Amazing - Mandy
Ted was amazing with every step of the way- he made sure I was comfortable and was updated on every decision when it came to my vehicle. He replies very efficiently to texts and is always willing to help!
Top Reviewed Specialists At This Dealership
Great Experience - Tom731
If you're looking for great customer service ask for Arnaldo Rivera.
I purchased the vehicle I was interested with no sales gimmicks, no pressure, just very accommodating service. I would highly recommend Arnaldo to my friends and family.
Sales and Leasing Consultant
BEST car buying experience EVER - LuvMySoul
The moment we stepped into the showroom, we knew we were at the right dealership!!! Our salesman was the BEST!!! Spitzer is our forever dealership!!!!!
Paul Poock is the best. - Afullblast
I had went to a different Kia dealer and they had tried to charge me more interest rate than first agreed upon. I had sent Paul an email saying I was tired of being treated badly because of my less than perfect credit. Paul and his finance department took really good care of me and made my payment 67 dollars less a month than the other Kia dealer. Mind you both dealers used the same financing company. Halleen Kia of Sandusky and Paul Poock made this deal be a reality. Thank you for an amazing experience.
Thank you for the wonderful experience - nicklaus1
The staff were very friendly and helpful. Brian help us get into a vehicle within 4 hours. I would recommend this dealership to anyone. I had a wonderful experience.
Positive Experience - HappyCustomerRZ
I’m a first time car buyer who visited many dealerships in one day and despite buying another brand I still felt obligated to let people know the positive experience I had here with car buying. Bill listened to what I wanted, found something that fit as well as offered other options. Throughout the whole process he demonstrated a high level of knowledge and care for both me and the vehicles. If I ever know of someone looking for a Kia I will be sending them Bill’s way!
Thank you Kia Staff! - Aezepue1
Thank you to the amazing staff at KOB! They were quick and very pleasant the entire process! I appericate it! I will recommend this place!
Exceptional Sales Person with smoothe Michael Jackson moves! - savages
We are not sure if it's because we share the same last name (THE SAVAGES!!!) that we get exceptional professional service from Mr. Shaun Savage, but whatever the case may be,,,, we always leave Mentor Kia feeling great. He takes time to answer all of our questions, makes sure to go over every aspect of the vehicle in detail and is always upbeat. This is our 2nd lease that he has helped us with and as with the 1st leases, he stepped up to the plate to make sure that my husband and I were satisfied and smiling when we drove off in 2 brand new vehicles... and this time he even did a quick dance move to Billy Jean for us,,, and he nailed it!!!! Thank you Mr. Savage for your service, YOU ROCK and so does Mentor Kia
Carey and Angela Savage
Crystal was amazing! - Justindecker92
I had such a great experience at Vandevere. Crystal treated me like family and made sure all of my needs were met. They exceeded my expections and I will definitely recommend them to my family and friends. If you’re in the market for a vehicle go see Crystal Furey, she will take care of you!!
End of Lease - Maria
This is my third time at a Waikem dealership. I have only good things to say about the experience. Today my lease was coming to an end and bought by 2nd Kia. My salesman was Jeff Ross who I have dealt with before. He has the best customer service skills and gets the deal done with great customer care.
Spitzer motors in Mansfield - Albert J Lake
This is the worst experience I've ever had buying a car. I did my online research knew what I wanted so day before I contacted them the Jeep part of spitzer in Mansfield I spoke to a salesman he told me to call him back when I did I was told leave him a message and then he would get back with me in at least 3 hours I never heard from him again. So I went in next day told them what I wanted then they tried pushing there vehicle on me after two hrs they then told me I needed a cosigner when I said that's not what I want to do Nate the salesman told me I would have to I said I had an appointment with another dealership he then told me they would tell me the same thing folded his arms leaned back in his chair and looked at me like I was a piece of crap I told him will see. I then spent the next two hrs signing papers to my new car at the other dealership with no cosigner. I will never step foot on spitzer property and never recommend them to someone else.
Frusatrating - Marty123
We had less than 14,000 miles on our Kia Soul and had to have rotors and pads replaced. We ended up paying 500$. This will be there last time we deal with Kia Streetsboro.
Unethical. Shady business practices. Walk away. - Jpl187
Leased a new vehicle and they over inflated the value of my trade in. 2 hours after driving our trade in to their location they claimed it wont start or operate and demanded we return to renogiate or pay them $1700 or they would repossess the new car.. walk away. Better yet. Run.
Horrible experience - RandomGuy
The sales experience was horribly bad. We were trying to purchase a used vehicle there and stay under a certain payment amount per month. The payment we wanted was well within sight according to the cost of the vehicle. We called and spoke with a salesman before making the 45 minute trip in. He said to come in because he wanted to earn our business. Less than 10 minutes after getting there, I went to the bathroom and immediately a manager was in front of my wife yelling at her that there was no way in xxxx that the payment could ever be reached. She then asked why they bothered to have us come in and was told to "Get out! Leave!" As the manager walked back behind the counter he yelled at my wife, "You're an idiot, I bet you get treated like this everywhere you go!" How embarrassing in front a whole showroom full of people. We will never go to Kia of Alliance ever again. We would drive hours out of the way to visit another Kia dealership.
On a side note, we went next door to Wally Armour Chrysler Jeep Dodge Ram of Alliance and purchased the same model used car we were looking for, a year newer with more features and a $3,000 higher price tag for only $20 more in monthly payment than we were expecting at Kia of Alliance.
Spitzer Motors of Mansfield
Halleen Kia of Sandusky
Spitzer Kia Cleveland