Amazing Experience - CX5 Owners
Zack was great. He worked with us for a few months making sure we received the vehicle we really wanted. There was no doubt he was working hard for us as to the model and pricing. He explained all of the details as we went through the process. Zack was very detailed helping us get the vehicle we wanted. He was patient and explained all of our options. We would highly recommend him to our family and friends.
Top Reviewed Specialists At This Dealership
Mazda Brand Specialist
Audi Brand Specialist
Pleased - Daniel L
Had some problems in the beginning but overall it turned out to be a great experience. Thank you for taking time to work things out!
Happy Customer - Crane930
Worked with Z at this dealership she worked very hard to get my deal done how i wanted it done. Very pleased with her professionalism., and her aggression towards the sale. The finance team also worked hard on their end. Overall pleased with the experience.
Used Mazda - Komal18
It was really nice how James coordinated with me throughout knowing how urgent it was for me to get the car and helped me to expedite the process.
Used Sales Consultant
Great Service Department - Dexterdread64
Don't always review but had a amazing great service with Mike, David ,and Ryan. Very professional! they got me in and out for my basic maintenance. Highly recommended if you want no BS, quick and great service. Thanks guys!
Outstanding - Royaloaker
2nd vehicle with them. First class all the way.
Brandon is wonderful as well as Don the business manager. Buy a car here. You will be glad u did!
Service - MomOfFive74
Service was completed quick and easy. Aaron M the service advisor was very helpful and even had my vehicle done sooner than I anticipated. They even washed it before returning my vehicle to me.
Oil change brand new car - Jonathan taylor
I came in for oil change and the service guy named Walter started telling me about the awesome juke promo. Man he's not a sales guy but he sold me. Great guy. Thanks walter
Horrible management! Treated like I'm not worth their time. - Ibmini03
in the last week
This dealer does not deserve your business. I went in today after speaking with Kevin to see and drive a preowned 2013 BMW, which the price I'm still not sure. After looking at it I asked yo drive it to tale it Homs to show my wife. As he was copying my drivers license. A manager walks over to me and says that I can't take the car alone because its a "high line car", what does that mean even? Its used and not a race car. I'm over 30 years old have purchased many cars new and used and never once did I have to drive with someone to show my wife the car! I expressed my dissatisfaction and was simply told have a nice day. I've even been allowed to take cars home for the night to really get a good feeling for something I'll be paying for for years and years.
I was very interested in the car, was not just coming to kick tires. I simply believe its because I wasn't dressed like I could afford a car. Would it have been different if I was buying a new Nissan? Which probably costs more than the used BMW. His " high line" remark wouldn't apply then. I'm so disappointed! They have lost my potential business. Too bad Kevin missed out because of this totally unprofessional manager. They aren't the only car dealer on the block.
Stay away zero stars is what they deserve!
Will be a returning customer! - TD0129
Barb was able to get me a deal, that no other dealership could offer. Got me approved when other places were turning me away. She even worked on her birthday for me!
I get oil changes, it is such a great price and the... - conniejeanb
I get oil changes, it is such a great price and the people are so friendly. I love that the location is so close to my home and that I can make an appointment.
Suburban Imports of Farmington Hills
Financial Services Manager