Amazing service - JessEngland15
Tony was extremely helpful and accommodating. Not to mention very proffessional. He made the process very quick and explained everything very well. He was also very kind and welcoming. I felt comfortable buying a car from him. He also made sure I was in a car that was suitable for me with a payment that I could afford.
Top Reviewed Specialists At This Dealership
Another great experience - Real F-150
Just finished my second lease with Bruce, everything went smooth just like first. From the first day just looking to find a F-150 to fit my needs and wants, to appraising my trade-in, to taking care of all my extras on my new truck, to the delivery of the new truck. Bruce took time to walk me thru all the features on the new truck, which made me more comfortable driving away.
New & Used Vehicle Sales
New & Used Sales
No hassle - R. Brown
Working with Larry Moore was a pleasant experience. Leased two vehicles from Royal Oak Ford and Larry Moore within the last two months. Larry and the staff were friendly and professional, and I would without hesitation recommend getting your next Ford product from Royal Oak Ford and Larry Moore.
New & Pre Owned Sales Consultant
New & Pre-Owned Sales & Leasing
New & Pre Owned Sales & Leasing
Good experience - Alex
Great staff. Will is an awesome sales rep. He guided the sales process well. Even when issues arose, he worked hard to resolve them quickly.
Great Customer Service!! - KMHall
I leased a 2019 Ford Fusion from Victor Rodopolous and couldn’t have asked for a better salesperson. He was polite, knowledgeable, and efficient. We came in that morning and were able to pick the car up that evening and he had everything in order and ready to go. I would highly recommend Victor and Pat Milliken Ford Dealership.
New and Used Vehicle Sales
Dean has Always Provided Excellent Servicee - gary54
Dean Retan has been my Go To Servicing Rep at Taylor Ford for many a year. He know's me & my vehicle's and has always ensured my Service has been properly done to my satisfaction. Dean is an Excellent Professional whom I Trust.
New and Pre-Owned Sales & Leasing
Great deal, great car, great staff - Swandiggity
Drove up from Sterling heights to get a great deal on a certified pre-owned Cadillac. The process of buying vehicle couldn't go smoother.
New Car Sales
New and Used Sales
Used and New Sales
Professional - Eugen2013
Perfect answer to all questions, friendly and professional. Walked in got everything I wanted, walked out happy with the car I wanted. Thanks Nathan Reese.
New Car Sales Consultant
Very helpful Service team - julreich
Nate and Dave always take excellent care of myself when I bring my vehicles in for service. Will always bring my Ford vehicles back here for service. Look forward to seeing the new dealership when it opens.
Phenomenal Service and Friendly Salesman! - ToneUofM
I went in on a Saturday and I am big college football fan so Nick Burns set me up right in front of one of the big screen TVs. It was towards the end of the noon games and Nick Burns grabbed the remote and put on the game I requested immediately. While Nick Burns was pricing out two trucks that best matched what I was looking for, other salesman would stop by and ask how I was doing and would strike up a quick conversation about college football. I felt like not only Nick Burns was looking out for my best interest but all the other salesman would check on me to make sure I was comfortable which made for a great experience. Nick Burns brought over two trucks and we were able to get a deal done on a great F150 that I really enjoy driving. I could not have asked for a better experience, didn't miss a play of college football, and was able to get the deal and truck that I wanted. Greatly appreciate Nick Burns as he went way above and beyond to make sure I was comfortable. He was completely upfront and honest with me about what he could do and he delivered on his word. Highly recommend going to Nick Burns and I have already brought him up several times to family, friends, and co-workers that if they want to get a vehicle, they HAVE to go to Nick Burns and Suburban Ford of Ferndale! Thank you for everything Nick Burns!
Great Experience - kuria1
From Bill Babcock, to finance guy Scott Swinney, to the owner Ken... everything was great.. They took the time to go over everything my wife had questions on.
She makes it look easy - Mark19411
I leased another car today 10/24/2018. It's my 3rd from Hines Park. The reason I've returned 3 times is Delores Sciberras. I have just retired needed to save money. I thought it was a long shot , to turn my lease in early and lease a new car. The payment is actually less. I thought it was a long shot. Delores made it happen, she's honest tells it like it is. Saving as much money for the customer, very knowledgeable goes out of her way. I'm a Ford retiree whose family members come to when they need a truck or car. I've dealt with lots of car dealers, Hines Park by far is the best. Why, because they have Delores Sciberras.The art of selling a car with honesty. Something thats unfortunately is rare at other car dealers.
Sales & Leasing Consultant
Mike Cogley made My Atchinson Ford Purchase a great! - KonaBlue
I have seen Atchinson Ford's television commercials. Just hype I wondered? I have now had an opportunity to experience Atchinson Ford in person. My wife and I purchased a 2018 Mustang at the end of March. We worked with Mike Cogley who was polite, friendly, and extremely professional, He made the overall sales process, purchase, and dealership experience a real pleasure! MIke worked had to make sure that everything went smoothly, AND IT DID! All in all, a beautiful car and a beautiful experience! I would highly recommend Mike for anyone looking to purchase a new Ford at Atchinson Ford!
Good Dealer - cardriver
Had a positive result when I purchased a used vehicle. There was an issue at the time of sale, but it was rectified satisfactorily. They are trustworthy.
Satisfied Customer - Shoune123
I would like to thank Fairlane Ford for working with me and getting me the best deal on my new lease. I would recommend Fairlane Ford to anyone that is looking to buy or lease a Ford Vehicle. My salesperson, James Romero was great! and the finance manager was great!
Definately Recommend Skalnek - Gino
The process was fast and Doug did a great job getting us the car we wanted. Car was clean, Doug provided a carfax and after the safety inspection I was on my way... Doug and Skalnek are definitely highly rated!
Fantastic partnership with State Farm - Falendy
I've taken my 2012 Ford Fusion to Bill Brown Ford for every unfortunate insurance claim that I've been plagued with for the past year, a total of 3 times for 4 different claims. Every time, I walk in and just tell them my name and insurance company. They have the paperwork ready and everyone I've worked with has been wonderful.
They make prompt phone calls to update with any progress or changes in the service, including notification of availability of their loner vehicle program which provided me with a vehicle during the duration of the repairs, free of charge (you are responsible for gas). Aside from loaner vehicles, they also offer courtesy shuttles to and from the collision center within a reasonable distance - a service I've often used. They are always prompt, friendly, and the vehicles are always very clean, even in the winter months.
Their standard of cleanliness doesn't stop at their own fleet, however. Every visit, they've cleaned my vehicle, inside and out. My car always comes back like brand new! They even polished the spare change in my cup holder!
Even when situations aren't ideal, like having to drop off my car during bad weather during the holidays, and having the reschedule repairs; Bill Brown Ford has always gone above and beyond to work with me and find a solution that works. In situations where I've misunderstood turn around times, they've been understanding and happy to quickly change appointments and plans to suit my needs.
I would never trust anyone else with my car. Bill Brown Ford is the best.
New Escape & F-150 - JeffandSue
My daughter & son in law were looking for some new vehicles so I sent them to my favorite car sales person-Kathy Campbell. As usual, she did not disappoint. She found them exactly what they were looking for in no time at all. There's no other deal I will go to with any new truck purchase I make.
New Car purchase - Renee0308
My entire experience was excellent. Even the salesman in the cubicle across from him was helpful.
Adam helped me setup my phone and explained the interior options such as wipers, radio etc.
Not satisfied - BRETT434
They're too busy to work on cars. No return phone calls. I don't like to beg to get an appointment for service. You're really not doing me a favor by repairing my. I pay the dealer rate for repairs.
Best purchase experience ever! - Goose0702
I met David Baldini at another dealership a couple of years ago and had a wonderful experience. So when my daughter needed a new car I found him at Randy Wise. And again, an amazing experience! David is not only honest, but reliable, responsive and friendly!! He goes out of his way to assist in making your car purchase a simple and smooth process. He has my business for life, if you need a great salesman, he is your guy!
Great place - Collette
Great place to purchase or lease a new car. Ryan Trayner found a car I wanted in my budget! When taking delivery, he pared my phone and showed me how to use all the new features
Knowledgeable and professional from the Cunningham's - Denise and Clint Cunningham
Szott's Delila Brown exemplifies excellence in the car buying experience
Her patience and genuine quest to find the perfect car accomplished our new car!
Great experience - Linda42
Great experience fast and knowledgeable. Would recommend purchasing a vehicle from here. Would also purchase another one myself from here. Great customer service . By far best pricing.
Tarrick was awesome great dealership - Connor_barnett8
Our sales rep Tarrrick was awesome very helpful, nice and overall a great person to buy a car/truck from him. I recommend the dealership 100%.
Great - Atatatat
Roland was awesome. He made everything go smooth. Didn’t run into any issues. Went out of their way to make sure that I was satisfied.
Satisfied - roppjack
Mitch provided great service and was very thorough on working through the deal. Very responsive and was available very quickly when texting him with any questions I had.
Reason for 4 stars is the vehicle's transmission stutters and slightly misfires occasionally when going from 4th to 5th gear which I spoke about and was assured it would be taken care of when picked up. I understand it is a business and they did fix ball joints and brakes as they said they would.
Overall good experience and a friendly staff.
Service department needs an overhaul - Disappointed
I purchased a new F 150 and the buying process was good. The vehicle has had 3 defects in less than 6 months and it has proven impossible to get the truck in here in a timely or professional manner. As a matter of fact the 2 times it was in the shop the shop called asking if I wanted to make an appointment as they didn't even know it was there!!!!!. The service department does not return calls, does not communicate well with the customer and despite repeated mistakes refuses to apologize or take responsibility for their mistakes.
Great experience - emwade2001
A very pleasant atmosphere. Staff is very pleasant, polite, informative. I personally thanked the person who actually worked on my car. My car is running well. Thank you for a great experience.
Thanks Mr. Brandenberg for hiring such a wonderful staff.
Had my truck for 27 hours and did nothing to it - Mary
Had my 350 truck in for service they had it all day and did not touch it I called they said they had to pull one of the guys that was to work on my truck so they could work some where else. I'm a senior and a women so I guess I don't count. I call the next day and they told me to come and get it that they couldn't work on it didn't have the people. So that was 27 hours with no truck. Then I ask them to send the car for me HA HA I walk over there I live 2 miles away and it was 37 out and windy. I'm a senior and a women so I guess they were putting the screw to me. I will not go back there and I will tell anyone how they treated me. I will say that the Quick Lane was better Matt and Austin were good to me to bad the service department wasn't. It is not the first time this has happen to me there. But I have learn my lesson. I thought Doctor offices were bad but Briarwood Service SUCKS if I know were to call downtown to complain I would in a heartbeat.
Royal Oak Ford
Tom Holzer Ford Inc
Suburban Ford of Sterling Heights