Very positive experience - Nanaann
This transaction went very smoothly. Steve was very attentive and kept us informed as to how long each step would take. My son and grandson were with me and my son was amazed at how quickly we were able to select and purchase the CRV. My grandson really appreciated the snack area!
Top Reviewed Specialists At This Dealership
Senior Client Advisor
I would highly recommend these guys, Casey in particular - Yohn222
Long story short; we'd just moved to the US from the UK so had no credit history here. My Uncle who lives in the US was able to co-sign so we were able to get a decent rate (nowhere near the 21% -
AutoNation had quoted us!). Our salesman Casey was great - he seemed trustworthy and honest from the outset and was throughout the whole process - he set up the whole Co-Signing thing with no fuss, even though my Uncle was actually on holiday in Europe. All it took was a five minute phone call and he did the rest. Other dealers were saying it couldn't be done while he was out of the country, some were saying he'd have to do an online application which would take him 90 mins.
These guys, by their own admission, are not one of the big names when it comes to dealers but one of the many advantages of this is that they can be that bit more flexible and don't have to 'sell cars via a script'.
We got a fair price for the car, their finance guy was good - obviously has some established links with banks/lenders as was able to get us a rate we were very happy with.
Casey was great - extremely professional, no hard sell, certainly new the car we were buying inside and out and he's been at the dealership for sometime which counts for a lot,
All in all, I'd definitely buy a car from Honda of Greeley again and it was nice to not have the usual nightmare dealer experience.
Amazing car buying process - Cassiecassie1
This is my first time buying from Markley, but it wont be the last! I had an amazing experience from the second I got there. Fell In love with the car and they made the process as smooth and quick as possible.
Best experience ever! - Worst experience ever
We were looking for a car for my daughter. They worked diligently to get her into a car she loves at a price we could afford. We went to several other dealers and they were no help whatsoever. Ralph, Melissa & Deidre went above and beyond to make my daughters first car buying experience a success!!! Thank you so much!!!!
I would definitely recommend Kuni Honda and will look to them first for our next car buying experience!
Great, quick service. - Chacodog
The team is fast on the job, quick to diagnose issues and call for approval to take extra measures to correct problems found through inspection. The work is done well and the car comes out clean and spotless and feels newer.
Exceptional customer service and follow through - Satisfied cusomer
Last year we bought two HRVs from Fisher Honda in Boulder, CO. Rick Colver was our sales person and his customer service and follow through were exceptional. We were treated well by everyone. This year we decided to replace our Pilot. Due to how well we were treated last year there was never a doubt we would go back to Fisher. We decided to downsize a bit and bought a new CRV. I would recommend Rick and Fisher Honda to anyone looking to purchase a vehicle.
The best dealership around! - Gramps01
I do not even know where to begin with how amazing of an experience I have had at Planet Honda. I showed up with a broken Honda on short notice and was treated like a loyal customer for decades by Phong, Carol and the rest of the service team. They fully fixed my car in no time!
My family and I were so impressed that we added a new CRV to our collection from them one week later. What an easy process! I never felt pressured or like I was getting ripped off. This dealership means what they say! Thank you Nick, Kyle and John for helping me pick the perfect car!! You guys are the best!!
Positive Environment - OutofTowner
Wow! I drove here from Ohio on an assignment and needed service on my Accord. Searched Web for Honda dealerships near Denver. Mile High received the best feedback and highest rating. Now, I know why. The service staff is upbeat, the sales staff friendly and not hounding you as you check out new cars in the showroom, and the restrooms are well-maintained. My car was ready in a reasonable amount of time since I arrived at approx. 10 a.m. and there were several cars ahead of me. Great experience from Ohio to Colorado. I would buy a car from this dealership with confidence that I would enjoy maintaining it at Mile High. Very cool.
Civic purchase - Alcivic18
Originally posted my review and was very angry. Our salesman was dishonest and I haven't changed my opinion of him. Thankfully the sales manager (Dan) and service manager (Wally) took over the reins and made things right for us. In the end I will say I'm satisfied now and am glad they rectified the situation.
Mike Sitzman is a Horrible Manager - Nick Nordberg
We bought a 2014 Nissan Pathfinder through the company. We have owned it for three months and have had it in the shop 7+ times since purchasing it. I have been in contact with MIKE SITZMAN about making this purchase of this car. He told me that it was not his problem and that I needed to work with Nissan factory to try and make it right. He takes no ownership for the inventory that he sells and told me that it was not his problem. This is a car with 30,000 miles and only three months old to us, and he told me there was nothing that he could do about it. His customer service was atrocious at best and ended the call by hanging up on me. If you want a car that the dealer and manager will not stand behind and want to be hung up on when a problem or 7+ of them have happened on a new car purchase then buy your next car through Spradley Barr Motors and support MIKE SITZMAN! If you want a good reliable hustle free care buying experience then I would suggest that you steer clear of MIKE SITZMAN and Spradley Bar Motors. What a jerk and an awful car buying experience!!! I would not recommend this dealership to anyone and would never give them my business in the future!!! This has been an enormous hassle with no customer support throughout the entire process!!!!
Horrible Experience - Paula Wright
*I have never in my life written a review on a company, but I have no choice but to do so now.*
I went to High Country Honda to see what my options were on a used vehicle. I was quickly persuaded to purchase a 2009 Honda CRV. The finance person indicated that the only vehicle on the entire lot that would work for me due to credit and down payment, was this car. The test drive was quick and the sales person talked with us the entire time about the previous owner. I never heard or noticed a problem during that five minute ride. After the sales person closed the deal, he stated that he had just gotten this car in the day before, and that they needed to detail it and fill it with gas. I drove it to my parents where it stayed for two weeks until I could come back from Denver, my home with someone to drive it back. During that two weeks, my father noticed that the breaks were growling, and that the back door rattled when he drove it. He promptly took it to the dealership, and they told him they wouldn't have time for days to fix it, as they were backed up. (After all of this, I am not surprised they are "backed up.") Anyway, I contacted service and spoke with a female service person that told me that she remembered the quick turn around they did on this vehicle as it had just come in the day before. She told me that they hadn't been able to really check it out because it sold so quickly. She made an appointment for me to bring it in the 5th of September for the brakes and door to be repaired, and to determine what high mileage services were needed.
Upon arrival, I was greeted by a service person named Shawn Smith that indicated that they would look at the vehicle but that they probably couldn't do any repairs because they may need to order parts and that wouldn't happen until the following week. I explained that I had come from Denver, under the impression that the work would be done as his co-worker had told me. He then had the General Manager come out and speak with me. The GM stated that they probably wouldn't be able to do much as the vehicle was purchased as is, and the ticket was turned in stating that they had completed the safety check that was mandatory before selling the car. I explained that the woman I had spoken to had told me that they didn't have the chance to do the check and set the appointment so that they could take care of it. Long story short, the GM and this Shawn Smith insinuated that I was being dishonest, that I hadn't spoken to the female in service, and that there was absolutely nothing wrong with the vehicle. No brake problem, no door rattle, NOTHING. I picked up the vehicle and took it to a shop here in Lakewood. Not only are the brake pads awful, the rotors, front wheel bearings, and all of the struts need replaced. $2,284.00 worth of "nothing wrong!" I was told that the vehicle was unsafe, and that one of the front wheels could literally fly off at anytime because of the faulty bearings. When I contacted the service guy Shawn today, he criticized the company that we had inspect the car, and said there was nothing wrong. I had told them that I was going to have someone else look at it, because the grinding was so obvious that I couldn't believe that they were denying the problem. He was extremely rude and unwilling to help. He stated that I would have to take it up with the GM tomorrow. Regardless of what comes from the conversation tomorrow, I would never allow this dealership to repair anything on this car considering the fact that they can't or won't acknowledge the problems that exist. They can pay someone else to do it that has a clue.
I have never been so frustrated with a business transaction. I did file a report with Honda, and am waiting for a response from a representative. I will contact the GM tomorrow, but feel confident that he will again blow me off, and try to say there is nothing wrong with the vehicle. This has been a horrible experience!!