See Joey Demilio - Doug - M Go Blue
Joey answered every question I had thoroughly and understood my concerns. I felt absolutely sure that i was getting the very best deal possible on the car I was looking for. The delivery process was detailed and I drove off the lot a very satisfied customer.
Top Reviewed Specialists At This Dealership
Oil change - Mel
Very friendly service. Dan personally reviewed my cars inspection with me and made sure all of my questions were answered. I would recommend Cawoods service department for any of your car needs.
Great service and friendly staff. - Tigerpaws2
I didn't have an appointment and I spoke to Jason and he told me to come in for an oil change.
I was out of there within an hour.
I've always take my Honda to service at Tamaroff and appreciate their service. I've also purchase my cars for Tamaroff too.
Awesome Dealership! - TSFeijoo
Eric Hay, Sales Manager, of Ferndale Honda is awesome! My husband and I bought a new Honda Pilot from Ferndale. The price Eric quoted us remained the same from the time of our initial visit with him until we picked up the vehicle about two months later. Eric and Ferndale Honda’s sales people are not high pressure sellers. When you go into the dealership, you’re not “pounced on” as soon as you open the door. You can browse and ask questions without any high-pressure sales tactics. I have and will continue to recommend Eric Hay and Ferndale Honda to my family and friends. If you want a no pressure enjoyable car buying experience, talk with Eric at Ferndale Honda. Five stars all the way!!!
Best Honda dealer in the area - Shannon
Dennis and Todd were wonderful! Great guys. Made the buying process so easy and enjoyable. I will always buy all my cars from Jim Rhiel!
Awesome Experience - Doug H
Great customer service at this dealership. And my saleswoman Ha Parrinello made sure that I got everything I needed in a vehicle. So if you're looking for a new vehicle or a vehicle new to you, go see Ha Parrinello at LaFontaine Honda Dearborn.
I wanted to lease a vehicle - Loretta128
The best experience ever, Michael Smith was the most pleasant person. He was able to guide me in the right direction with no pressure and made sure to show me all options A truly enjoyable experience
Traded vehicles - Tjanni
Had a great experience at Germain! Very happy with the deal we worked out. It was a very easy process and everything was explained in detail. Really appreciate the excellent customer service! This is the second vehicle purchased from Jeff at this dealership. Highly recommend Jeff and Germain!
Very good customer service - Tonton
Gil was very helpful and answered all question. The service team was very fast with quality work. They all treated me like family. Awesome dealership
Terrible .... - Razor
You have all heard the term "used car salesman". These are some of the shadyest I have ever encountered.... All they want is your money in their pocket. No customer satisfaction. They know you won't be back. Buyer be Very Wary.
James Fordham was wonderful to work with - AmyB81
I meant to write this review a few months ago, but better late than never right? I worked with James Fordham and he was just fantastic. I was searching for my next car, but I wasn't sure of what I wanted and was trying to test drive a few different cars to narrow it down. I worked with around 5 other dealerships in a two week timeframe, and James was by far the best salesperson. He was extremely personable, respectful of my time and great to work with. I hope that management recognizes his above and beyond.customer service and appreciates him for all of his hard work.
Turned my negative into a positive - Kjstockman
Jimmy g got me out 2 upside down car loans with high interest.into a new honda civic with 1.9 interest.cant beat that.i tryed that at 3 other dealerships.none could do what he did.you rock jimmy g.your golf game needs work.
Service dept fraud - Caross513
I have leased and purchased vehicles at Fisher Honda for several years. I will never use this dealership again. Their service dept is terrible! I have taken my vehicle their for all my oil changes as required. They do this multi inspection each time. I was told they rotate my tires at every oil change.
My lease is for 36,000 miles, took delivery on 9/22/15. On 4/22/16 mileage was 7,460 and my tire tread was marked as:
Front left 8/32nd, Front right 8/32nd
Rear left 9/32nd, Rear right 9/32nd.
On 7/16/17 mileage was 22,398
Front left 8/32nd, Front right 8/32nd
Rear left 8/32nd, Front right 8/32nd
On 3/19/18 mileage was 29,090
Front left 9/32nd, Front right 9/32nd
Rear left 9/32nd, Rear right 9/32nd.
I had a vehicle appraisal done in March 2018 at a different Honda dealership (in Ann Arbor) and had to pay $52.00 for an oil change when they were suppose to be free, they said my front tires were bald and rear were close to being bald! I’d say there seem to be a big problem!
I contacted the tire company, Continental, and they told me that tire was NOT rated for any specific miles. I’ve never heard of a tire that didn’t last at least 30,000 miles. Why would Honda put such poor tires on a 36,000 mile lease! After several calls to Continental and Honda I was told “Oh yeah we did have a batch of bad tires put on the CRV’s”
My safety was in jeopardy so I was forced to purchase 4 new tires.which cost me $315.85.
I no longer have any faith in Honda’s quality so I will NOT lease another Honda. Because of that you are now trying to make me pay for a 30,000 maintanance at nearly $300.00 AND a $350.00 turn in fee! So you lease a sub standard vehicle and you want ME to put on new tires and do an expensive maintance so you have a used car on the lot that you can sell for more money! Doesn’t seem ethical to me.
Horrible service department - Bill
If I could give it a zero star I would. I took my 2015 Honda Odyssey there the Thursday before Labor Day because all the warning lights were going off and the car was vibrating. They had no loaner car so we had to rent a car for 5 days. I waited until after Labor Day and heard nothing so I called them. They said they had bad news that it is the drivetrain but he good news is that Honda covers it. The next day they call and say bad news Honda stopped covering it on the 2015's but good news it is just a spark plug. COST $187.00 to put in new spark plug. I picked the car up and looked Gary, the service manager, in the eye and asked if he would put his family in it and let them drive - he said yes. Well I did not trust any of this so I drove the van for a week when the exact same thing happened again. Gary told me to bring it back in and that it was the rings. It would cost $3200 but to call American Honda to see if they could help with cost. That did not work and is a whole other story. I called a different Honda dealership and they were shocked at how I was treated and even more shocked that I was made to call American Honda - they told me to get the car and bring it to them. I did and they handled everything at NO COST! Brighton Honda called me to rate my service and I left them a message stating that I thought I should be reimbursed not only for the $187.00 spark plug but for the cost of the rental car as well. NEVER GOT A RESPONSE! I highly recommend to never go to Brighton Honda for any service!
Waste of money - Mama1
Looking to waste your time and money? You’ve come to the right place. The service department will convince you that you need a $115 diagnostic test to find out your gas cap isn’t on tight enough (spoiler alert- the service team already knew this was the issue). My money and I were thoroughly disrespected. If I could give it 0 stars I would.