Outstanding service from Park Place Lexus Plano - ddd72
This is the first time ever that I feel the process of buying new car so relax and easy. Greg Ebenholtz had provided us an outstanding service. I will definitely refer him to my family and friends.
Top Reviewed Specialists At This Dealership
Internet Sales Manager
Pre-Owned Sales Experience Manager
Sales Experience Manager
New NX300h - jlavenski
Process was painless and fast. Danny was helpful and answered all of my questions and reviewed the operation of the vehicle with me. First time buying from Park Place would definitely buy again in the future
fantastic visit to the parts department...again and again - Mark G
Today I was treated to the finest experience a customer could ask for. First I telephoned and was happy that a live operator took my call who then transferred me to Derek in parts. I was never placed on hold. Derek was polite, knowledgeable & courteous. Although my request was only for wiper refills, he acted as if I were the most important sale of the day. He had what I needed and set them aside for me. Upon arrival, Derek quickly took my money and even offered to assist me with installing the wiper refills I needed for my sister's 2001 Toyota Highlander. I declined at first saying I could manage, but Derek politely re-insisted on keeping me safe and dry on the service drive. It was bitterly cold and rainy today. I only spent a few dollars but was treated as though I were royalty. Thank you for that.
Make sure you buy a warranty - bikezx6r
I bought a used Lexus from the Used Sewell Lexus in Dallas. It was supposed to have been inspected by their service department and they ensured that I should buy with confidence. After 3000 miles of driving, the car's head gasket blew and this was after I took it in for its routine maintenance at their service department. Since I didn't buy a warranty, I was out of luck and was quoted 9K for the fix. They could not do anything for me. Moral of my story, I will not trust their service department and I should have bought a warranty. I will not buy another car from them.
Park Place Lexus Grapevine
Park Place Lexus Plano