Great service - Tracy Nissen
They found the vehicle we wanted and they found it and met our price, and made sure all of our requirements were met. No high pressure sales.
Top Reviewed Specialists At This Dealership
Oil change and maintenance schedule - Barbara
Professional, courteous service department. Pete was very helpful and answered all the questions and concerns I had. I will continue to have my jeep serviced at this dealership.
Internet Sales Manager
Internet Sales Manager
Love my new vehicle !! - fordescape523
I knew exactly what vehicle I wanted and what amenities it had to have. I had a list of places that had vehicle I wanted, Larry H Miller was my first stop and turned out to be, only stop. Saw the vehicle I wanted and I just had to have that one. Bayo was my salesperson and he was terrific. Very friendly and made the experience very enjoyable.
Internet Sales Consultant
Sales & Leasing Specialist
Excellent experience - Alexxnajeraa
Jason was great when I was looking for help to find a new vehicle. I already had a car in mind with just a few questions that he answered without hesitation. He was knowledgeable, courteous and respectful. Once I decided to buy the car the process was very smooth and easy.
Overwhelmingly Positive Car Buying Experience! - b.irie
When I walked into the dealership I expected to tell Kody my budget and pretty much walk back out. Not only did he fit a car into my budget, it was considerably newer and with less miles than I ever thought possible! He made the car buying experience quick, simple, and even enjoyable! Thanks also to Charles, Drew and John for rounding out my overwhelmingly positive experience with Steamboat Motors. I will be referring this dealership to everyone in Steamboat!
General Sales Manager
5 star experience - sonnymolina51
I took my truck to get worked on and my experience at the service department was amazing everyone was awesome very helpful they have my business forever.
Good people, no fuss - EdwardsGuy
Just normal good people like you'd expect on the West Slope. They were willing to talk through the purchase with me, and were fair and honest in their dealings.
Great Experience! - Gary
Richard was knowledgeable up front before we even stepped into medved! He is professional, warm, genuine with a touch of southern hospitality. He made our purchase of our Jeep Renegade easy and pleasant. I would send friends and family his way without hesitation. Kudos!
People were very helpful. - Cuzz
Very helpful, I live out of town 20 miles and had an appointment for specific service. When the service department realized I needed an oil change they squeezed me in for that also so I didn't have to schedule another appointment, this was a great help to me. Thanks!
GREAT,FAST SERVICE😃 - Sangre16
Was in and out in no time was a pleasure working with Ritch,Worked with us to get the vehicle we wanted. Look forward to doing buisinessin the future
Service department is incompetent. - Baileybucks
Not only will it take 3 weeks or more to get your vehicle in. They forget that your vehicle is there and never get to it. When they finally get to it. The problem isn’t fixed and you have to wait some more. This is an ongoing issue, not the first time.
Warranty in writing??? Not so much... - DocBob
You wrote a review for AutoNation Chrysler Jeep Arapahoe 4 minutes ago
1.0 star rating 3/20/2018
I purchased a vehicle from them and was given a 90-day warranty IN WRITING... Since this was not the closest AutoNation, I was told I could go to any AutoNation location that was closer. Well, I made the appointment, dropped my truck off and was shuttled home... A short time later I received a call that I did not have a warranty so I would be charged for repairs. I said no, and had to wait again for the shuttle to get me back to the dealership. One day off wasted.
I contacted my salesperson and after a number of phone calls, I was given some excuse about an employee that was no longer with the company and they would get it straightened out. I was assured things were fixed, so round two... On my next day off I made an appointment and brought my truck in again... And what do you know, No warranty! Day off #2 wasted!
I called and texted the GM... No return calls...
Now I can't seem to get a response because it's "out of warranty"!!! WHAT?!?! Not my fault, but I guess it's my problem now.
All I can say is SHADY COMPANY!!!
Not sure where I go from here.
Wouldn't ask them to fix a pencil!!! - Truck guy 007
Took in my wife's f150 king ranch to fix sunroof. They broke it trying to fix it. Left grease tags and grease marks all over in interior!! Very unprofessional!!
Rawlins Dallin is awesome - fanofcars
From start to finish I felt that the employees here cared about me and my happiness. I bought my daughter a car here last month and she loves it!
Best experience I have ever had buying a car - Vador262000
I prequalified for a car and the car I wanted was at Boulder Dodge. My previous experiences told me that I would have to figure everything out before I arrived. I showed up at Boulder Dodge 30 minutes before they closed. Not only did they do exactly what I wanted as far as financing, but they even got me a better percentage rate than what I qualified for. The 2 guys that helped me made it a more personal experience as well as doing everything they could to accommodate my requirements. I will be going back!
Best and Friendly’s service department ever - TonyStreet
Best and Friendly’s service department ever.
While traveling through Colorado in late August, pulling a 40 foot toy hauler, we had a problem with our transmission overheating in the truck. The professionals and Vista Dodge were able to get our truck ready for the road in one day. While our trip took us over 8200 miles and two months, the folks at Vista took a potentially trip ending experience and made it work out the best it possibly could.
Thank you Vista Dodge, especially your service manager.
Purchased used car - Jinglebob
First let me say that I have never been treated better at a car dealership than I was at AutoNation Southwest. First the Sales Staff, Chris Revere and Riza Fadil, then by the sales manager Noah Montanye and then followed up by the Service Manager Steve Smith. I bought a used 2006 Dodge Charger at a reasonable price on a Wednesday, completed paper work on Thursday and the car was for all purposes then, mine. AutoNation offers a five day or 250 miles no questions asked money back return guarantee on their used cars. I took the car home and decided to get my own inspection of the car which turned up two problems with the car. I took it back on Friday and met with Chris and Noah to discuss my options. Turn the car back of have it repaired. It was my choice. I really liked the car and Noah asked me if the repairs were made would I keep the car and I said yes. Noah wrote out an IOU for the repairs and an extension on their return policy. I took the car in on Monday Morning and met with Steve over the repairs need. No where along the line was their any hesitation or disagreement on providing me the car I wanted and in a timely fashion. Can’t say enough about these guys and the policies at AutoNation Southwest. I think you will find the same in your car future. I want to point out that no one ask me to write a review and doing so was on my own accord.
Quick fix - Mic G
The rear wiper arm on my Jeep was knocked off and broken at a local car wash. I had the replacement parts but needed a tool to remove the old part of the arm still attached. Chris in service was able to get the tool and replace the wiper arm in just a few minutes, free of charge.
Poor communication and problem solving - kcspotless
10 hours from our home, pulling a 17,000 lb load with our horses, in our nearly-new Ram 3500 broke down on us about 80 miles south of Chadron, and we had it towed to the Chadron Dodge location. The truck sat for two days at their location before the service department met our request to have the diagnostics run so we would know what error codes were showing. We were patient, up until about week 2, even though the service dept had poor communication - unwilling to provide us updates on our truck that had been with them for almost three weeks.
Almost three weeks after the truck arrived at Chadron Dodge, I shared the error codes with a local Ram service tech near my hometown in Des Moines, IA. The tech said it could only be two things, one of those being the engine control module. The very next day I spoke with Greg at Chadron. He said they had figured out what was wrong with the truck, and that it needed the exact part that the tech from Des Moines had told me (engine control module). So, here I have one tech that I talked with for 10 minutes, that had not ever seen the truck, and tells me what the problem is. And I have another tech/service team that it takes almost three weeks to figure it out. So frustrating!
We also discovered the notes that had been shared between the Tech at Chadron Dodge and the Chrysler engineers - very poor and appeared that the tech was doing very little to get the truck fixed in a reasonable time. To us, 15 working days, with the truck in the possession was an unacceptable amount of time for the issue to be corrected.
Pending Repair - Anahi P.
I have been waiting on a repair over a week now. I will update once it is scheduled and repairs have been made to my new car
Never Again! If I could give them a zero I would - Not a happy customer
I took them my vehicle and asked them to check my brakes with my last oil change. I found out three months later from them after I couldn't brake that I had transmission fluid in my brake fluid. I asked them why they didn't check it and they said it wasn't their fault because they don't check the brake fluid when they check the brakes. I dropped my car offf on Friday last week and we agreed on them flushing the system and I would pay full price for them to do it. They still have my car a week later and no call, no update. I called to complain this morning and they "just flushed by brake line now" wow! I called another autonation along with three other service stations and they said it should only take 30 minutes to 2 hours to flush, a day at the most. I bought both my vehicles from this location when it was Centennial Cryslet Jeep. NEVER will I buy or service my vehicle here again. If you have trouble with your brakes their service manager Jason Webber will tell you they don't check brake fluid even when it's red and not the correct color yellow! Red flag!
I finally spoke to the General Manager, Steve. Great guy who took care of the issues for me! Thank you Steve!
New Management very Impressive - Rockies Girl
I was shocked when I saw the dealership under new management. The lot is so full of great car options and the new sales team really impressed me with their professionalism. Looking forward to buying my next car there.
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