Excellent - Neirbo_140
Excellent dealership that puts the customer first and will practically bend over backwards to make a deal that is right for you. Highly recommend Emmanuel is the used vehicle department.
Top Reviewed Specialists At This Dealership
Pre-Owned Sales Experience Manager
Sales Experience Manager
Winston is amazing !!! - Brandivonne16
Winston was super helpful and made my experience easy breezy and fun! Best customer service hands down! I’ve recommended Park Place And him to all my friends looking to purchase new vehicles! He was knowledgeable, kind, and his communication was quick and persistent! Thank you so much for an amazing car buying experience!
It was a very good experience friendly and accommodating - mfsruben
Marcos was very friendly and listen to what I need it and he deliver I didn’t have much time to purchase this vehicle and he made it happen thanks again for the good customer service
Sales Experience Manager
Great Service From Bobby Howard - Jerome78mjm
I just want to say that Bobby Howard was great in getting my wife the car she wanted. No pressure sales and answered all our questions and called and gave us all the information we needed in a timely manner. Bobby treated us like family and I was impressed with that. If you want great customer service and someone who treats you like family. Go see Bobby. You will not be disappointed.
Amazing experience! - Anngriffith
Darrell was wonderful! My husband found the car online. I expected to test drive and close the following day, as it was late. We were done that night and took it home! Fastest car buying experience ever! Painless and a joy. Darrell is very kind and we will be back.
Commercial Vehicle Manager
Internet Sales Manager
Bretmc2738, you are SO right - ggvzz
I bought a rather expensive bit of scrap metal from these people last December, in the form of a 2010 BMW 535i. I should have known I made a mistake when the onboard computer warned me of the first mechanical problem just as I was about to drive it off the lot.
The mechanic who supposedly knows BMW's was absent that day, but I was assured the problem was unlikely to be serious, and anyway the BMW guy was going to be back the next day, and he'd call me. He didn't, and as I was visiting family from out of state, I had to leave Texas the following day. A fact which the salesman was aware of. No accusations, just saying.
And yes, I know, buying a car far from home was probably a mistake, but for crying out loud, this wasn't Big Al's Used Car-Orama, you would think you could count on quality from a dealership where they've got $80k and $90k cars all over the floor. Another lesson learned.
Well, I have now had this lemon for almost exactly five months, and so far I've had to have it towed to a mechanic to have the oil filter housing and the serpentine belt replaced, and now I'm going to have to have it towed again because the transmission has gone out.
From of all of the positive reviews on this site, I have to conclude that these people are doing something right, at least with new Mercedes's. But they really ought to get out of the used car business, and people looking to buy used vehicles from them need to be very careful.