they are the only ones I trust to do an excellent job. Whatever the issue has been with my car, I have always been happy with the work. The customer service is professional and very pleasant. This time, it needed front brake pads and rotors. I dropped it off and went home via their friendly shuttle service. When my car was ready, Bill called me to let me know and said the shuttle service would at my house promptly to pick me up and take me to my car. I was even provided with a free car wash! It is a pleasure to do business with the professionals at Progressive. Thank you to everyone!
Good service - Knife1
I was perplexed as to why my service cost 122.00
I was unable to get enough time until today to call. When I did, Bryan explained to me step by step what was done (cabin air filter). Being that I am terminally ill and in a wheelchair with breathing issues, it is highly important that my air inside the vehicle stays fresh (filtered). Once Bryan explained the process with me being a former mechanic.. I understood and was very easily able to justify the cost of service to my beloved Chrysler.
jeep compass - buckeye jeep
great service. the service team is very friendly and helpful. my jeep was done when they said. I only wish they did a free wash. I think they did in the past.
Above and beyond, excellent service! - No
I had a warranty issue with Chrysler that I absolutely wasn't able to solve. They(FM) didn't make any promises, but said they would try to help me out. They far exceeded my expectations! Some of it was luck, but it never would've happened if they weren't at least willing to try. I highly recommend these guys.
Couldn't have had a better experience! - Dan239
Everyone I talked to was very friendly and helpful. Bruce was a lot of fun to work with. Very personable and funny. Unfortunately I can't remember the lady's name who also helped me while I was there, but she was wonderful as well! She said she had only been there a month, but she did great! Thanks again for a positive experience!
Great service - Shriver residence
Great service at adventure Jeep. Came in not expecting to get a car but Cody helped me find something to suit my needs. Would recommend.
Very fair people and excellent pricing! - Nicsdad
I worked with Jenny, Angle and Todd. All put a lot of effort into helping me find and purchase my new van. The detail team did amazing work! Thanks Everyone.
Great experience - Rebecca
We had a great experience at Medina Auto Mall and our salesperson Sam. He was very responsive via texting and calling. We did not feel pressured or pushed into a decision. We would absolutely go back in the future!
Easy polite friendly and my best buying experience ever - ladydi
I purchased a 2015 2 door Wrangler from Mr Tomko and it was absolutely the best car buying experience I have had in my life and I have done this a lot. I am a 61 year old professional and there is real value in doing business with a smaller family owned dealer
I did need service once and the service manager was polite and his promise was not only met but exceeded. That is rare and deeply appreciated. Worse thing is get a great deal and then the dealer has awful service to offer.
I loved the entire experience. Even their finance manager was no pressure, answered each question posed and was very fair on protection products.
I will buy here again if the need presents its self.
Very poor and rude behaviour - Sach
I did the car service and oil plug fell down and oil leaked and car shutdown and stuck in car for more than 2 hours in the center of road with small kid. When i complaint about that manager was too rude and un professional. Never recomend to go this dealer ever. Never saw worst than this ever in my life
Poor salesmanship - Unhappy customer
Salesman emailed at 8 Saturday morning to confirm our appt to test drive a certain jeep. Sold it before we arrived with no contact to us no apologies
Buyers beware! - One unsatisfied customer
I cannot even begin to explain the nightmare that has been associated with my experience with this dealership. From being lied to by a salesperson to sold a vehicle that had to be in the shop over 10 times in the first year I bought it!! And still the dealership still did not solve the problem to our satisfaction. We ended up having to get legal help and having to settle. To make it worse Dodge corporate didn't do anything about this. The car was a lemon and neither the dealership nor Dodge wanted to admit it or stand behind their product!
air bag recall - jszmania
Went in for an airbag recall fix. No issues pulling in. When they are done with service my airbag light is on. Now I am expected to pay to fix that and I didnt mess it up. It was just a coincidence.....yah. They didn't do it but just came on...come on.
Shady service. They would offer to pay for 1/2.....why would they not fix it totally since it wasnt broken prior the them working on it.....
Go somewhere else if you can.
I would recommned North Olmsted Dodge to anyone from no on.
My wife and I went to the dealership to look at the... - rjevans
My wife and I went to the dealership to look at the Chrysler 200. Our salesman, Kyle, let us look over the 200. After seeing the car we decided we didn't care for it. Kyle suggested we look at the Jeep Cherokee after asking what we wanted in a vehicle. We ended up coming back the next weekend to test drive the Cherokee and decided this was the vehicle we wanted. They got to work and found one with the options and price we wanted. They told us they should have it by the beginning of the week. We received a call from them saying the vehicle we had agreed upon wasn't available but would look for another one. We received a call the next day and they had found one with more options that we asked for. They said the price was still the agreed upon price. We not only got the car we wanted but got more car for the same price. Our salesman Kyle did a fantastic job for us. The dealership was very easy to deal with and their personnel made the entire experience delightful. i will recommend Bill Harris Dealerships to any one looking to purchase a vehicle.
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