Quick 15K service at quoted price as expected. - Bradhull
Called day before for appointment. Service completed in timely, competent manner. Car wash needed after long trip. Wendy has done great job for me many years.
Top Reviewed Specialists At This Dealership
Platinum Level Sales Consultant
Silver Level Sales Consultant
Oil change - DOCWISE
Bob went above and beyond to get me in and out so I could get to another appointment! Couldn’t ask for anything more! Thanks to all
Fast and Pleasant - OwenQ
My experience with Tony, Rob, and Betty was fast and pleasant. Everything was thoroughly explained by Rob and Tony gave me a fair price on my new Accord. I would shop here again if I ever needed a Honda.
New Car Sales
Assistant Sales Manager
Amazing! - Gc2001
I was just in their with my car right before Christmas and had a great experience like always! I dealt with the same girl I always do and she made the experience memorable! She had a loaner car all ready to go for me and called me when my car was ready to go! Will continue to keep going back because of her!
Fast and easy dealership experience - mkasper18
When it came time to turn in my 2015 Honda CRV lease, a friend recommended Classic Honda. It was closer than the dealership I had originally leased from, plus the customer service was far better. Our leasing consultant was knowledgeable and friendly and even though it was busy, we were in and out of the finance department in less than 20 minutes! Highly recommend and will absolutely return to Classic Honda for my next vehicle.
Great vehicle and excellent service - Honda
I give Garry a 10 out of 10. Knowledgeable and personable all in the same package. I’ll recommend MMG and Garry to my friends and family.
Great and fast service - Callie64
Amazing service! I had the pleasure of working with Brian Russ and he was very helpful and fast with the process! I would recommend going here and asking for Brian if you want the best service ever! I love my new car!
Loved the Experience... Online through Purchase - Mike&Brenda
From the first contact with Carol to the purchase, my wife and I felt like family... She gave us a great price and personal service of any other dealership that I've dealt with... And... Every time I see my wife driving the new convertible, she has a BIG smile on her face. Thank you Carol and Contrell for helping us find and purchase our new vehicle.
Sunnyside is awesome! - Leanne
Tim King was very professional and extremely knowledgeable about the product. He reviewed the vehicle’s features with me and answered all of my questions. Shelle Smith made the finance process a breeze. She simplified and organized my documents and explained everything thoroughly. This is my third purchase from Sunnyside. Each sale has been a good experience. The service department is efficient and professional.
Love Billy B.! - Suem
We have leased 5 Hondas from Honda of mentor . Billy B has always been our sales person. He always gives us superb customer service. We love Billy, he's like family to us!
We got what we wanted at the price we wanted to pay - Curly6t9
Loved our experience so much had to do it twice, we purchased a 2018 Honda CR-V and where so pleased with the car and its buying experience that we had other family members get one as well
Simply the best around... - W. Wylie
My family has purchased numerous vehicles over the years from Rick Roush Honda and without fail, each transaction was perfect. Competitive pricing, fair trade values and most importantly, professional and straight forward sales & service. We wouldn't buy anywhere else.
Bate and switch - car Lover
I arrived at the dealer looking for a cheap car. There were cars everywhere. They were parked sideways backward and in the way. There were some many cars parked in the way I could barely find a safe place to park myself. It was mayhem. I checked in at the front desk and a salesman quickly found me. I told him what I was looking for. He quickly found me a car in my price range, so I thought. He asked me if I would pay $3,000. I said yes. An hour and a half later I was told by a manager it would take $4,700. A complete waste of my time. While waiting I saw a brand new Accord idling in the lot with no keys in it or anybody attending to it. It ran the whole time I was there. It was still running when I left. Its probably still running! That really makes me want to buy a new car there.
Check Engine light - lp
They never were able to determine what was the problem. First they said it was a valve and they replaced it. The light turn on again not even a day after the service. Then they said it was the sensors and they replaced them. Again the light turned on again two days after that. I just want my money back but they don't care. Mediocre service. I will never buy a Honda again and if I would, not in that dealership. They are a real scam!!!
Terrible buying experience - mjtimko
In 2013 we bought a Honda Pilot from Jack Matia and chose to go back when we wanted to buy a 2018 Odyssey.
Pat our salesperson was nice until it was time to make the deal. Our Pilot had a trade in value of $22400, but she said they could only offer us $18000. I said absolutely not as it would have put us underwater in the deal. That was strike one. We moved on to price and Pat said they were willing to come down on the new Odyssey to $38500, but when I pointed out True Car said that average retail price less they were not happy with me. I sent Pat away to attempt to make a better deal.
Pat never returned, but the Sales Manager came instead (never got her name). She attempted to tell me that my trade in needed a lot of reconditioning before they could sell it and that why she could only offer me $18000. There was nothing wrong with the Pilot except for needing a cleaning. Car runs great and has never needed a service repair even though I bought a 7 year, 100000 mile bumper to bumper warranty. She then attempted to show me ads from Auto Trader that backed up her claim that my car was not worth what I thought it was worth.
Suffice it to say we did not make a deal and I left angry that they were being so obstinate and unwilling to close the deal with me.
On a whim, I pulled up Auto Trader on my phone when I left the dealership and found out the Sales Manager outright lied about the car prices out there that matched my Pilot. I could not find the Pilots she showed me and all of them that I could find had significantly more mileage on them. I only have 33400 miles on a 2013 vehicle and the average car on the site had over 60000 miles on them and wanted at least $25000 in price.
Later that day I contacted American Honda and reported the dealership for their unethical actions and behaviors during the car selling process.
Don't get Car Doc service! - Tired of dealing with them
Dealership doesn't honor terms of agreement. i.e. won' replace brakes unless they're totally worn out! They do not track your service so it is up to you to make sure the service agreement is fulfilled (poor customer service).
Great, honest, reliable staff!! - Bonita
I was very blessed to have dealt recently with Pruitt Honda, and was able to get a very nice, affordable 2015 Honda Civic! I would like to truly thank Rachael (finance), Abigail, James, Havarre, and the rest of the staff involved with the processing of my car! I love it, and it really saves on gas quite a lot!! I thank them also for being patient, understanding of my needs and to put me in a very affordable, great economic car! This is where I would recommend anyone looking for a good reliable car, SUV, etc. Once again, thank you so very much!
Did very costly service timing belt replacement ($1400). ... - dcking
Did very costly service timing belt replacement ($1400). Did not (or could not) provide the worn parts when I asked for them. This is a clear violation of Ohio State law - pursuing a formal complaint with the Ohio Attorney General. The dealer I bought the car said they talked to Victory Service Mgr and Victory said the belt was Ok. Victory mgr called them a liar. Victory service was rude. Intrinsically dishonest. Operate blatantly outside the law.