Buying a 2018 Honda - Kathy52
Jim and J had a very positive experience working with Taylor Sherer. She was very patient and knowledgeable and made the process easy. . We would definitely recommend Schomp Honda and Taylor S. to friends interested in buying a Honda.!
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Very good service - Valarie
Excellent service, great selection. Very good salesman. I would highly recommend this dealership. The price was perfect and the transaction went very smooth. Great car
I would highly recommend these guys, Casey in particular - Yohn222
Long story short; we'd just moved to the US from the UK so had no credit history here. My Uncle who lives in the US was able to co-sign so we were able to get a decent rate (nowhere near the 21% -
AutoNation had quoted us!). Our salesman Casey was great - he seemed trustworthy and honest from the outset and was throughout the whole process - he set up the whole Co-Signing thing with no fuss, even though my Uncle was actually on holiday in Europe. All it took was a five minute phone call and he did the rest. Other dealers were saying it couldn't be done while he was out of the country, some were saying he'd have to do an online application which would take him 90 mins.
These guys, by their own admission, are not one of the big names when it comes to dealers but one of the many advantages of this is that they can be that bit more flexible and don't have to 'sell cars via a script'.
We got a fair price for the car, their finance guy was good - obviously has some established links with banks/lenders as was able to get us a rate we were very happy with.
Casey was great - extremely professional, no hard sell, certainly new the car we were buying inside and out and he's been at the dealership for sometime which counts for a lot,
All in all, I'd definitely buy a car from Honda of Greeley again and it was nice to not have the usual nightmare dealer experience.
Great service - kaesha
I would like to thank everyone that I've been interacted with at Markley Motors. BJ Wilhite who helped me find the car that I wanted.With my first vehicle purchase I was a little scared, but he treated me just like he would have treated his daughters friend (if that makes any sense at all) Overall I was very happy.
The service has definitely shined three year after purchasing my car whenever I bring my car in for routine oil checks, tire patches and everything inbetween. I want to specifically highlight Andrew Martinez who I see almost every time I come in. He is always happy to see me and goes over my bill and explains anything that I have questions on and lets me know what work will need to be done at my next visit if there is anything besides an oil change. I'm definitely a chatty Cathy so I like that he and I can chat about vacations and weekend plans.
I would also like to thank Nick, on 8/25/18 he helped me get checked in and called me with questions about my windshield wipers and was genuinely very polite.
Lastly, thanks to the guys that work on my car, they're the real MVP's that make sure my car's up and running and in great condition
Sales and Leasing New and Pre-Owned
Daily WORLD CLASS SERVICE at Fisher Honda - craig 54
It doesnt matter if you own a 1996 civic EX or a 2012 odyessy you get the same honest professional service at Fisher Honda. Harry Synder the Honda service mgr makes sure you get exceptional service every time. I bought my first car from Fischer in 1978 and have been going back ever since. if you are a family owned business and truly take care of your employees, it shows. GREAT PEOPLE, WORLD CLASS SERVICE !!!!
Took good care of me. - Ken
They did a good job .they got me right in. I certainly appreciated that. Nice customer waiting room. Good coffee. The cashier was also very helpful.
Watch out for the unprofessional financing coordinator - Honesty
I and my wife bought a new 2019 Honda Odyssey in this car dealer just about a week ago. A sales representive named M made a deal with us after talking for quite a long time in that afternoon. After agreeing on the price of the car, he asked us to wait for a meeting with a financing representative named R. Meanwhile, M said twice he was going to get the new car ready for us including strengthening the windshield, tidying up and vacuuming. We were impressed with the nice service. After that, we went into R's room and he introduced 3 warranty that he thought were good for us, including a windshield protection named Permaplate. He stressed that we could replace the windshield in case it got cracks later on. We thought it was okay and I signed the contract. It cost $600. We left Mile High without talking with M about any windshield thing since it's very late already.
After getting back home, we found out we didn't need that Permaplate protection at all. We called Mile High several times in the next week and R agreed to cancel the other two warranty except the Permaplate. He said some solution was put on our windshield already on that day after we signed the contract and it was non-refundable. We had no ideas what solution it was. He said it's part of the Permaplate warranty. We were not satisfied with his answer and requested to talk to his general sales manager on phone. The manager insisted that we signed and agreed to put on the solution on the windshield. And he said he believed his coworkers would not mislead us since they have been working there for a long time. He said even though we would like to pay for that solution individually and have the rest refund, it's impossible because that solution charged $600. We contacted Permaplate and it has not yet received our file. Also, permaplate said the solution can be bought separately.
R, as a sales of Permaplate warranty, failed to VERBALLY explain the details of the warranty. He never mentioned 'solution' this word and not even 'protective products' during our long conversation. He kept saying in case we break the windshield in the future, it can be replaced. 'Replacement' is the only word he used on that day. In the written contract, we only see 'protection product' these wordings, 'solution' could not be found. Air and water could be protection products. Any kinds of products found in Walmart can be a protection product. And there's no witness nor any proof eg a label showing my windshield was treated by a solution on that day.
2) R insisted that after we signed the contract, it meant we agreed putting solution on it. But as a legal document, we need both VERBAL and WRITTEN consent. We didn't hear anything about solution on that day nor written in the contract. R didn't mention at all our car would be treated on that day. What he said was all in future tense, only when our windshield got problems later on. This deal is not legal at all and very misleading. We would not have signed it if we were informed a non-cancellable treatment was gonna be put on my car right away. As a consumer, we retain the right of returning our purchase when it's unused. We have not yet replaced our windshield and we asked for a return a few days right after we signed the contract. We should be able to have the full refund.
3) The manager said we could not refund it as the solution is put on the windshield already. We gotta pay $600 for the solution if we wanna purchase it separately. It's not the thing told by Permaplate. We should be able to purchase it separately and with a much lower price. I don't even know how to prove my car was treated. There's no proof. The key is R didn't mention any treatment would be done on that day. He made us stay in this warranty and being not able to cancel it. What he said was misleading and obviously didn't cover all the details at all. The manager said he has to support his co-workers. There's no footage or prove to what they said on that day. We found it absolutely unfair and deceptive. We could not pay that $600 for a warranty that we don't know need just because of a negligent financing representative.
It is just like you go to McDonald on a hot summer day. Someone handed you a cup of water and then you bought a burger. Before you even ate the burger, you find out it got something wrong. But you were not allowed to return it since the water was part of the meal and you drank it!
Arthur Michalak and Erin Griffin - Aaron
Arthur Michalak and Erin Griffin were responsive to my inquiries and made purchasing our new CRV easy. The no haggle pricing was okay. The wide selection of vehicles was was helpful in securing the car we wanted.
Seriously hate this place... - Sooper123*
I bought a usedcar here and everytime I call to try and talk to somebody, they literally NEVER call back. I have had so many issues with this vehicle. I seriously hate this place. I cannot express enough how much I regret getting my vehicle here.
Mike Sitzman is a Horrible Manager - Nick Nordberg
We bought a 2014 Nissan Pathfinder through the company. We have owned it for three months and have had it in the shop 7+ times since purchasing it. I have been in contact with MIKE SITZMAN about making this purchase of this car. He told me that it was not his problem and that I needed to work with Nissan factory to try and make it right. He takes no ownership for the inventory that he sells and told me that it was not his problem. This is a car with 30,000 miles and only three months old to us, and he told me there was nothing that he could do about it. His customer service was atrocious at best and ended the call by hanging up on me. If you want a car that the dealer and manager will not stand behind and want to be hung up on when a problem or 7+ of them have happened on a new car purchase then buy your next car through Spradley Barr Motors and support MIKE SITZMAN! If you want a good reliable hustle free care buying experience then I would suggest that you steer clear of MIKE SITZMAN and Spradley Bar Motors. What a jerk and an awful car buying experience!!! I would not recommend this dealership to anyone and would never give them my business in the future!!! This has been an enormous hassle with no customer support throughout the entire process!!!!
Horrible Experience - Paula Wright
*I have never in my life written a review on a company, but I have no choice but to do so now.*
I went to High Country Honda to see what my options were on a used vehicle. I was quickly persuaded to purchase a 2009 Honda CRV. The finance person indicated that the only vehicle on the entire lot that would work for me due to credit and down payment, was this car. The test drive was quick and the sales person talked with us the entire time about the previous owner. I never heard or noticed a problem during that five minute ride. After the sales person closed the deal, he stated that he had just gotten this car in the day before, and that they needed to detail it and fill it with gas. I drove it to my parents where it stayed for two weeks until I could come back from Denver, my home with someone to drive it back. During that two weeks, my father noticed that the breaks were growling, and that the back door rattled when he drove it. He promptly took it to the dealership, and they told him they wouldn't have time for days to fix it, as they were backed up. (After all of this, I am not surprised they are "backed up.") Anyway, I contacted service and spoke with a female service person that told me that she remembered the quick turn around they did on this vehicle as it had just come in the day before. She told me that they hadn't been able to really check it out because it sold so quickly. She made an appointment for me to bring it in the 5th of September for the brakes and door to be repaired, and to determine what high mileage services were needed.
Upon arrival, I was greeted by a service person named Shawn Smith that indicated that they would look at the vehicle but that they probably couldn't do any repairs because they may need to order parts and that wouldn't happen until the following week. I explained that I had come from Denver, under the impression that the work would be done as his co-worker had told me. He then had the General Manager come out and speak with me. The GM stated that they probably wouldn't be able to do much as the vehicle was purchased as is, and the ticket was turned in stating that they had completed the safety check that was mandatory before selling the car. I explained that the woman I had spoken to had told me that they didn't have the chance to do the check and set the appointment so that they could take care of it. Long story short, the GM and this Shawn Smith insinuated that I was being dishonest, that I hadn't spoken to the female in service, and that there was absolutely nothing wrong with the vehicle. No brake problem, no door rattle, NOTHING. I picked up the vehicle and took it to a shop here in Lakewood. Not only are the brake pads awful, the rotors, front wheel bearings, and all of the struts need replaced. $2,284.00 worth of "nothing wrong!" I was told that the vehicle was unsafe, and that one of the front wheels could literally fly off at anytime because of the faulty bearings. When I contacted the service guy Shawn today, he criticized the company that we had inspect the car, and said there was nothing wrong. I had told them that I was going to have someone else look at it, because the grinding was so obvious that I couldn't believe that they were denying the problem. He was extremely rude and unwilling to help. He stated that I would have to take it up with the GM tomorrow. Regardless of what comes from the conversation tomorrow, I would never allow this dealership to repair anything on this car considering the fact that they can't or won't acknowledge the problems that exist. They can pay someone else to do it that has a clue.
I have never been so frustrated with a business transaction. I did file a report with Honda, and am waiting for a response from a representative. I will contact the GM tomorrow, but feel confident that he will again blow me off, and try to say there is nothing wrong with the vehicle. This has been a horrible experience!!
Kuni Honda on Arapahoe