Highly recommended - Ryan C
Highly recommended, Evan Carrier made the purchase of my new 2018 Honda accord a piece of cake. He made it very easy to trade in my vehicle and get me the financing I needed.
Great Experience - lukehill42
This place is great! I will continue to come here for all my car needs! I bought my car here from Jackson. He was amazing helped me with all the paperwork and answering any questions I had. There was an issue with my ABS pump in the car. I mentioned it to Jackson and Mark (the manager) before I bought the car. He told me he was going to have it looked at and go from there. Many weeks went by I won't bore with the details but Mark and Jackson took care of it! Replaced the Pump and all the fluids for the braking system. They stick to there word and promises! They compensated me for my few trips up as I don't live nearby. This place is great they completely take the stress out of buying a car! I would highly recommend giving them a chance! The only negative thing to say is the person that handles selling you the warranties for used cars is very pushy, even after I mentioned that I wasn't interested in it he didn't take no for an answer. I now am waiting to see if the dealer will cover my transmission becuase it is having issues a month after I have had to car...I will keep this review updated.
Top Reviewed Specialists At This Dealership
New Honda Clarity - geofk
I recently purchased a Honda Clarity Plug-in Hybrid. I worked with Jeremy Dodder. He was very, very knowledgeable, having recently attended a technical training class on this vehicle. His ability to fully discuss all aspects of this high tech vehicle made my decision easy. Jeremy's approach to customers is personal and there is no pressure. I believe he is the tech expert at the dealership. Given the complexity of this new vehicle, he set aside an hour and a half to orient me to the car and get all the electronics set up for my preferences. Also, Ted Barrett did an excellent job with me on all the paperwork.
Painless, satisfying car buying experience. - mccanntj
Best car buying experience in my life, would not hesitate to buy another car here. None of the normal car buying nonsense, they gave me their best price from the start.
Great experience - Raforce2000
Sales was great. Purchased my Honda Civic in 2008 so it was a pleasure to do business again with them. I enjoyed the sales experience.
Excellence - Too much work
Take time to explain the options
Friendly and super clean dealership.
I trust them, I know them. They offer a complimentary courtesy shuttle if the appointment is goIng to be too long.
happy with service - DC
been taking my Hondas here for over a decade, always happy with the service, the personnel, and the experience.
LOL, only downside so far is having to write a review in order to provide a rating.
Great service - fauzia77
I bought a Honda Pilot and a Honda Odyssey from Ha Parrinello at LaFontaine Honda. The experience was great. Ha was a very knowledgeable and friendly sales woman. She answered all our questions and made sure we were satisfied with the whole process. We definitely recommend this Honda dealership for all your needs in the area.
Tamaroff Service is Awesome! - SW
Any time I come into the Tamaroff Honda Service Dept., everyone is so welcoming and friendly. Mark Prebee always gets everything done in a timely manner, and done right. I will be coming back to the service dept. for years to come!
2nd car & counting! - casteb
Car sales people get a bad rap. Randy made the entire process painless. It started 6 weeks ago when I stopped by to check out an Accord. After answering all of my questions he advised me to wait a month to wait for better rates & prices. I returned with my wife last week, test drove one and bought it. The entire process went very smoothly. I'll be back in 10 years and I hope Randy hasn't retired.
Just ok - Not from them
Ok communication and replies. The vehicle was sold before i could look at it. They did inform me of the sale and followed up so that is ok.
Easy purchase - rross9000
Darryl was an exceptionally easy person to work with. He was quick to respond to emails and made car buying extremely easy. Sandy replied by text in a flash and was very friendly! Lou was fast to want to beat another Honda dealer's price and did so with ease, both on price of the CR-V and the trade. We looked around for a couple months before deciding a dealership and vehicle, one visit and 2 test drives and I was ready to go. I did the credit app the first day and they located the vehicle I wanted before I left, called days before I thought they would stating that they had it ready to take home. Jeff was super easy to work with and wasn't pushy with the extras. We would buy another Honda here in a minute. Hopefully service is just as easy.
SALES - unfair business, cheated, ripped off, poor service - Unhappy customer
**ZERO RATING** I went to the dealership to buy a 2018 Honda and instead I got 2017. Without my knowledge, during transaction it was changed to 2017 and I am not aware of it. I was ripped off, cheated, very poor customer service, no response from dealership, general manager was very rude. I will never recommend anyone to go to this dealership. Make sure to read every page before signing any document at that dealership otherwise you will be ripped off like me.
Brought 2017 Honda CRV. - Jim2
I had my 2017 honda CRV checked for engine issues. The dealer shop mechanics could not find nothing wrong.
The reason why I wrote this review is because Lauren the service advisor stated that there could be possible charges some parts are not covered under warranty. I only have 10600 miles on the SUV and it falls under the bumper to bumper warranty. I felt she should've refrained from telling me about charges since the vehicle should be covered under the warranty and that is why the 3 stars had she said from the start it was under warranty don't worry about it, It would've been 5 stars.
In addition, I had a recall on the fuel feed pipe and decided to take the Honda to Genthe Honda where I purchased the CRV for the repairs.
No follow up - disappointed
They only care up until the point your check clears or your cash is handed over. They messed up in processing my title. it took almost a month to receive the title just to realize that it was defective and did not include my lienholder's information. Now I have to wait in line at the Secretary of State and pay $15 to fix their mistake.
Do not go here. Who knows what else is ignored if they cannot do basic paperwork right.
Sales and Leasing
Germain Honda of Ann Arbor