BMW Rochester: Ilya - Kgiordano
Every time I need service Ilya is my go to guy. Not only does he provide excellent service but he goes above and beyond. I never have to call asking for an update or have to worry about what’s going on. Ilya always communicates and is on top of any issue. He also has worked with a 3rd party on my behalf and I didn’t have to repeat a single thing to the 3rd party. I won’t have anyone else handle my service needs. Thank you for all of your help. I appreciate the piece of mind you give.
Top Reviewed Specialists At This Dealership
Third BMW - obichakjian
I had the pleasure to meet a very talented and friendly young salesman 6 plus years ago. Last month, I bought the third one from the same awesome guy! He sure knows his stuff well and is very professional. He sure does everything to make this process as easy and quick as possible. Great expirience!
These people understand CUSTOMER SERVICE. - Hillfurn
I have had a wonderful experience in leasing a BMW from Earhard BMW. Brian and Ryan, my service liaisons are friendly and knowledgeable. I have never been disappointed and I have always been treated with respect and consideration. I recommend this BMW dealership even if you’re not in the neighborhood.
Try to sell stuff you don’t need - Jay
Had taken my car in for an oil change only on the car for months it was to a be certified preowned bumper-to-bumper warranty and then they charge to me for a bunch of things that I really didn’t need Had the car looked over at by a mechanic other than a BMW dealer and he put it on a computer everything was working perfectly fine Be where they work on commission if they don’t sell you stuff they do not make money