David Lee is the best! - Jason C
Thank you so much! You made my experience purchasing a car such a wonderful experience. You can not find anyone else better than David Lee when purchasing a car. I highly recommend you ask for him on the spot if you go to this dealership. Also, I need to thank Ken Vink too because he put such an awesome deal together for us.
Top Reviewed Specialists At This Dealership
Simply Amazing! - Martina517
During a SUPER frustrating, this dealer gave me hope and a vehicle. I kept hearing the advertisements and finally made an appointment and within a couple of days I was driving a brand new car. My salesman Hunter made everything super smooth and easy; So down to earth and fun to work with. The dealership is clean, vivacious and everyone is very pleasant.
Internet Sales Manager
Always feel like a member of the family. - iboptimized
Bought my car in 2012 from this dealership and even though I live out of state (4.5-5 hours away), I will SAVE my service calls and oil changes for Serra rather than the 2 dealerships in my own town. I've dealt with my 2 local ones before when I had no choice but to have it serviced for an emergency locally. But the lame service I received at both places makes me want to "save" my mechanic work & drive my car 4.5-5 hours NORTH to Serra to get the respect & knowledge they give me as a customer (from Teresa my advisor) and the excellent service I receive for service from the mechanics (Timothy in particular). Paul (the service manager) has always been great too whenever I've dealt with him.
I'm in and out in a timely manner, the pricing is satisfactory and as I mentioned, the way they treat me is like a member of the family. I highly recommend the service center at Serra Kia in Washington.
Outstanding - Louie
This experience was amazing. No long hours in showroom. Nichole helped me find the perfect Subaru I told her what I wanted to spend and what I needed in a car. She found it. I went in and signed and drove away in my new Subaru Impreza I’ve never had such a pleasant experience with a car dealer (I’m a grandma and have had many cars)
Thank you Jay - Hopey85
Jay saulsberry was great. Very kind and helpful even though I had a unique situation. He helped me see how things were possible and never made me feel like an inconvenience. Thank you Jay!
Bought car that wasn't safety checked properly - adamusher32
Never buy car from this dealership. They don't honor or back up there cars. Once u leave lot they don't know u anymore. They never return phone calls, tell call someone else. They tell u 1 thing and do another. My name is Wissam Darwish and car is 2012 ford focus. All I want is reimbursement for struts on my car. $500 was estimate. Car is for my girl for college to go back and forth. All u fathers out there know don't want problems while kid away on school.
Oil change - Mickeylong
I like the free oil changes but was unhappy with the service manager. He's telling me that he's not really a Kia guy. Tried to sell me a new Kia and air filters that I just replaced last oil change. Also I had to expressly refuse a car wash because when you wash it it looks like crap.. You guys leave water marks all over the car and windows.
Service center - Jholl1979
The service center is the worst place I been to bad commutation and bad service people they try to sell u what u don't need, I'm in sales so I see what they are doing when u call u are transferred 3 time and u still do not get to talk to anyone from the service department..
Summit Place Kia
Executive Director of Showroom Activities-Pre-Owned Assets
Director of Customer Experience
Summit Place Kia East
Director of Customer Experience