Greatest experience ever!!! - Jlg1224
Sales staff deserves 10 stars in my book they are TOP NOTCH. They welcome you into the dealership they make the process easygoing. I will never buy a car from anywhere else.
My new car - Flyboy31913
I meant Hasell and she introduced me to Exon the product specialist that showed me th car. Got taken care of right away and he was real patient and helpped out alot was nice test drive and got my payment to what i was comfortable with. Jim was my finance manage and helpped out aswell got me rolling with paoer work and was out the door fast. Thank you and pleassure doing business.. Eill probably continue to over the years.
Top Reviewed Specialists At This Dealership
Sales staff went out of their way - Shawnna
I first stated working with Tanya we spoke through email and text message. I was very nervous about even trying to get a loan for a car because of my circumstances. I sent her all my documents via email and she had them reviewed, before I even arrived at the dealership. She reassured me that they could obtain an approval and get me in my much needed new car. When I arrived at the dealership I meet Dave Thomas (no not with Wendy's) he sat down and reviewed everything I had brought in and went to work. He assured me that he could get a vehicle financed. He did hold his word and got me financed in a 2017 Journey, which my kids and I absolutely love. I should also add that everyone was very nice and didn't seem to mind the 2 year old running around during our 4 hour visit. They made my car buying experience less stressful than what I was thinking it was going to be. Thank you so much.
Sales Floor Manager/Certified Sales and Leasing Consultant
Certified Sales & Leasing Consultant
Great Buying Experience!!!!!! - Kullman6
Ron Stephan our sales guy was GREAT, He got everything setup and every request or question we had, he got us the answer and made it happen. Mike in finance went out of his way to help us get all of the old paper work figured out for a refund on a extended warranty we had. The Sportage is perfect it has everything we wanted and more...Great Job Guys!!!!! Best Car Buying Experience Ever!!!!!!
Jeff Ciotti is the best! - jmjua2009
Jeff Ciotti was excellent. He went above and beyond for me and helped me get a car that I never thought I would own. I am so pleased.
Adam was very helpful and informative. Gregor was also very - Zerkier
First time buying a car. Went in with almost nothing. Walked out with a 2016 that was less than 400 a month.
Very helpful considering I was not prepared in the least. But they held my hand through it. Thank you guys.
Certified Sales and Leasing Consultant
Sales and Leasing Consultant
Highly recommend - Kiddies
Everybody from the salesman to sales manager to finance manager was excellent. They worked with me and listened to my needs. They were professional and personable. Highly recommend!
Senior Sales Professional
New car - AH2011
I was completely pleased with this dealership. Kevin Davis gave me the best service and he shared all information in details. He is a very friendly and supportive staff. I highly recommend him.
Internet Sales Manager
Go Blue Experience! - Matt GO BLUE!
I purchased a 2018 Jeep Wrangler JL Unlimited Sport on 3/8/2018 from Joel Wagner. He let me test drive various Wranglers , two door, four doors, JK/JL models. When I decided on which one I wanted, we sat down, came to a fair price, trade in value, accessories be added. Done deal with financing provided. Nicely done! Service department was fast, efficient, and thorough with accessory add on's! GO BLUE!
Great Overall Experience - Lulup
Buying a car is always easy at North Olmsted Chrysler/Dodge/Jeep/Ram. This will be our third time leasing here and it’s always a good experience. No pressure and stress free!! Matt Durica and Joe Killiany have been great!!
Sales and Leasing
First time buyer - Pintomom0f3
As a first time car buyer Ken made the process not so scary and simple. He told me what I needed to bring with me so I was prepared for the visit. He was prompt for our appointment. He had impeccable knowledge about the car I was interested in. He addressed all my concerns and needs. Ken made the process quick and simple. I would shop again with him.
Sales Team Leader
Couldn't have had a better experience! - Dan239
Everyone I talked to was very friendly and helpful. Bruce was a lot of fun to work with. Very personable and funny. Unfortunately I can't remember the lady's name who also helped me while I was there, but she was wonderful as well! She said she had only been there a month, but she did great! Thanks again for a positive experience!
Awesome! - tonynaomiw
we had dealt with furey's before and had excellent service. we were driving by "just looking" when we spotted a dodge ram that really got our interest. Dave came and talked to us and right away we felt comfortable with him. took a test drive and loved it! however never thought we could deal for it. Dave was Amazing! He met all our fears and questions with honesty and respect with no pressure! and guess what?! we took our new truck home the same day WOW! Thank you Dave!! Looking for a Great Salesman go to furey's and ask for Dave Sherman you won't be disapointed!
Great overall experience - Mitch
Went in looking for a used Durango . Salesman was very helpful let us test drive give us a price was not pushy on buying it . Told him I would think on it . I figured he would be calling but he waited for me to call him back. I changed my mind on trading or not twice an he was great about it. We made a deal but I couldn't make it in for 3 or4 days the salesman was very accommodating with me . I had a great experience . I would recommend them very much
Great professional and friendly - Bobbyboy
I have been stopping by your dealership for the past year-and-a-half I met with several of your sales reps and they all were very courteous and friendly I would most definitely recommend your dealership to a friend or family member yourselves personnel we're outstanding
Lease of compass - Compass
Kathy is a reason we would come back to Deacons. She was great to work with. We really liked her relaxed approach. I would recommend her to others.
Looking for a GM pickup for our fleet - pkwartko
Looking to purchase a new pickup for one of the owners of the company and learned that we should have had a fleet number in order to get a better deal. John Bralek of Junction Auto Sales walked us through the process and saved us a substantial amount on this truck. We will definitely be back to this dealer and John Bralek specifically for the time and effort spent on this purchase. We purchase a number of vehicles every year and will make him our go to guy.
Rude and rediculous - Carperson
Saw an ad on autotrader. Thought that's too good to be true. Called to verify knowing they could be using some military discounts or something and to make sure it was available. Talked to a Dan he said it was and it was priced correctly. Get there and some lady comes to greet us then deals with us on the wrangler. Can't find it when we get there. Claims they can't sell us that one because of a title issue. We drove a similar vehicle then asked to look at some numbers with two different possible trade ins. Did not have them drive our trade in so I expected the offer to be a bit low. They were at least 2k lower on one and over 4k lower on the second. My cars are we maintained and worth way more than what was offered (KBB pricing and I looked at what dealers are selling them for). I know they need to make money. I got up and left and was obviously upset. No manager even said anything to me. I know if you leave a dealer upset most managers will chase you out the door so you at least have a chance of coming back.
Good service - Knife1
I was perplexed as to why my service cost 122.00
I was unable to get enough time until today to call. When I did, Bryan explained to me step by step what was done (cabin air filter). Being that I am terminally ill and in a wheelchair with breathing issues, it is highly important that my air inside the vehicle stays fresh (filtered). Once Bryan explained the process with me being a former mechanic.. I understood and was very easily able to justify the cost of service to my beloved Chrysler.
Bumper refinish - Al
Contacted Fred Martin about finish coming off my 2017 Ram Rebels front bumper. They got right on it and told me to see Mike in service. Mike saw it right away and took pictures of it and sent it to FCA. Couple of days later it was in getting fixed. Mike went the extra mile for me. He got me a courtesy car because it was going to take a few days. Bumper looks great. Great team. I know it was a small thing but it bothered me. I am glad that Mike and his team took it seriously.
Bad service department - Dewjack71
Would not service my brand new Chrysler because it was not purchased from Kasper. Even offered to pay for repair just wanted it documented by a Chrysler dealer and fixed. I have has great service from Kasper Buick, but avoid Kasper Chrysler Service Department.
Great experience - New ride
It was the best experience I ever had buying a car it went smooth and easy.
I didn’t feel pressured Sam was great working with I definitely would recommend the dealership
Service is terrible - Samantha07
I took my new Jeep Cherokee in because it was slipping out of gear. I was told it just needed a computer upgrade. That didn’t solve the problem and when I called to take it back in I was told they didnt have anyone available to work on transmissions that their mechanic was on leave and wouldn’t be back for two months. I tried to schedule for then and was told to call back at that time because mechanic may not be back. Very rude!
air bag recall - jszmania
Went in for an airbag recall fix. No issues pulling in. When they are done with service my airbag light is on. Now I am expected to pay to fix that and I didnt mess it up. It was just a coincidence.....yah. They didn't do it but just came on...come on.
Shady service. They would offer to pay for 1/2.....why would they not fix it totally since it wasnt broken prior the them working on it.....
Go somewhere else if you can.
I would recommned North Olmsted Dodge to anyone from no on.
Very poor and rude behaviour - Sach
I did the car service and oil plug fell down and oil leaked and car shutdown and stuck in car for more than 2 hours in the center of road with small kid. When i complaint about that manager was too rude and un professional. Never recomend to go this dealer ever. Never saw worst than this ever in my life
Zero Communication at this Dealer - alanam86
The salesman I worked with, Howard, was not only difficult to work with, but was arrogant and made the process uncomfortable. It seemed he knew of some of the issues with the vehicle because both test drives were done in town, under 35-45 MPH, and both times the highway was avoided per his instruction.
When I picked the vehicle up, the dealership had promised detailing and paint touch up, neither of which was ever completed to my satisfaction. I left the vehicle there and when I needed a rental car while work was being done, I was given a car without cruise control. Upon returning, the work promised wasn't done.
I would never work with this dealer again.
Buyers beware! - One unsatisfied customer
I cannot even begin to explain the nightmare that has been associated with my experience with this dealership. From being lied to by a salesperson to sold a vehicle that had to be in the shop over 10 times in the first year I bought it!! And still the dealership still did not solve the problem to our satisfaction. We ended up having to get legal help and having to settle. To make it worse Dodge corporate didn't do anything about this. The car was a lemon and neither the dealership nor Dodge wanted to admit it or stand behind their product!
My wife and I went to the dealership to look at the... - rjevans
My wife and I went to the dealership to look at the Chrysler 200. Our salesman, Kyle, let us look over the 200. After seeing the car we decided we didn't care for it. Kyle suggested we look at the Jeep Cherokee after asking what we wanted in a vehicle. We ended up coming back the next weekend to test drive the Cherokee and decided this was the vehicle we wanted. They got to work and found one with the options and price we wanted. They told us they should have it by the beginning of the week. We received a call from them saying the vehicle we had agreed upon wasn't available but would look for another one. We received a call the next day and they had found one with more options that we asked for. They said the price was still the agreed upon price. We not only got the car we wanted but got more car for the same price. Our salesman Kyle did a fantastic job for us. The dealership was very easy to deal with and their personnel made the entire experience delightful. i will recommend Bill Harris Dealerships to any one looking to purchase a vehicle.
Sales & Leasing Consultant
Klaben Chrysler Jeep Dodge Ram
Ganley Village Chrysler Dodge Jeep Ram Fiat
Spitzer Motors of Mansfield
Sales & Leasing Consultant
Haasz Automall of Dalton