Everything I wanted - ELICIYA
I am so happy with my Tucson! Josh guided me thru the process and he was great. He was very knowledgeable about the car, rates, and was not pushy for the sale.
It was clear that he was very interested if my needs, desires, and financial boundaries and made sure that I knew those things were more important than just making a sale. Jack in finance was very friendly, patient and made sure I understood every aspect of the paperwork.
My past cars have always been Honda's with 1 sonata in the mix. It was actually a Honda salesperson who suggested that I go stop by Hyundai when I did not find a good fit for me there.
I was happily surprised that I was able to afford it and it is as smooth and comfortable as I remembered.
Bottom line this was a very pleasant process. Not stressed or pressured and a very positive ending.
Thank you to the sales team!
Top Reviewed Specialists At This Dealership
Great Experience - wingnamyau
Our family went to Tony Hyundai because we decided to buy a new car. Richard answered all our questions in detail patiently. We had a great experience there !
Excellent Service - laulea_2
All employees that were involved with my purchase were excellent. They made me feel comfortable and happy with my purchase. Would recommend them and buying a Hyundai to anyone.
Oil change and tire rotation - Yota52
The people there were very friendly, they’re very efficient with the time management and describing the work done on your vehicle. And also very informative on what needs to be done on your vehicle in the future and other suggestions that you can make on your own.
Good People and Great Service - kenseigibbs
Randle was very kind, caring, knowledgeable and answered all of our questions very throughly. Randle was very professional organized and prepared. Randle’s kind nature and the light that we saw in him made us feel very welcomed to the family at Big Island Motors. Overall Randle and Mr. Aoki did a very Fantastic Job! Awesome!!!
Mahalo James Fells for your service once again!!! - Vaikoloa Vaha
I want to thank my dear friend, James aka "Big Game" for his help once again along with the rest of the team that helped me get the best vehicle for my family. Thank you all for your service and I would definitely recommend them to all my family/friends. JAMES, thank you for working hard to ensure we get what we want with the best deals! I bought my first car (Nissan Pathfinder 2015) with him and after 8 months, I was able to switch to a bigger vehicle (Chev Traverse 2019) and still got a good deal. We love our new ride especially my kids!!
Confused , - martyn garrerr
I thought service was a business wants to be known for , the service manager was hard to deal with, and when I signed the car in he did not give me a copy...... He told me it was not a recall item , but I said it should be and is pending to be one. He had me sign that, but barely let me see it., and again no copy. He said the oil is to clean , and is suspicious . I had heard good things in all fairness to him, my friend had one ,she had since it was new , and he handled it well. I presume it was him.It seems the shop is over whelmed with work ,so maybe it is to large of a job. 2011 -2014 had inferior rod bearings approximately 470,000 were recalled., and the article said their are pending law suits. It has been since the 17th,and the car is just sitting, went in Friday , and I am still confused as to what he wants, and there is proof of the oil change but he will not even look. He says he needs that. I just want to know will they warranty it,if they will,give me the voucher,and if you don't want the work,and your to busy I will go else where. NO PROBLEM. /Well ,what a difference a day makes at (935 am Hst. ,the service manager called they will warranty the repair......may take some time they have 3 ahead of me........... Hallaluah , Mahalo