Accommodating - Mercedes
Me and my husband had a great experience at Mercedes North Olmsted.
Thanks so much to Sebastian, who took time and effort assisting us and helped us to get what we asked for.
We waited for a few hours due to some technicalities of printing some documents which is understandable, and beyond everyone’ control.
Top Reviewed Specialists At This Dealership
VIP Clientele Manager
Ruth is awesome and knowledgeable. - Singer, Dallan
These folks are so nice and the place is inviting and well kept. This was my first VW and probably not my last. I was given excellent information as Ruth showed me all the features of my new SUV. She was as excited as much as I was and very happy for me. I would highly recommend her as a fantastic salesperson. She knows her stuff! Thank you so much Ruth.
Best Purchasing Experience - Desmejia
Nathan was a pleasure to work with and made the transaction very easy. The negotiation process was concise and pleasant. Nathan was responsive and I would definitely purchase another vehicle from Akron Mercedes Benz!
Leiken Mercedes of Willoughby the best!!! - Jp1003
I've been coming here for two decades. They are truly the best. Brian Rapperport is who I go to for m the new cars. He is wonderful and makes getting a new car easy. Michael Leiken is always around to make sure everything goes smoothly and makes sure you geT the best deal.
Great customer service! - Casskell87
I went in with intent to buy used. My salesman took the time to go over every option and not rush! I choose to go new and he showed me everything how it works and helped me install my car seat! I would recommend George grey to anyway buying new or used.
Put the fun back in car buying! - Tony
Brian Rapoport was a knowledgeable and professional partner in the buying process from beginning to end. We thoroughly enjoyed every step of the process and got exactly the car we were after. Everyone we met or worked with along the way shares a passion for their business and it shows. We'll definitely be back!
Horible, Dishonedt Dealership - bradylk
An incredibly dishonest dealership. I bought an 05 Mercedes with only 54000 miles. Unfortunately, I lived 13 hours away, so we bought the car sight unseen, except pictures and video that was sent to me. I was told the car was in like perfect condition. However, the dealership drove the car to me, because their finance manager dropped the ball and forgot to complete the paperwork and get it on the truck for delivery. We met the salesmen near an airport, since he was short on time to catch his flight. Out of respect for his time, we did not have much time to inspect the car, nor were we going to send him back in a car he just drove to us. The salesmen said in all honesty that during his trip, the car started to drift to the right. The next day we had the car's tires rotated and balanced, to find out the wheel was bent to the point it required to be replaced. We were told it had one little spot of rust by the salesman, but four days later had it inspected by a body shop to find out all four doors have rust on both inside and/or outside. Have owned the car for less than a week and will need to put $5,000.00 in it to maintain it. The dealership knew of the significant rust issue, as all cars are carefully inspected by the dealership prior to giving a trade-in value. So, I had to buy a new wheel that was damaged in their posession, before papers were even signed. They are dishonest and will take advantage of you any chance they get.. I highly recommend you shop and buy elsewhere.
Mercedes-Benz of North Olmsted
Sales and Leasing Consultant