Pure Awesomeness!!! - Jamye D. Jones
Zakiyyah and her team are the best! She was so helpful and patient with us. It really made the easier. Would definitely refer famiy and friends to Spitzer Kia!!
Top Reviewed Specialists At This Dealership
Best sales and service - Andy
Great sales person Tom Z. Great service and pricing. Found us the exact car we wanted at the price we wanted to pay. He always looks after us during service appointments.
No Hassle service - Scott Law
Came into kia with a new stinger in minds within minutes of getting to the dealer. They gave me what would be their best price which was more than fair. Very happy with my experience. Look forward to doing business in the future
Great Service - HlW3
Vadym did a great job. He was very polite and very detailed! He explained all of the features of our new vehicle and helped sync my smart phone to our new ride!
Sales & Leasing Consultant
Went above our expectations - Tamarack Douville
Rafael did a wonderful job in every aspect of customer service. He and the dealership went above and beyond to get us the vehicle of our choice. They were very well at guiding us through the car purchasing process.
Worth every minute - Cliffwp1983
Mike took time to get me into a car. When we couldn't get me in what I wanted, he did his best to get me into something I was happy with. I know it wasn't easy, but me and the wife were both happy when I came home with our new car!
AKRON'S FINEST - taz123
After a very disappointing experience at another car dealership. I found my self at VanDevere Buick/Kia and was blessed with the best car salesperson EVER...Mrs. Carrie "Diva" Silket her personality, understanding, comfort, knowledge and professionalism was beyond amazing. She missed her dinner but made my needs her priority. She turned a gloomy day for me into a wonderful day. When they say "when one door closes another one opens" it is true. I drove away in a 2017 Chevy Malibu LT and I love it. She truly is Akron's finest and I appreciate all that she did for me.
Buying a new Sportage - New Sportage lover
I just purchased a new Kia at mentor Kia from Frank McNamarra and the whole process was great. Frank was friendly and very knowledgeable and great at answering all my questions.the dealership was helpful,friendly and easy to deal with from the salesman and finance guy all the way up to the manager. Thank you Frank, Brett and Brian for a great experience. This is my second purchase from this dealership and I wouldn’t hesitate to recommend them.
Great Service - pammie
This is my 3rd vehicle I have purchased from Waikem's. Love my new Kia Sportage. Sarah Sims answered all my questions on the phone and was very helpful. Mike Evans did a fantastic job for me. Thank your team for treating me great . This is exactly why I keep coming back to Waikem's.
Max is a professional car dealer he did a great job. Thank y - Toryanno Charity
Because the service was so great and fast both the dealer and the title man. And I have been telling everybody about what a great atmosphere that it was and they should go get a car finished off the job thanks a lot
Spitzer motors in Mansfield - Albert J Lake
This is the worst experience I've ever had buying a car. I did my online research knew what I wanted so day before I contacted them the Jeep part of spitzer in Mansfield I spoke to a salesman he told me to call him back when I did I was told leave him a message and then he would get back with me in at least 3 hours I never heard from him again. So I went in next day told them what I wanted then they tried pushing there vehicle on me after two hrs they then told me I needed a cosigner when I said that's not what I want to do Nate the salesman told me I would have to I said I had an appointment with another dealership he then told me they would tell me the same thing folded his arms leaned back in his chair and looked at me like I was a piece of crap I told him will see. I then spent the next two hrs signing papers to my new car at the other dealership with no cosigner. I will never step foot on spitzer property and never recommend them to someone else.
Freindly Staff and AWESOME waiting area - Sue and Mike
The staff deserve 10 stars, they are very friendly and keep in touch with you along the way. The waiting area is loaded with coffee selections, water, fruit , snacks, wifi and TV's
They damaged my wife's car and refuse to pay for repairs. - Greg
My wife took her car there for an oil change and the garage door to the service center closed on it and damaged the roof. They were extremely rude to her when it happened and have refused to pay for the damages. Do NOT take your vehicles there for service (or any reason).
Horrible experience - RandomGuy
The sales experience was horribly bad. We were trying to purchase a used vehicle there and stay under a certain payment amount per month. The payment we wanted was well within sight according to the cost of the vehicle. We called and spoke with a salesman before making the 45 minute trip in. He said to come in because he wanted to earn our business. Less than 10 minutes after getting there, I went to the bathroom and immediately a manager was in front of my wife yelling at her that there was no way in xxxx that the payment could ever be reached. She then asked why they bothered to have us come in and was told to "Get out! Leave!" As the manager walked back behind the counter he yelled at my wife, "You're an idiot, I bet you get treated like this everywhere you go!" How embarrassing in front a whole showroom full of people. We will never go to Kia of Alliance ever again. We would drive hours out of the way to visit another Kia dealership.
On a side note, we went next door to Wally Armour Chrysler Jeep Dodge Ram of Alliance and purchased the same model used car we were looking for, a year newer with more features and a $3,000 higher price tag for only $20 more in monthly payment than we were expecting at Kia of Alliance.
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