Service excellence!! - DNorris
I was in town on a visit to Denver, me and my family stopped here for an oil change upon being greeted by Jon the manager. He and the staff here were more than ready to make us feel at home while waiting! This service visit was a great experience. Wish that we had a Larry H Miller back home! Thanks Jon and team.
Top Reviewed Specialists At This Dealership
Internet Sales Consultant
Assistant Internet Director
It’s awesome! - Justice14
Grate service, staff was very welcoming and easy to talk to and we found a really good car for a good price and the water is really good too.
Internet Manager/U.S. ARMY Combat Veteran
Amazing service - Ashleys
We just bought a car from Steve today and he was amazing to work with. Everyone from the sales team to the finance team was incredibly helpful, quick, and pleasant to work with. We will definitely be going back here to purchase our next car! Thank you guys for all of your help and we look forward to our next purchase!
Recall completed at my home - Riss_42
Joe was able to squeeze me in to do a recall on my Jeep. So grateful he was able to since I was not able to start my car. Saved me from getting it towed to dealership. Thank you!!
General Sales Manager
Pleasant experience, John is great, so is the new management - ALC
I really wanted a new vehicle, but didn't know if my less than perfect credit would qualify me or not. John had me qualified in minutes! I have never been somewhere before where I bought a vehicle and it was this smooth or laid back like it was at Steamboat Motors. From my understanding, they are under new management now, and wow, they are great!! There was zero pressure, they were flexible, quick, and very accommodating. All I had to supply was a one page application, my insurance card and drivers license, and in 5 minutes they already had me approved! Also, I am a Veteran, (so were many of them that worked there), and they had Veteran incentives I have never seen at any other dealerships before. They even offered to drive my other vehicle home which was 45 minutes away! Everyone there was so much fun, and easy to work with, I felt like I've known all of them forever after only spending an hour with them. If I didn't already have a job I love in a different field, I could see myself working here having co-workers like Patty, John, Marcus, Tim and Ralph. It was clear that their management appreciates their staff and their customers because he puts on a free BBQ every single Saturday for everyone. THANK YOU Patty for selling me my new Jeep Compass, and Marcus for shuttleing me around and getting my other vehicle home, John for getting me approved so fast and easy when I thought I wouldn't, Ralph, it shows that your management style and appreciation for your staff and customers is number one, you are laid back and funny and I really felt welcome, and Tim for being so personable, accommodating and inviting on the phone when I called about an oil change that morning - instead of saying "We are full today" he said "We will get you in, and we have free food today too we are BBQ'ing." I thought wow, how personable, that was great! So was the oil change! And I love my new Jeep! You guys were so great!
Best Dodge House in Town - The big red Truck
Drove in, very accomadated. Issaic our sales representative was a great help. In fact all the staff answered questions we had. And we love our Big Red Truck.
5 Star Rating - to the Service Department! - Dodge17
A big shout out to Chris in the Service Department! On our way home from Colorado we had tire blow and Chris and his team squeezed us in to get it fixed ASAP so we could get back on the road to Minnesota.
Thanks so much!!!
New car purchase - Ricky
Ash was awesome to work with. We appreciate his time and commitment. He truly went out of his wad to assist us, even going as far as washing the car for delivery.
Awesome Experience! - Jvsheekey
Rich was very knowledgeable and spent a great deal of time with my wife and I. I never felt pressured or rushed. I would highly recommend buying and automobile from Rich and Johnson Auto Plaza!
Purchase of Used Vehicle - april123
speechless.......Kelly Denney was our "sales guy".......but with no "sales" pressure just 1000% honesty and truly listened to what we wanted and needed. Even towards signing not being pushy on all these other things they can rack on! if you are ever in doubt please don't hesitate to call Kelly he was and is amazing and i promise you, you will not regret it.
4 trucks from these guys - Domkomloske2
So I have bought 4 trucks from these guys, starting with a 2008 ram 2500 hemi to my current 2018 ram 2500 cummins, both the sales dept and the service department are top notch and helped me with every question and concern I had. Big John and darrin Hall took great care of me and got me exactly what I wanted and needed!
New Ram Truck - Higros
The people there took really good care of me and my family! I’ll be back again when I need another car! Thank you much!
Rawlins Dallin is awesome - fanofcars
From start to finish I felt that the employees here cared about me and my happiness. I bought my daughter a car here last month and she loves it!
Horrible - salidadodgesux
Any good reviews are probably fake. They do not care about their customers and will take any opportunity to royally **** you over. Go anywhere else!
Misleading sales practices. - CindyM
I went to my local dealership, Whites Energy Motors looking to get more information on a Jeep Compass. We talked to a salesman and took a test drive. We liked the vehicle and decided to go through the negotiation process. We asked about the military discount for USAA members and were told “we can’t stack deals.” They didn’t tell us about any other discounts or deals going on. When we asked about if there were any Jeep incentives they told us about one current offer going on that Jeep was offering; so that was written into the contract. After they gave us their “best the could do for us” speech, we decided to buy the vehicle. We asked if they did financing through our local Credit Union and they said no, we had to be financed through the one they chose for us. After the deal we asked the our Credit Union if we could refinance through them and they asked why we didn’t finance through them in the first place. We stated they told us at the time of the deal that they didn’t use that credit union for deals. So once again they lied about the companies they use to finance.
After hearing from several people and other dealers, I was told I paid WAY too much for the Jeep. I decided to do some research and found the same Jeeps with the same options at a much lower price including on the Jeep website. Later someone in the community was admiring the Jeep and asked what I paid for it and where I bought it, I told them and they proceeded to tell me they had seen the Jeep advertised online at Whites Energy’s Website for 28,200; 4,000 less than what “the best they could do for me was.”
I decided to check it out for myself and was surprised when their website came up with a big advertisement saying they’re “fast, neighborly and HONEST”, it also said in bold, “we’ll match your down payment up to 1,000, no gimmicks through the month of June.” Once again we were told there were no specials beyond the Jeep one and we couldn’t stack deals.
The Jeep listed on their website clearly showed a lot more discounts and all were “stacked,” including the USAA one. And all for 28,254 OAC.
We made an appointment to talk to the sales manager to discuss the details of the purchase. They did agree to give us the USAA discount of 1250. However when asked why we weren’t told of the other specials like the matching down payment up to 1000 we were told “he was regretful he wasn’t there,” and we never received a real answer.
We’re thankful they did honor the military discount but dissatisfied that their negotiation process is deceiving and definitely NOT honest.
On a side note, one of their salesman decided to give out some of the details of my loan and tell lies about what discounts they gave me, all on social media to another person. Unethical and illegal!!
Unfortunately my enthusiasm for buying local has been diminished; this experience has taught me that deceiving people and making a buck is more important than customer satisfaction and loyalty. Hindsight is always 20/20.
Dwight was great, all others were well below average. Manage - Jharsy
Dwight was great. All others were not responsive and hard edged. I had to call twice to make offers, and they didn’t respond until I called twice. The vehicle was on their lot 90 days and was a fair opportunity but seemed they were waiting for the “sucker” to come along. Best of luck.
If you go to Boulder Dodge, ask for Dwight. Young, but great instincts and wanting the best for the buyer and seller.
Jeep eco diesel sv. This morning - Rusty
Very pleasant experience! I believe the person I dealt with was Alec. He could not have been nicer. My service was very prompt and thorough
Wheel nearly fell off my Durango - gardnpc
During a May 10 routine service, the tech forgot to tighten the lug nuts. I gave them a chance to make it right. Said they would reimburse me for the extra cost of repairs since wheel studs had snapped off the hub. No responses from the GM nor Service Director. Very poor customer service. After using them for over 2 years, I will never be back.
This place sucks! - Jonathan Z
WORST VEHICLE BUYING EXPERIENCE EVER!!!!!!!!! Having dealt with numerous dealerships in my life, I must say this place is just awful! Condescending, insulting, deceitful and unprofessional. The 2008 Toyota I purchased from them is plagued with engine issues after putting less than 200 miles on it. I should have had an independent mechanic do a pre-purchase inspection because it would have revealed a failing engine. My vehicle quit running after 2 days, all plugs drown out from engine oil in the galleys, not good! Dirty engine oil and filter that was 2 quarts overfilled. What a mess! Sales Manager Matt Urland would not respond to my email and has the audacity to give me his office number of 000-000-0000 no less than 3 times in his correspondence. I do not need to be treated like that after giving you thousands of dollars of my hard earned money! Took 5 hours for the buying process and that was with no trade in or financing paperwork for them to navigate. As i am finally taking possession of my vehicle I get approached by a salesperson laughing "that i will be passing everything but the gas station in that thing" as he walked inside. After sale, the only interest they have in me is auto-generated emails trying to get me into their poorly rated service department to fix my lemon, no thanks! Skeevy, high-volume, corporate, get those cars out the door feel to this place for sure.
Poor communication and problem solving - kcspotless
10 hours from our home, pulling a 17,000 lb load with our horses, in our nearly-new Ram 3500 broke down on us about 80 miles south of Chadron, and we had it towed to the Chadron Dodge location. The truck sat for two days at their location before the service department met our request to have the diagnostics run so we would know what error codes were showing. We were patient, up until about week 2, even though the service dept had poor communication - unwilling to provide us updates on our truck that had been with them for almost three weeks.
Almost three weeks after the truck arrived at Chadron Dodge, I shared the error codes with a local Ram service tech near my hometown in Des Moines, IA. The tech said it could only be two things, one of those being the engine control module. The very next day I spoke with Greg at Chadron. He said they had figured out what was wrong with the truck, and that it needed the exact part that the tech from Des Moines had told me (engine control module). So, here I have one tech that I talked with for 10 minutes, that had not ever seen the truck, and tells me what the problem is. And I have another tech/service team that it takes almost three weeks to figure it out. So frustrating!
We also discovered the notes that had been shared between the Tech at Chadron Dodge and the Chrysler engineers - very poor and appeared that the tech was doing very little to get the truck fixed in a reasonable time. To us, 15 working days, with the truck in the possession was an unacceptable amount of time for the issue to be corrected.
New Management very Impressive - Rockies Girl
I was shocked when I saw the dealership under new management. The lot is so full of great car options and the new sales team really impressed me with their professionalism. Looking forward to buying my next car there.
Brandon Dodge on Broadway
Prestige Chrysler Dodge Jeep