Great service - T.T
Brian promised and delivered. He gave us exceptional service & a great deal. We couldn’t be happier. I hate car shopping but this was a positive experience.
Top Reviewed Specialists At This Dealership
Nissan Brand Specialist
Very Recommended - Abraham
Justin Pantoya is really good supporting and helping in the process for the purchasing. He provide good follow up to your process and help with options.
Used Sales Consultant
Bruce Ciemniak l Nissan Sales Consultant Jeffrey Auto - yasmeen
Bruce Ciemniak l Nissan Sales Consultant
Jeffrey Automotive Group
30800 Gratiot Avenue
Roseville, MI 48066 , bruce was very kind to us throw a to z on the deal that we made throw jeffrey nissan,
Very bad follow up and service - Krammal
I had to tow my damaged car to Tamaroff because Nissan Dealership in Dearborn was not available. This was three weeks ago and my car still was not done. Not only that, Tamaroff’s body shop has no clue of what updating the customer means. I had to call multiple times to check on the status. Even important information such as the car could possibly be totaled I heard it from a third party. I asked them to fax me the form to sign in order to start working on the car after it was sitting there for 4 days, but they never did it. I had to call after three days to get the document faxed. Already one week was lost without knowing any thing about the repair or updates. I never received even one call from the body shop to give me any updates or what was going on. I had to call the insurance claim specialist and the Property Damage Evaluation group which estimates the cost of the damage. They informed me that Tamaroff sent them the supplement when they were closed and just before the Holidays. I called trying to talk to a supervisor in the body shop but they took my contact info and said he/she will call me back. I don’t know if there was a worse service than that?!
No contact - Gt3500gt
I've been calling 1 to 2 times a week for 6 weeks.to talk with finance dept. Left plenty of voicemails with (both Dearborn and Macomb) absolutely zero return calls or messages for me. Come to find out Dearborn All pro Nissan is closed. Also the used car (Chevrolet) i bought started leaking oil after a few days. Turns out the service dept didn't tighten oil filter. Bought extend warranty and didn't cover another problem with car.
All pro Nissan didnt stand behind it and I paid GM dealer to fix it.
Wouldn't recommend All Pro to anyone!!!
Service rep. changed brake fluid at 30K miles_pads are good - Adelina
Service rep. try to sell you anything (even if your car does NOT need it)...In my case, Service rep said that base on "user manual" I needed to get the brake fluid drained/replaced (on my vehicle with 30K miles.....then later I reviewed the manual (I did not find that recommendation) ...I talked to my co-workers and they told me that If you are female, the service reps always try to sell you everything and anything (even if you do not need it), ......here I am with an additional 10K miles & my original brake pads are still good.....I took my vehicle for another oil change & the same Service rep. at "ALL PRO NISSAN OF DEARBORN" told me that I needed to change the brake fluid.....My reply to him was "You just change the brake fluid at 30K miles, and I have been advised that I did not need the brake fluid changed, and now at 40K you want to change it again, I added I now know that you get the brake fluid changed at the time you get new brake pads & my original brake pads are still good"
I went for an "all points/multi point check oil change" BUT Service at All Pro Nissan skipped the "multiple point check & use that time to change the brake fluid and get the charge for it.
Great job - HappyLady
They guys in service were very nice. Great customer service!!! They gave me a comparison of my car to the new model; It is so hard to find customer service or even talk to be; i am happy with this dealership
Horrible management! Treated like I'm not worth their time. - Ibmini03
in the last week
This dealer does not deserve your business. I went in today after speaking with Kevin to see and drive a preowned 2013 BMW, which the price I'm still not sure. After looking at it I asked yo drive it to tale it Homs to show my wife. As he was copying my drivers license. A manager walks over to me and says that I can't take the car alone because its a "high line car", what does that mean even? Its used and not a race car. I'm over 30 years old have purchased many cars new and used and never once did I have to drive with someone to show my wife the car! I expressed my dissatisfaction and was simply told have a nice day. I've even been allowed to take cars home for the night to really get a good feeling for something I'll be paying for for years and years.
I was very interested in the car, was not just coming to kick tires. I simply believe its because I wasn't dressed like I could afford a car. Would it have been different if I was buying a new Nissan? Which probably costs more than the used BMW. His " high line" remark wouldn't apply then. I'm so disappointed! They have lost my potential business. Too bad Kevin missed out because of this totally unprofessional manager. They aren't the only car dealer on the block.
Stay away zero stars is what they deserve!
Great Service Department - Dexterdread64
Don't always review but had a amazing great service with Mike, David ,and Ryan. Very professional! they got me in and out for my basic maintenance. Highly recommended if you want no BS, quick and great service. Thanks guys!
Will be a returning customer! - TD0129
Barb was able to get me a deal, that no other dealership could offer. Got me approved when other places were turning me away. She even worked on her birthday for me!
I get oil changes, it is such a great price and the... - conniejeanb
I get oil changes, it is such a great price and the people are so friendly. I love that the location is so close to my home and that I can make an appointment.
Suburban Nissan of Farmington Hills