Salesman, Ryan Butler did all we needed. - HoustonF150
As we did as much homework as possible before looking at the '07 Ford F-150 we eventually purchased, all we needed was to have a look and have our questions answered. Ryan Butler did all we needed to feel good about the deal. He was straightforward with no BS, and allowed us to make a comfortable, heartfelt decision. Thanks to Ryan and his team at Don Davis Ford.
Excellent Dealership--Purchased a 2005 Chrysler 300 Touring - Arkansan
Brinson Ford in Athens, Texas is an excellent dealership. I purchased a 2005 Chrysler 300 Touring from Brinson Ford. The Sales Manager (John) and the Sales Consultant (Norman) were excellent. It was just a great buying process. They even transported the vehicle to me in Arkansas. I highly recommend to anyone who is looking to purchase a vehicle in the Eastern/Northeastern area of Texas to shop at Brinson Ford in Athens. I also recommend anyone in the Western Arkansas/Eastern Oklahoma area to shop at Brinson Ford. in Athens, Texas.
people who will go out of thier way - Pastor Owens
I am a local Pastor in a town where everybody knows everybody and I have done business with this dealer several times had some issues but they were professional enough to make it right and even went out of their way to make me happy. I believe in doing business local and helping our neighbor
and will continue to shop at Brinson Ford as long as they continue to do fair and honest car deals.
Great Service - DanC
Excellent service. I arrived at my scheduled time and they were completely prepared for me. There was no waiting to drop off my car for service and no upward sales pressure to do anything more than the service I had scheduled. The service agent was quick and professional. I chose to wait in their lounge while the vehicle was serviced and it was very clean comfortable and relaxing so the time I waited seemed to fly by.
Awesome folks to work with.... THE BEST! - Webb PD
This is our 3rd vehicle from Hooks Lincoln. The staff is awesome and make it easy as ever to own a Lincoln!!! Go Go Go!
Top of the line!! - JOHN TADLOCK
I have been dealing with an awful service department over the last couple of days. And it reminded me why I love Texstar Ford so much. Sam, Brett and everyone person you deal with at that dealership is first rate.. It just doesn't get any better! To bad they don't sell Jeeps, my life would be so much easier.
An easy transaction - Gary
We saw a used car of interest on line, sent in an inquiry and were contacted by Joe D'Angelo. We drove down to meet him and he had the car prepped and ready for a short test drive. He took a look at our trade and made an offer and along with a slight concession on the car we drove signed the deal. He handled all the paperwork and set up the meeting with Randy in finance. The entire process took about 45 minutes. No hassle, no typical pressure. I had to go out of town and upon my return dropped off the tradein and drove the purchased car out. Total time about 15 minutes and they saved us a few dollars a month in the meantime.
Finally Getting My Fusion - Anthony Dainello
This buying experience was smooth with a couple of exceptions. Price, courtesy, atmosphere exceptional. I got the car I wanted at the price I wanted, It had most of the options I needed. I requested a good interest rate and specifically asked to be financed by FORD. I asked my salesman had all my requests been fulfilled prior to going into Finance. I was told "Yes". Numbers all the same and then the bombshell. No Ford Credit...Why..could not get the terms. (Previous car, 1.9% 72 months). I accepted the terms we had agreed but reluctantly a finance company I have never heard of. Beautiful Fusion. Nice sales department. Rick a super job.
Thoroughly Impressed - Tophray
Joe Britz went above and beyond to get me into my car at a price I could afford. With a Credit Score on my level, Joe was able to work Miracles with Financing. I am thoroughly Impressed as my first purchase from Grapevine Ford. I will Definitely be recommending them to friends and family.
Buyer beware. inspect all features before you sign the line. - Buyer
Great until they get paid! As soon as I drove my 2014 used truck home I found the parking sonar dummy light stating see dealer. Sales manager Bryan advised me my sale was As Is! Buyer beware! He states that is what the extended warranty is for! I believe a warranty is for items that break after the truck is purchased Not for items that were inop prior to purchase! Not a big deal I got this! At the end of the day all you have is your reputation!
Anti-Service Rip=off Center - Freedom
This dealer's service center is the worst, most awful service. We took our F350 in for repairs FIVE WEEKS AGO and they STILL do not have it put back together or running. Mr. Sheldon Mabry is completely evasive and unhelpful. The has NO sense of DEPENDABILITY, reliability, or trustworthiness at all. He says he will check and call you back and in 5 weeks, he's NEVER called back. Whenever we finally talk to someone, they say 'we fixed the first problem, but now you need to fix this.' They tell us, 'It will certainly be drivable after you replace this one more part.' How many times has this happened? The price keeps going up past the value of the truck and it still is not drivable.
We believe that this is not a service center, but a rip-off center. We feel this way because they have been unreasonable, untruthful, and unwilling to work with us concerning options. They do not really care about the customers. This is the WORST dealership service center we've ever seen anywhere. We can say this because we have also had service at Rusty Wallis Volkswagen, Town East Ford, and Don Davis Ford as a comparison.
Never use them - Doc-p
Made an appointment to get an oil change. Simple enough... Just an oil change. It took them 90 minutes to do a 10 minute job. The service writer was rude when I asked for a status update on my car
Never never never use that service center. They are a disgrace to the company name.
Fix one thing they tear up something else - LKellow1213
took truck for alignment, they busted hydrolics on 4-wheel drive, charged over 800 to fix, they broke it, I had to pay for repair.
Talk about great people and service. Mike Vaughan andRon... - Tom Johnson
Talk about great people and service. Mike Vaughan andRon Baron are the best. He did a safety check on my vehicle and explained everything up front, NO surprises. Great Pricing, Great service and on top of all of that, a cleaned vehicle, washed and returned in a timely matter. If you want home town treatment and people who really care,even if you don't have a Lincoln or Mercury head to North Hills Lincoln Mercury in Hurst, you will not be disappointed!!