I had a great customer experience. - Angiek
All of the staff including Molly, Justin and Steve were very knowledgeable. Molly greeted me and was so very efficient and personable. She kept me informed thru the whole process. I bought a Kia Soul and was out and driving in under 3 hours. I don't think I would ever buy another car anywhere else. Awesome total experience.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
I was able to buy a much newer car! - LennyG123
I was able to buy a much newer car, only a year old, after my bankruptcy. I had been told that it would be a very hard thing to do and would need special financing but would really help rebuild my credit more than anything right now. I told myself I would never buy a Kia but it is necessary now to go to work. I was fired from a job just 4 miles away and drive 47 miles to and from work. I really wanted a Dodge Challenger and sold my BMW 330i to a private party. But my payments would have been much higher, actually now my payments are slightly lower than the 2006 was, and less total cost than I paid for the 2006 BMW (for the 2017 Kia Soul). I did not like the fact they took away the CD player, but they added Sirius XM satellite radio and I adapted by putting my music from the CDs to the computer onto my phone's SD card which I can play on Bluetooth.
Got a band new car. Everyone is kind. Had a great experience - Mike
Paul the salesmen was very helpful and I bought a brand new car. My first time buying a car from kia was great. Thanks again.
They did what they said they would do! - Brudog
Brian Boswell (sales) Ed Smith (manager) were wonderful and did what they said they would do. No double talk, no adding of any fees or costs once a final price was reached. Honest. No B.S..
I can’t say enough about “THEY DID WHAT THEY WOULD DO.”
Outstanding Customer Service - Jonesy
Recently I visited Kia of Alliance and was greated by a very professional individual sale associate named Kenneth Robinson. Ken was very knowledgeable, attentive, honest, up beat and friendly. The most important thing that stood out to me was his patience and time management. I didn’t feel rushed about my decisions or did I feel that I had to wait around for a long period of time. Ken made sure all my need and concerns were met along with a speedy proces. Out of any experience I have ever had in like Ken and given me the Best!! You got to visit this dealership And get with your car sale guy Kenneth Robinson.
Excellent service - PURPLE13
I was able to get a same day appointment for a clog in one of the air conditioning hoses. They scheduled around my work schedule & was in & out of the dealership within 20 minutes. I was helped by Ju-Marri Sims who explained the work done, vacuumed out my car & put it through the car wash. I am very happy with their service & will definitely return here!
My first Kia - Noemi30
My car sales person was Michael Mills. He was great and very patient with me as I asked a million and one questions. My experience with Kia was just great in every way and everyone was so friendly. Thank you Michael and Kia for my wonderful car.
Nervous for no reason at all - Jen
I don’t usually buy from dealers so I had a preconceived idea of how it would go. Boy was I wrong! Easiest process I’ve ever experienced! I was greeted at the door by Jeff Ross and he took care of me every step of the way. Even took the extra time to sync my phone to my new vehicle. Couldn’t be more pleased with my experience. I’ll definitely be back in the future.
Got my car done quickly. - ekforte13
I arrived half an hour early for an *AM appointment. They were already open, wrote up my car. I had a regular maintenance and was a few recall notices behind. Car was done by about 10:30, very pleased with that.
Friendly - Bridget
I had an amazing time at Kia of Mentor they’re very friendly and helpful Shaun Savage was amazing I’m a returning customer because of his excellence in this process.
Best Dealership Experience - jarmstrong29
Ellery was able to get us out of a bad car deal into a new Kia lease. The whole process was quick and easy compared to past dealership experiences. On top of that we drove from Lexington, Ky to work with Ellery!
Great place to go - Virgy1
I always go to KIA of Streetsboro. They take very good care of me and my car. The staff is friendly and informative. They know their KIA's.
Spitzer motors in Mansfield - Albert J Lake
This is the worst experience I've ever had buying a car. I did my online research knew what I wanted so day before I contacted them the Jeep part of spitzer in Mansfield I spoke to a salesman he told me to call him back when I did I was told leave him a message and then he would get back with me in at least 3 hours I never heard from him again. So I went in next day told them what I wanted then they tried pushing there vehicle on me after two hrs they then told me I needed a cosigner when I said that's not what I want to do Nate the salesman told me I would have to I said I had an appointment with another dealership he then told me they would tell me the same thing folded his arms leaned back in his chair and looked at me like I was a piece of crap I told him will see. I then spent the next two hrs signing papers to my new car at the other dealership with no cosigner. I will never step foot on spitzer property and never recommend them to someone else.
Best EVER - Brie Minor
We made a trip from Columbus to get a car, they have a great staff start to finish. We called in and the lady was awesome, we came in and got greeted at the door with a smile. The car was out front and ready. Quick and easy. Thank you Josh G
Kia of Alliance
Halleen Kia of Sandusky
General Sales Manager