Great purchasing experience - Paul 4f
We have been Ford customers for years. After moving to the DFW area a few years ago, we had trouble finding that friendly, family dealer that we were looking for.
We found the perfect fit for us at 5 Star ford on 3/17/18. We were greeted immediately by Hector Cojulun. We explained to Hector what we were looking for, and he patiently walked us through our decision process, including two test drives.
We felt comfortable and relaxed to make our decision at our pace.
After deciding on our new vehicle, we were professionally led through the finance options until we settled on one. We spent several hours with Hector, which was perfect. It allowed us to make informed decisions with no pressure.
We were introduced to several people at 5 star who are instrumental in the after purchase experience. Everyone there was very gracious, polite, and welcoming.
We can honestly say that we have found the dealership that we have been looking for during our seven years in the Metroplex.
Thank you 5 Star Ford for making our latest vehicle experience a pleasant experience!
Top Reviewed Specialists At This Dealership
Oil change - Bebo
7very good service with hardly any wait time to have my truck serviced. Service department personnel were friendly and did a good job explaining work to be done and length of wait time
Purchase of my 2018 Ford Edge - wdbaconsr1967
Kaitlin was phenomenal. She went out and found the vehicle I wanted and went to pick it up and bring it back to her dealership during inclement weather when ice had started covering the roads. Very customer service oriented.
Amazing - Tommy1969
Dealing with Melanie is and always has been a pleasure. These guys do it right with out hassle and they just make the experience a good one every time. I can’t say enough!!
Sam Pack's Five Star Ford Lewisville = Five Stars - Hiswayismyway
Had a very enjoyable buying experience dealing with Justin, Jerry and Kerry. They were thorough during the entire process... emails ahead of time, follow up, negotiations, and ensuring that we had a good understanding of the truck we purchased before leaving the lot. Jared helped us with the technology side of the new vehicle and Kyle on the financing. We were treated with the upmost respect, very classy staff! Overall a great experience.
Great Used Car Experience! - Janelle C Herron
Mr. Davis Dunn was very friendly and explained my options as we went through the entire buying process.
I am very satisfied with my choice and service at Don Davis Ford.
New Car Sales Associate
Pre-Owned Sales Associate
Helpful and friendly - wescottmb3671
Joe was very helpful getting my husband and I a car after we lost our previous one. He made the car buying process far more pleasant than other places had. I would highly recommend him to others.
Great experience! - Haley Darby
Don Kilgore was very accommodating and informative! The process was speedy and the staff was very friendly. We will be coming back for our next vehicle! I would recommend to anyone looking for a vehicle to check out Brinson and request Don Kilgore!
Above and beyond. - Medejet
I was put in a bad situation on a 700 mile road trip for work by another dealership. Town east ford went above and beyond to do whatever they could to try and help me. They were friendly and understanding of my situation. I only wish they weren’t 700 miles away from home or I would use them every time. Thank you again town East Ford.
Excellent/Fast/Professional Service!!! - '14f350diesel
This was the BEST buying experience I've ever had...and it was online from 350 miles away! I felt like I was treated like a local resident! I will go back! My sales rep, Frank Weneiger, knew what used truck I was looking for. I could not believe the deal he made me so I could stay within my finances.....and he made it look easy! Friendly, Fast, and Professional! I would encourage anybody to shop at Holiday Ford in Whitesboro Tx.! Frank Weniegar and his team will take care of you! Truly Outstanding Service!
Great experience! - brblackwell
These guys worked very hard to make sure we had the truck we wanted for a payment we were comfortable with. Thank you for caring about your customers!
people who will go out of thier way - Pastor Owens
I am a local Pastor in a town where everybody knows everybody and I have done business with this dealer several times had some issues but they were professional enough to make it right and even went out of their way to make me happy. I believe in doing business local and helping our neighbor
and will continue to shop at Brinson Ford as long as they continue to do fair and honest car deals.
Purchase of 2017 F150 - cmccloud
Salesman, Matt Hammock, was great! Would recommend to anyone looking for a friendly, trusting salesman.
He was patient with our needs and exceeded all expectations.
New Car Sales Manager
Prompt - Curtious- Freindly- Professional - Truck happy
From the moment LD greeted me at the door to time I drove out in my new truck i was treated by professional well informed group of people who made me feel comfortable and appreciated.I would recommend Westway to anybody looking for a pleasant and comfortable car buying experience !
The best car salesman EVER! - Amburralert
Marcus Stewart raised the bar! Not only did I get the car that I wanted but he went above and beyond to get my payments lower than what I requested! Will definitely buy here again!
Excellent - hbraden
A top notch dealership worth the drive no matter where you are in DFW. You just aren't going to get the level of sincere service this dealership provides in the inner metropolis. My wife loves her Expedition Limited, thanks Darin Cooley and gang!
Top of the line!! - JOHN TADLOCK
I have been dealing with an awful service department over the last couple of days. And it reminded me why I love Texstar Ford so much. Sam, Brett and everyone person you deal with at that dealership is first rate.. It just doesn't get any better! To bad they don't sell Jeeps, my life would be so much easier.
Great Experience - Phil
I visited this dealership at the recommendation of two people I work with. They both told me I would be treated well there and I would like the dealership. They were correct, I was treated very professionally and I was treated like a family friend quite honestly. I want to thank Robert or Roberto and Mark for helping me. I suggest you go see them.
Thankful for a painless process - E. Kennedy
I needed a car but wasn't looking forward to the car buying experience. In fact, I had put off looking at anything because I so dreaded the fake small talk, forceful sales tactics, and the frustration of dealing with people who care more about the sale than the customer. When I stopped by Mac Haik Ford this past Tuesday, I just wanted to ask a few questions.
Billy Goss met me at the door and answered my first couple of questions. He was not over the top, pushy, or intimidating. Billy is super polite, friendly, and laid back, but he's also extremely knowledgeable about all aspects of cars and car buying. He took the time to explain everything, answer all my questions, and work to get the best deal for my situation. Talking to him was like talking to a friend. He made me feel comfortable and confident about my car purchase.
Great Experience - Lee Smith
Great Experience, Bob Thomes Ford will be first on my list for my next car purchase, Mark Clayton was great to deal with, Thank You
2018 Explorer XLT - Evie Contreras
Had a great experience purchasing my new Explorer. Christine was very helpful in getting just the car I wanted. She was able,to get the price I wanted fairly quickly. This was the best experience I've had at a dealership ever! I would total recommend her when you look for you next vehicle.
Preowned Sales people you can trust - Rtrimble
Dustin Springer and Zac Grogean will work tirelessly to find you the right auto. My new CPO 2016 Ford Taurus SHO rocks! Looks and drives like a new one for a reat pric.
Great buying experience - Ford buyer
Thank you Zach Brian and Chase for doing a turn key job in buying my pre-owned ford. Was a great buying experience. We will return for our next ford.
5,000 mile service - Dbickerstaff
The service was good, but the service lady at the desk was not as friendly and informative that I have experienced in prior service trips
Bait and Switch - CPA89
BEWARE! Company will try and pull a bait and switch on customers! I found a listing online for a truck from this company, and called to make sure everything on the listing was correct. After confirming everything was correct, I left Louisiana on a roughly six hour drive. Approximately 30 minutes before I get there, the salesman calls me to let me know the ad was a misprint, would've been nice to know when I called to confirm everything!
ADVISOR SUSAN LEE AND MANAGER LARRY STINCE - bells7179
The dealership and staff lack in committing a service experience worth returning. The advisor failed to call in and claim a extended warranty claim and told us it was a non covered item charging us over $2000.00 in repairs. After further research and a call into the extended warranty company myself, I find out that the repairs should have been covered. I did call to speak with the service manager with no resolution or explanation and the general manger and has not returned my phone call.
DO NOT GO TO AUTONATION
Ford F-150 super crew - NCAAzebra
Great bunch to work with. Worked hard to get my deal done then went the extra mile to take care of a scratch on the truck. Will definitely be a repeat customer!
Horrible - chris
I attempted to buy a truck here, the sales guy tried to argue with me and tell me a rear locker was the same as 4x4. Then they offered me an insulting price for my trade well below what other dealers had offered. When I asked for my key so I could leave the salesman left and came back with a manager and no key like they were holding me hostage, Would NOT recommend.
Worst Service Experience - 00000
Went in for an oil change tire rotation and balance after keeping my truck for 3 days overall (several trips back for problems) I now have 4 scuffed rims and 2 with huge gouges in them and my oil light is now back on. The service manager and Johnny Murray will not do anything to resolve my issues. Not to mention I was treated very poorly by the service manager this has been the worst customer service I've ever experienced! Very disappointed in the local ford dealership
Fantastic buying experience with Joe D'Angelo - JoeLewis
Bought a truck from Joe D'Angelo at Park Cities Ford. I've bought a lot of cars in my 50 years, but Joe is the best guy I've ever dealt with when buying a car. We felt like we left the dealership with not only a truck, but a friend. I cannot recommend Joe at Park Cities Ford any more highly. The overall dealership experience was great. If you need a car or truck, call Park Cities Ford and ask for Joe. No pressure, no nonsense, and just a great guy.
Five Star Ford
Credit Union & Business Development Manager
Sam Pack's Five Star Ford Carrollton
Credit Union/Chamber Sales
Internet Sales Manager
New and Pre-Owned Sales Consultant
Bill Utter Ford