Very good experience - Blownethanol
We had a good experience here. There was the typical wait time to get into finance which is normal. We got a great deal on the almost new Jeep (4600 miles on it) that we bought with their Black Friday internet price.
Thank you for being so easy to work with!
Top Reviewed Specialists At This Dealership
Internet Sales Consultant
Great job to the guys at Brandon Dodge! - Ramman2016
I have bought now 3 cars here and every time they take great care of me. I always try other dealerships but none of them are as nice, friendly, and as helpful as they are. SpeciL thanks to my sales guy Joe and Jeff “miller time” and my finance guy Zach!
Thanks for the great transaction!
Chad from Parker
Positive and friendly. Great experience. - Abcdefg
Sales associate very helpful and understanding of our concerns. Loan rep also very truthful about our loan and add on items. Car was a good value for price we paid.
Recall software upgrade - Mike Clark
Joe Segura was great! On time, professional, friendly, and got the work done quickly. I would absolutely recommend using him. Good service seems to be more and more rare these days, it was nice to see that it still exists.
General Sales Manager
Pleasant experience, John is great, so is the new management - ALC
I really wanted a new vehicle, but didn't know if my less than perfect credit would qualify me or not. John had me qualified in minutes! I have never been somewhere before where I bought a vehicle and it was this smooth or laid back like it was at Steamboat Motors. From my understanding, they are under new management now, and wow, they are great!! There was zero pressure, they were flexible, quick, and very accommodating. All I had to supply was a one page application, my insurance card and drivers license, and in 5 minutes they already had me approved! Also, I am a Veteran, (so were many of them that worked there), and they had Veteran incentives I have never seen at any other dealerships before. They even offered to drive my other vehicle home which was 45 minutes away! Everyone there was so much fun, and easy to work with, I felt like I've known all of them forever after only spending an hour with them. If I didn't already have a job I love in a different field, I could see myself working here having co-workers like Patty, John, Marcus, Tim and Ralph. It was clear that their management appreciates their staff and their customers because he puts on a free BBQ every single Saturday for everyone. THANK YOU Patty for selling me my new Jeep Compass, and Marcus for shuttleing me around and getting my other vehicle home, John for getting me approved so fast and easy when I thought I wouldn't, Ralph, it shows that your management style and appreciation for your staff and customers is number one, you are laid back and funny and I really felt welcome, and Tim for being so personable, accommodating and inviting on the phone when I called about an oil change that morning - instead of saying "We are full today" he said "We will get you in, and we have free food today too we are BBQ'ing." I thought wow, how personable, that was great! So was the oil change! And I love my new Jeep! You guys were so great!
Oil Change - JustaDude
Service was excellent and people were very friendly. They were quick and thorough. They did a great job with my oil change. I am very well pleased. Highly recommend!
Excellent - Shelbymesser
Kind, friendly and over the top service! My car was very clean when it came home to me and I was very impressed with the pick up and delivery.
Good service - Ram307
Friendly team that works to make it a great experience for their customers. I had a warranty part that needed replaced and they helped get it done on time.
Huge selection and easy process - Bigdaddy71
I made an appointment to come look at a few midsize SUV's with Tony. He was awesome from the second we walked in the door. He showed us the a few and helped us find the best one for our needs. He followed up with us and even called to wish me a happy birthday.
Proceed with Caution! - JeepBuyer80238
Avoid at all costs! Terrible experience with sales manager Ryan Tanner. Had a deal over email, made an appt to come in and sign paperwork, asked him to save the car and offered to put down deposit, then we show up after driving an hour and due to internal dealer issues the car is gone, then it’s magically available but at more money. Wasted a ton of time and treated terribly. Be careful with these guys and try other dealers first. Watch for bait and switch.
Purchase of Used Vehicle - april123
speechless.......Kelly Denney was our "sales guy".......but with no "sales" pressure just 1000% honesty and truly listened to what we wanted and needed. Even towards signing not being pushy on all these other things they can rack on! if you are ever in doubt please don't hesitate to call Kelly he was and is amazing and i promise you, you will not regret it.
Great - Ben S.
Chris Duran was an awesome salesman, I got a great deal, a great truck ,and had an awesome experience, deffinatley talk to Chris before you buy anywhere else.
New car buy - Helpme1234
The staff here is amazing; so helpful and knowledgeable! They helped us out buying our new truck! If you come down here Paul Medina and Chris Davis will take care of you.
Rawlins Dallin is awesome - fanofcars
From start to finish I felt that the employees here cared about me and my happiness. I bought my daughter a car here last month and she loves it!
Horrible - salidadodgesux
Any good reviews are probably fake. They do not care about their customers and will take any opportunity to royally **** you over. Go anywhere else!
Bought a new power wagon - Brian B1234
I loved working with Chis V at Boulder Ram. Great experience with no pressure. I would use them for my next truck or car. Friendly nice people
Dishonest Service - wright
Called this dealership for a alignment on my car. I was quoted a price of $65. Once I had the work done I was charged $132.30. This is the second time I have had a problem with this service department. Previously I called to have recall service done. I was put off with, "we don't have that part, we will call you." multiple times. Finally I contacted the agency overseeing recalls to finally get this service done. I will never again go to this dealership.
Easy & Painless - Nate & Mary
Very nice people, Good pre-visit info was provided. Got what we wanted. No problems at all! Thank you for this experience, patient & knowledgeable. Yeah!
Wheel nearly fell off my Durango - gardnpc
During a May 10 routine service, the tech forgot to tighten the lug nuts. I gave them a chance to make it right. Said they would reimburse me for the extra cost of repairs since wheel studs had snapped off the hub. No responses from the GM nor Service Director. Very poor customer service. After using them for over 2 years, I will never be back.
Jeep eco diesel sv. This morning - Rusty
Very pleasant experience! I believe the person I dealt with was Alec. He could not have been nicer. My service was very prompt and thorough
Poor communication and problem solving - kcspotless
10 hours from our home, pulling a 17,000 lb load with our horses, in our nearly-new Ram 3500 broke down on us about 80 miles south of Chadron, and we had it towed to the Chadron Dodge location. The truck sat for two days at their location before the service department met our request to have the diagnostics run so we would know what error codes were showing. We were patient, up until about week 2, even though the service dept had poor communication - unwilling to provide us updates on our truck that had been with them for almost three weeks.
Almost three weeks after the truck arrived at Chadron Dodge, I shared the error codes with a local Ram service tech near my hometown in Des Moines, IA. The tech said it could only be two things, one of those being the engine control module. The very next day I spoke with Greg at Chadron. He said they had figured out what was wrong with the truck, and that it needed the exact part that the tech from Des Moines had told me (engine control module). So, here I have one tech that I talked with for 10 minutes, that had not ever seen the truck, and tells me what the problem is. And I have another tech/service team that it takes almost three weeks to figure it out. So frustrating!
We also discovered the notes that had been shared between the Tech at Chadron Dodge and the Chrysler engineers - very poor and appeared that the tech was doing very little to get the truck fixed in a reasonable time. To us, 15 working days, with the truck in the possession was an unacceptable amount of time for the issue to be corrected.
New Management very Impressive - Rockies Girl
I was shocked when I saw the dealership under new management. The lot is so full of great car options and the new sales team really impressed me with their professionalism. Looking forward to buying my next car there.
Brandon Dodge on Broadway
Prestige Chrysler Dodge Jeep
Larry H. Miller Chrysler Dodge Jeep Ram 104th