Excellent - Ali14
Didn't took them the whole day it was quick. They work to bring my payment down to were I wanted it. I will recommend it.
Top Reviewed Specialists At This Dealership
Great!! - Barb
Found a car on the internet that Interstate advertised. Car just as they said. It was a great deal and no high pressure to buy anything different. Wonderful wonderful to buy from. Wish I would have found them years ago.
Great Sales Staff! - Lynn Truck Lover
Staff is always professional and friendly! My last two transactions went very smooth. Gabe did a great job of being responsive and was “on it”!
First time service at Phil Long Ford - dla
Just went in for an oil change, and was most impressed by the quickness of their Quick Lube service. Also with the thorough inspection of the whole car. I will now return there instead of the independent franchised fast lube places, who are no longer a bargain.
Internet Sales Representative
Great truck buying experience. Thanks Greg - Thomas Saggau
Greg Milczuk was very helpful and listens to your needs instead of trying to tell you what you need. We do not like pushy salespersons. Greg remembered our names a week later and his boss Curt took the time to make sure we were satisfied. We have recommeded Greg to family and freinds. Thomas and Missy Saggau.
Your Sales and Leasing Consultant
Brake Pad Measurement - NANI4ME
On the inspection report, during an oil change, it was written that rear brake my pads were both at 5mm when they were actually at 1mm and 4mm.
Mazda Internet Sales
Verry Happy - Renee
My mom went and bought a car a few weeks ago from Freddy. He was so nice and helped my mom get the car she wanted and she doesn't have that high of a payment either. My mom is very happy with the service and how quick we were able to drive away in our new car.
Overwhelmingly Positive Car Buying Experience! - b.irie
When I walked into the dealership I expected to tell Kody my budget and pretty much walk back out. Not only did he fit a car into my budget, it was considerably newer and with less miles than I ever thought possible! He made the car buying experience quick, simple, and even enjoyable! Thanks also to Charles, Drew and John for rounding out my overwhelmingly positive experience with Steamboat Motors. I will be referring this dealership to everyone in Steamboat!
General Sales Manager
AMAZING NE Colorado Dealership/Salesman - Enclave Owner
We made a very specific request of they type of vehicle we wanted and within a week, Phil Riggleman found us a car to try. He bought this car and brought it in for us to try from another dealership a few hours away. He worked with us through sick kids for over 2 weeks before we were able to make it over for a test drive. He also found this car needed new breaks and tires which he didn’t hesitate to replace to make sure we had a great experience. Through all of this he insisted “no strings attached” on this car. If we weren’t completely happy with this one he would look until he found what we wanted. He worked to find us a deal on this car to fit our price range and which also met all of our other criteria. He was never once pushy to make a sell. He even offered his personal number for calls anytime. To put an exclamation on our excitement of getting a new car, he delivered this to our house (30 minuets away) and we signed papers here. This was an amazing buying experience and I would recommend Bonanza Ford of Wray and especially Phil Riggleman to anyone!
Great service - Terry41
Took my vehicle in for repair of sound system. Left it so they could determine the problem. They called me back in around an hour and said they have to order a part. The part was in the next morning and they called me about noon to say it was ready. I was picked up and when I looked over to see what a good job on the clean detailing outside plus inside, the sound system really sounded great.
Satisfied! - Natalie
Went looki ng a for a new truck was at the dealership for 4 hours the process was very smooth and easy! Kendall saylor was the best! T
Great experience - Michael Draper
Shopped the internet over a wide area looking for a specific car with the best price. The folks I worked with were honest, up-front, friendly, and not pushy. Got what we wanted and are most pleased. We will be back for future business. Nice dealership and great people!
Hubby LOVES his truck - R.& D. Fes
My husband does not generally like doing business with car dealers. But our experience at Loveland Ford was a game changer. Johnny was very knowledgeable and comfortable to work with. But we loved his enthusiasm for the product he sold us the most! R. & D. Fes
Purchased new Escape - Sschil7470
Great staff, easy to work with, clean, loved the gong, great deal for my Jeep, great deal on the Escape. Thanks! Will recommend to others!
Sold me a lemon and knew it - Hendrickson construction
I purchased a used 2002 Ford F-350 in December of 2016 from Glenwood Ford. The truck had high mileage on it but the service Dept had inspected the vehicle and said everything was good to go. Immediately after purchase the vehicles developed a oil leak. I took the vehicle in to have the oil leak fixed and $8700 and 5 weeks later my truck was out of the Glenwood springs service Dept. Apparently their first Inspection of the vehicle was not very thorough. The truck has now been back to the shop 3 times in less than a year. The latest oil leak was going to cost me $7000 to fix. I asked the dealership to give me a fair trade in price for the vehicle and I would purchase a newer model f-350 from them. The truck has been at the dealership since July and they just called to tell me the work is complete to put the vehicle back together and that I need to pay an additional $378 to get it out of the shop. No trade in value, nothing from the sales Dept. Do not trust this dealership as they use the old bait and switch methods used car dealerships are known for.
Salesman lied to my face about registration & taxes - SuperDuty16
Leo lied to my face about registration and taxes to try and make the sale. I'm not from Colorado originally and I was asking about how the county would handle registration, taxes, plates, etc. He told me that the first time I go to get plates, I would not have to pay anything. I now know that the county will charge registration after you pay taxes to the dealership, which makes sense. That isn't the problem. The problem is that LEO looked me in the eye and lied to me about this, probably assuming I would forget later on. I didn't forget. My family has been buying Fords since the 1940's. I am extremely brand loyal, but I'll continue that tradition somewhere other than Brighton Ford.
Purchase OK - Service is terrible - Fordguy
Bought a new pick-up here in January - the deal I got was good and the salesperson was good to work with. However, there are a handful of service items and a warranty item that needs addressed. Two months later and still waiting on parts. Service tech never answers phone or returns calls. Hoping the sales team and manager will step in and take care of business - otherwise, I won’t be buying from them again.
Wouldn't ask them to fix a pencil!!! - Truck guy 007
Took in my wife's f150 king ranch to fix sunroof. They broke it trying to fix it. Left grease tags and grease marks all over in interior!! Very unprofessional!!
Horrible Company - Dont stand by their cars...... - GERRENN JENNINGS
My son graduates college, joins the military buys a Brand New Ford. Less that 6k miles, check engine light and the dealer refuses to fix the car. Want $700. Now I'm stuck with a Ford paperweight in my driveway. Never had an issue with Honda s warranty work. Dealer can care less. Would not suggest this place at all.
Used vehicle - Sp1arizona
The staff worked with me to get a great deal. Anthony, Gabriel and Brett were great to work with. I was a return customer from 5 years ago.
Great as always - Summitgal
I've been using Summit Ford for 4 years now & they always do a great job for me! They will always back up their work.
Service department is terrible - Ford fan 1234
Took my truck there for some warranty work. They wanted to charge me diagnostic fees out of pocket. Clearly my warranty was a no out of pocket cost. I argued but they insisted that it was my out of pocket cost. So I decided not to have them do the work. I went to pick it up and they still made me pay 3 hours of labor for diagnostics. I took to another dealership who diagnosed the problem, different parts than thunder basin said it needed. It was no out of pocket cost to me like my warranty is set up. And the new diagnostic parts fixed the problem. So if thunder basin would have changed the parts they said were wrong it wouldn’t have fixed the problem anyway. What a dishonest cheating company. Teddy in service was rude and insisted that they knew what they were doing. And she said it was obvious because they had been in business longer than 30 years. I can’t believe they are still in business operating this way.
Simple process to get everything in order - Lori
Was an internet sale. Fremont staff made everything simple and uncomplicated. Delivery was very quick. Vehicle was as they claimed. Would buy again from them.