new Mercedes - Susan
Kimberly made my experience of getting a new car fun and exciting. She treated me like her number one customer throughout the entire process from ordereding to pick up. She took the time to review every single feature on the car with me. Kimberly is amazing to work with and top notch. I am a customer for life.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Great Dealership Experience - RagTop Man
After a negative experience at a different Mercedes dealership, I sought Christi Armstrong out because of her positive online reviews. I now see why people have taken the time to review her performance. She's great! She's honest, very knowledgeable about the product, has a passion for driving, and went out of her way to make my wife and I feel comfortable and have fun with the car buying experience. The whole staff is excellent — Nancy who always says 'hello' and follows up every visit with a call, and Dan who did the financials was just a delight to work with. I can't say enough about this dealership, the people there are great, down to earth, and extremely customer-focused. We are big fans!
Details, details, details... what you would expect from MB! - Don & Sandra
We have been working with Plamen at MB Rochester for many years and have been driving MB for 20 years... its all about the details. Of course you expect to experience an engineering feat when driving a MB, but you don't always have the same level of expectation in a dealership... well you can with Plamen and MB of Rochester! Plamen gets it... he makes the experience what it ought to be, fun, exciting, special, etc. He even unexpectedly had a couple gift packages for my wife and I, as well as my two younger sons when he gave them a couple hats and their favorite board game (Monopoly... but it was the AMG Edition... very classy!)... Thanks again Plamen and MB of Rochester!
Real teamwork and value - J FERRON
I shopped to replace my 2016 MBR class and found Bloomfield MB the best at bargains and service. Service department went out their way to prep my new car and worked with the sales team to save me time. Folowup is excellent. And their courtesy car makes a big difference. Highly recommend
New Car - Claudia
I'm so happy with my new car thanks to the manager Mark B. and Tim K. In sales. Wonderful service. I also have to say Ray A. was wonderful as well, he followed up with me to go over and make sure I knew how to use all the available features. Brendon the customer service manager is so nice and so funny!!! Thank you all its been an awesome experience
Mercedes-Benz of Novi