New car sales - Mike L
Sales John Xia understood what I was looking for found the vehicle; the team put the paperwork together and we closed the deal. It cannot get any simpler.
Grand Cheroke - Shcathy12
We bought our last car from steve. He’s always been great for the family, This last car was for my son. Thank you steve for taking care of us
Great salesman puts customers first and makes sure they get - Fresh
Doug and team did a great job helping us get into the Jeep doug was up front and honest and let me get what I wanted
Top Reviewed Specialists At This Dealership
Sales & Leasing
Super friendly and knowledgeable! - sue roberts
I went to dealer having no idea what i even was looking for! Grand Cherokee caught my eye right away. Shawn came out and showed the Jeep and explained all the gadgets. He was very friendly and not pushy
New/Used Vehicle Sales
New Car Sales
New and Used Sales
Extremely Helpful! - DaltonsMom
I orignally spoke with Katie on the phone. She helped me narrow down the right vehicle for me and it made me very excited to come in and see it. When I came in I met her, the manager and a sales rep. Tim the manager was really upbeat and friendly and so was my sales rep Bob. I got to see the vehicle and test drive it. I did end up with the car and I couldn't be happier. Thank you so much Bob, Tim and Katie!
Great experience - Stratecn
Kevin helped me get a great deal on a Jeep Grand Cherokee. Loved it. Kevin helped a lot in my first car purchase. Great experience.
No Pressure Sales - ToddF
Went to Jeff when I was upside down and unhappy with my Chevy Cruze from another dealership. Went in to test drive a couple of the used cars they had and after not liking them, or being able to afford them, as I hoped, he suggested a lease for a Dodge Charger. Jeff and his team worked hard to put together a lease that worked for me on a car I loved driving. Not at all did I feel pressured to buy or sign anything and they even had the car delivered from another dealership to get the color I wanted. Overall, very impressed and would highly recommend seeing Jeff at Brighton Dodge Jeep Ram!
New Vehicle Sales & Leasing Representative
Excellent Service - As per usual - DT
Ken Spence and the team were very helpful with selecting a car for my wife, who traded in her Town & Country. They also understood our concerns and preferences and it translated to us trading in Town & Country and obtaining a new vehicle the next day. My wife and daughter are extremely happy (therefore I am as well) and we plan on purchasing and leasing additional vehicles from this dealership in the future. By the way.....this was our third vehicle from here and the second from Ken Spence.
Lease Retention Manager
Used Car Sales
Recommend this dealership to anyone the staff are phenomenal - Kennethb1993
Anton Poe, one of the best sales representatives hands down. Did everything in his power to get me approved, astonishing job love my new vehicle.
Sales People - JUDY
I was very impressed with how the different sales people worked together. Our salesman was busy and another salesman came over to answer our questions while Bob finished talking to another customer.
FIVE STARS ISN’T NEARLY ENOUGH!!! - My1tonhorses
OMG!!! I can’t even begin to tell you how fantastic my experience with Chris Campbell was! Are you looking for a salesman who treats you like family, greets you with the biggest smile and a hug,offers you candy, refreshments AND gets you THE BEST DEAL ON YOUR NEW VEHICLE? That would be Chris! This is my third RAM truck lease, and my second lease with Chris. As long as Chris is selling RAM’s I won’t be getting any other brand! I can’t sing his praises loud enough. He is crushing the competition by at least a buck fifty or more! Yeah, that’s not a typo!!! I think there’s magic in his fingertips because he makes it happen! If you’re in the market for a new Chrysler vehicle, RUN don’t walk to see my “Uncle” Chris! You won’t be sorry you did and you’ll be driving away in a very nicely equipped new ride for a GREAT price! Thank you Chris for all you did for me. You rock!!! 👍🏾👍🏾
Best leasing experience ever - dbmedia.dave
I talked to Ray about leasing a Jeep in December, but something came up on my end and I didn't do it. When I went back almost three months later, Ray waved and greeted me by name from across the parking lot and picked up a personal conversation with me right where we left off, even though I felt like he had no reason to remember who I was. He is incredibly helpful and attentive, and he got me a really great deal on a really great car. I'm a fan."
New Car Sales Manager
Stunned - berta 123
Had my car in yesterday for service on radio. I am pleased with the service I have received from the manager Steve Parks, on a problem that I encountered earlier. However, upon leaving for work this morning, my husband noticed that the hood was higher up on the right side, and after opening it, he found the fuse cover for the engine compartment just laying there. He said luckily it was kinda jammed in on the side or we would have lost it or who knows what else could have incurred.
Quick and easy! - Kelly1200
Nathan was very nice and accommodating during our time at the dealership. He was friendly and didn’t pressure us to purchase something. We left the dealership and came back that day and decided to purchase the Cherokee from Nathan! I recommend this dealership and Nathan as a salesman!
Used Sales Consultant
Used Car Purchase - George
I have purchased two different vehicles from Blue Water Chrysler Dodge Jeep over the last 5-6 years. Steve Higgins in sales is a fantastic salesman, willing to go the extra mile to make sure his customers are taken care of. The used car manager Steve Kudzia was good to work with as well. They were willing to deal with me on a reasonable price and were quick to get me set up with all the proper paperwork. I purchased a used Durango recently and after I got it home I noticed there was a fog lamp out and one other small inconvenience. I called salesman Steve Higgins and he put me in touch with the repair department. The service department made sure my problems were solved and in quick order, without charging me a penny. Their customer service is the best I've experienced over the years. I would recommend them to anyone.
New Internet Sales Manager
MIKE Poupore is AMAZING!! - Jacob1098
MIKE POUPORE @ Westborn Chrysler is amazing!! Got me into a fabulous vehicle when no one else could!! I could not be happier with the entire experience. Mike made my not so great credit, seem like no big deal. He went above and beyond to get me to a truck that I absolutely love!! I am so grateful to him and his team!! Thank you!!!!
Sales Floor Manager
Excellent Service - LisaT
Roderick Casey is an excellent sales person. He was very knowledgeable of all their products. He worked with me to get me exactly what I wanted.
Very helpful - Gary Elliott
Well originally found the car on the internet. Cannot remember what site it was but that don't matter. What matters is a service that I received after contacting them. I was debating going look at it or not it was a hundred miles from me. And I happen to check the Carfax which stated it was done by a local car dealer which is only about 5 miles from me. Lou Ricci of Taylor. I was greeted by a gentleman named Joe sitting at the first desk. And I inquired about the car he says yeah that's a car from one of our sister dealerships cool I said. So we handled all the paperwork and transaction rate at the Taylor store. Between communication with Joe and Dwayne at Marlette Jeep and Chrysler dealer in Marlette Michigan. They managed to get me a fantastic deal into play. So I took my trade to Marlette Michigan which was a nice long Cruze about 2 hours. And met Dwayne there at 8:30 in the morning we finish the transaction. I got to drive my new ride home I cannot think of a better way to test drive a car. All parties involved or super great thanks again guys
Great Service Department - abutcher
Been bringing my 2008 Dodge Grand Caravan here for service since I bought it new, and as a 10 year old car with 200,000+ miles, it needs its share of work. Everytime I've brought it in, the service advisors and mechanics have been thorough, fair and have provided quality work.
I highly recommend and would only buy Chrysler vehicles with the Maximum Care Warranty package, google it. It gives you lifetime unlimited miles mechanical coverage.
OIl change and tire rotations - noautonomousrobots
I was pleased with the service. There is often a wait but the lobby is accommodating and comfortable. I was satisfied. There was a complimentary vehicle wash, which is needed for the nasty Michigan salt roads.
Extremely disappointed - Oxpictas
To say I am extremely disappointed would be an understatement. We purchased a used vehicle from this dealership and in the first 25 days of owning the vehicle we have had to take it back to the shop to be repaired, which left our family with only 1 car for approximately 7 days. My husband had to take off work the very next day after we purchased it to take it in due to a tire issue. Here was our only request on buying a vehicle. We wanted a 'reliable' vehicle, yet we did not receive one. The sales person and finance people were very nice and professional when we purchased the vehicle, service manager has been very professional and nice. It is not the people we have an issue with it is the response we have received from the dealership. We sent a letter to Mr. Demers the dealership manager and have not received any response from him at all, not even an acknowledgement that he received the email, not a call to try to work with us on a win win solution. So.. in closing I would just go to another dealership and really research how they handle issues with vehicles purchased at their dealership. Would NOT recommend this dealership to anyone I know, not only that but where I work I talk to about 100 people a week and I have not problem telling them my experience with Cueter Chrysler Jeep Dodge Ram on Washtenaw Ave in Ypsilanti.
Best car buying experience - tjdsmith3
Alix Barone and the team at Jim Riehls made the whole car buying process fast,easy and convenient. I will definitely come back again and highly recommend them.
Excellent quick efficient - lederman69
My salesman Mike Paparelli is great! He makes sure the car I get has the features I need and want. I am always certain of a positive experience with Mike. Sherri, who did all the financing paperwork was prepared and explained the process thoroughly. I was very pleased with the whole experience.
Comfortable. - Honey081
I started going to Ray Laethem when the dealership I purchased my vehicle from oil service-man was rude and lack patience. When I came to Ray Laethem they made me feel comfortable and welcome. Service was fast and fair, that all I asked.
New lease - P.A. Schneider
We've always gone to Dick Huvaere's for our vehicles and last time we had Chris Gauronskas as our saleman. We really had a positive experience with him so when it was time to get another car I naturally thought of Chris. He was able to get me everything I needed and wanted. I'm very happy with my new vehicle and Chris will always be my go-to guy!
Fast and no hassle! - Danielle
One of the things I dread most is going to car dealerships. With the haggling prices, last minute changes in the cashiers office and taking forever! I was so happy working with John P. at LaFontaine, he was quick, no pressure and had the perfect car for us waiting for a test drive. We love our new Pacifica and he gave us a good price from the get go. I highly recommend John. Even the cashiers office was quick, straight forward and no high pressure sales on extras.
JT is the best! - Leighton812
Called and was connected to John Thomas (JT) regarding a new Jeep - he exceeded my expectations and went above and beyond to get me the car I wanted and more. He will go the extra mile for you and is also a nice guy to deal with. Very responsive - great experience.
Great customer service - JohnDoe1
John was easy to work with and didn't try pushing the sale onto us. The whole dealership was very patient and understanding that we had three children under the age of 6 running around as we couldn't find a babysitter.
subpar customer service - Bethadkins
This dealership had the car we wanted at the price we wanted. Our salesman was very nice. The guys in the showroom were not friendly or accommodating. No one here seems to know how to greet a customer. I’m standing here waairing for a plate and no one has offered me a place to sit, even though I was told it would be 10 minutes. Not to mention the loud and unprofessional conversation happening as we were working out the details with our lovely salesman. Lastly, the finance guy was up selling to my husband and me and we weren’t interested. But he pushed, and tried to make us feel foolish for not getting gap coverage. My husband got the car he wanted at a fair price. But the experience left a bad taste in my mouth. We will not be returning.
Professional customer service - Hellcat enthusiast
Called I’n the morning Chose my vehicle and picked it up before they closed eveything was ready to go plates and all. Very fast service
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