Pleasant experience - Buyer
I bought a Certified Acura ILX for my wife. JaVon was very helpful and informative, so the buying experience was very positive. I would recommend JaVon and John Eagle Acura, and I would definitely shop here again.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Fleet & Internet Manager
Pre-Owned Internet Manager
Car buying - cassadylayne
Came in not really looking to buy that day but Emad ended up finding me a car I really love and made the experience very easy!
Poor Customer Service. An excuse for everything. - Michael O'Brien
Purchased an Acura TL with extended warranty a few years ago. Everytime to go back with a problem, they argue that it is not covered. Then they try to upsell me to buy a new car. They are not interested in solving customer problems; it all about them making more money off your back. Bud Peung was service writer and when I complained about the blue tooth covered under warranty, he just made excuses and said his car was loud also. It wasn't loud with background noise when I bought ir!!! and they won't fix it!!!!
Went to the Manager, Traci Hendsricks who talked about how good their warranty was.. but didn't care about my problems and even try to come up with a amicable solution. Complete waste of my time.
Best Acura Dealership in Houston! - Madonna 667
Gillman Acura North is by far the nicest brand new facility that I’ve Seen in a long time ..They made me feel like I truly mattered ..the deal was incredible and even the GM himself took the time to say hello and made sure that I was happy with everything... couldn’t be happier !