Awesome experience. - Paul J
Matt knew exactly what I was looking for in a car. Arranged a test drive and completed the paperwork the same day. Great customer service!
Top Reviewed Specialists At This Dealership
Sales and Leasing Consultant
Excellent experience - wayjoper
Traveled to Canton from Cleveland due to excellent price on VW Passatt demo. Deal was as advertised. No bait and switch. James was sales person and he was excellent. All in all a good car buying experience. We ended up closing deal 45 minutes after regular closing time due to me getting stuck in traffic.
Sales Manager-VW & Mazda
Best Purchasing Experience - Desmejia
Nathan was a pleasure to work with and made the transaction very easy. The negotiation process was concise and pleasant. Nathan was responsive and I would definitely purchase another vehicle from Akron Mercedes Benz!
Leiken Mercedes of Willoughby the best!!! - Jp1003
I've been coming here for two decades. They are truly the best. Brian Rapperport is who I go to for m the new cars. He is wonderful and makes getting a new car easy. Michael Leiken is always around to make sure everything goes smoothly and makes sure you geT the best deal.
Great Service - JGMansfield
We can always rely on prompt courteous service ,no matter if it is a small matter or a major repair . Gavin Dininger does an excellent job. JG
Stay away, these guys are not fair - ab
We bought a car from them in 2015, knowing it was their 'own' fleet vehicle we trusted them despite them not being able to produce a vehicle service history. Whenever our car came in for servicing there was always a major maintenance that was recommended and upon questioning why it wasn't done at the time it was due (which was much earlier from when we bought the vehicle) all we got was a shoulder shrug. We also had equipment issues with the music system we were sold in this used vehicle which we brought to the attention of the salesman within 24 hours of our purchase, for which we recently also filed a BBB complained. Frustrated with our overall experience with them we took our car to another Mercedes repair shop and found there were hundreds of network alarms that were never reset or resolved. To add to our misery just this last weekend the brakes on our car almost failed putting my family and my life in danger. Stay away from this dealership folks, I was a loyal Mercedes owner and will never ever own one again. These guys are not fair and I felt necessary to make sure people know and exercise their own judgement.
Great Experience - license
I purchased 2018 GLE from David McCaig & David Klausner on Oct 2018. I have to admit, I had exceptional experience. They took their time to work with me and offered best option and price. Very pleasant to work with them. They will go above to satisfy client.
Mercedes-Benz of North Olmsted
VIP Clientele Manager