Purchase of new Ridge line - hsbrick1
Happy with our salesperson. She was knowledgeable and professional. Dealership is nice. Was impressed with the inventory available. They had exactly what I was looking for.
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I would highly recommend these guys, Casey in particular - Yohn222
Long story short; we'd just moved to the US from the UK so had no credit history here. My Uncle who lives in the US was able to co-sign so we were able to get a decent rate (nowhere near the 21% -
AutoNation had quoted us!). Our salesman Casey was great - he seemed trustworthy and honest from the outset and was throughout the whole process - he set up the whole Co-Signing thing with no fuss, even though my Uncle was actually on holiday in Europe. All it took was a five minute phone call and he did the rest. Other dealers were saying it couldn't be done while he was out of the country, some were saying he'd have to do an online application which would take him 90 mins.
These guys, by their own admission, are not one of the big names when it comes to dealers but one of the many advantages of this is that they can be that bit more flexible and don't have to 'sell cars via a script'.
We got a fair price for the car, their finance guy was good - obviously has some established links with banks/lenders as was able to get us a rate we were very happy with.
Casey was great - extremely professional, no hard sell, certainly new the car we were buying inside and out and he's been at the dealership for sometime which counts for a lot,
All in all, I'd definitely buy a car from Honda of Greeley again and it was nice to not have the usual nightmare dealer experience.
Awesome experience. Highly recommended - Linda minkoff
Ron is extremely service oriented and Knowledgeable. He took the extra time to stay in touch and keep me posted on any new specials coming up. I enjoyed the whole experience. Ron is great! Thank you for everything.
Always reliable - Pappy
Markley has consistently cared for my car as if it was their own. Everyone I’ve dealt with has been willing to explain the work needed or, perhaps more importantly, why certain work isn’t essential and can wait a bit. When there’s an air of the hard-sell, I run the other direction, never to return. At Markley there’s a very caring, patient, and genuinely professional atmosphere which keeps me coming back for the high quality repairs and maintenance my car has always received.
Excellent, positive experience purchasing a 2019 Acura RDX - Sandy
Our sales person, Rich Moss, is a very pleasant fellow. There was no pressure whatsoever. Rich was very diligent about getting answers to our questions, some of which were a bit unusual. All the way through our evaluation process (which lead to a purchase) continuing on to follow-ups subsequent to taking delivery, Rich was professional and helpful. I highly recommend the dealership and Rich in particular.
Took good care of me. - Ken
They did a good job .they got me right in. I certainly appreciated that. Nice customer waiting room. Good coffee. The cashier was also very helpful.
1st time buying a new car - Crvlew81
Our salesman was Mohammed. He was very helpful and patient with us. Many items were explained to us. Everyone at mile High Honda is very Friendly.
Best financing experience, EVER! - doodahman
The last part of the car deal (the financing ordeal) is usually long, boring,and expensive. I've financed a lot of vehicles and I have to say that my experience with Art Michalak was amusing and interesting. He made it go fast, and my hand wasn't tired after it all! We often forget these finance guys even though a lot of time is spent with them, (or waiting for them)! Art was great.
Run from this place! - Sheri Richardson
Misleading salesmen and managers. When asked several times if there were specials told no, then five days later saw 1.99 financing available. Staff pushed us into car without really giving us options or truthful details. Find somewhere else to buy your car. Cant trust these guys. They are friendly only because they want to sell you a car and do not have the best intentions for you. Just want to sell a car even if they have to be dishonest about it. Find somewhere else to buy your car.
Mike Sitzman is a Horrible Manager - Nick Nordberg
We bought a 2014 Nissan Pathfinder through the company. We have owned it for three months and have had it in the shop 7+ times since purchasing it. I have been in contact with MIKE SITZMAN about making this purchase of this car. He told me that it was not his problem and that I needed to work with Nissan factory to try and make it right. He takes no ownership for the inventory that he sells and told me that it was not his problem. This is a car with 30,000 miles and only three months old to us, and he told me there was nothing that he could do about it. His customer service was atrocious at best and ended the call by hanging up on me. If you want a car that the dealer and manager will not stand behind and want to be hung up on when a problem or 7+ of them have happened on a new car purchase then buy your next car through Spradley Barr Motors and support MIKE SITZMAN! If you want a good reliable hustle free care buying experience then I would suggest that you steer clear of MIKE SITZMAN and Spradley Bar Motors. What a jerk and an awful car buying experience!!! I would not recommend this dealership to anyone and would never give them my business in the future!!! This has been an enormous hassle with no customer support throughout the entire process!!!!
Horrible Experience - Paula Wright
*I have never in my life written a review on a company, but I have no choice but to do so now.*
I went to High Country Honda to see what my options were on a used vehicle. I was quickly persuaded to purchase a 2009 Honda CRV. The finance person indicated that the only vehicle on the entire lot that would work for me due to credit and down payment, was this car. The test drive was quick and the sales person talked with us the entire time about the previous owner. I never heard or noticed a problem during that five minute ride. After the sales person closed the deal, he stated that he had just gotten this car in the day before, and that they needed to detail it and fill it with gas. I drove it to my parents where it stayed for two weeks until I could come back from Denver, my home with someone to drive it back. During that two weeks, my father noticed that the breaks were growling, and that the back door rattled when he drove it. He promptly took it to the dealership, and they told him they wouldn't have time for days to fix it, as they were backed up. (After all of this, I am not surprised they are "backed up.") Anyway, I contacted service and spoke with a female service person that told me that she remembered the quick turn around they did on this vehicle as it had just come in the day before. She told me that they hadn't been able to really check it out because it sold so quickly. She made an appointment for me to bring it in the 5th of September for the brakes and door to be repaired, and to determine what high mileage services were needed.
Upon arrival, I was greeted by a service person named Shawn Smith that indicated that they would look at the vehicle but that they probably couldn't do any repairs because they may need to order parts and that wouldn't happen until the following week. I explained that I had come from Denver, under the impression that the work would be done as his co-worker had told me. He then had the General Manager come out and speak with me. The GM stated that they probably wouldn't be able to do much as the vehicle was purchased as is, and the ticket was turned in stating that they had completed the safety check that was mandatory before selling the car. I explained that the woman I had spoken to had told me that they didn't have the chance to do the check and set the appointment so that they could take care of it. Long story short, the GM and this Shawn Smith insinuated that I was being dishonest, that I hadn't spoken to the female in service, and that there was absolutely nothing wrong with the vehicle. No brake problem, no door rattle, NOTHING. I picked up the vehicle and took it to a shop here in Lakewood. Not only are the brake pads awful, the rotors, front wheel bearings, and all of the struts need replaced. $2,284.00 worth of "nothing wrong!" I was told that the vehicle was unsafe, and that one of the front wheels could literally fly off at anytime because of the faulty bearings. When I contacted the service guy Shawn today, he criticized the company that we had inspect the car, and said there was nothing wrong. I had told them that I was going to have someone else look at it, because the grinding was so obvious that I couldn't believe that they were denying the problem. He was extremely rude and unwilling to help. He stated that I would have to take it up with the GM tomorrow. Regardless of what comes from the conversation tomorrow, I would never allow this dealership to repair anything on this car considering the fact that they can't or won't acknowledge the problems that exist. They can pay someone else to do it that has a clue.
I have never been so frustrated with a business transaction. I did file a report with Honda, and am waiting for a response from a representative. I will contact the GM tomorrow, but feel confident that he will again blow me off, and try to say there is nothing wrong with the vehicle. This has been a horrible experience!!
Kuni Honda on Arapahoe