Very satisfied - TT
We are very satisfied with our experience of buying a new MDX from John Eagle Acura. Pete was very nice to work with. We recommend him and the dealership.
Excellent Customer service/sales - Gise Payero
Mr. Emad Oweineh is an excellent sale associate, He is very knowledgeable and transparent when conducting business. We absolutely loved this about him. Although we purchased a pre owned vehicle, Mr Emad gave us the Royal Treatment. This dealership takes pride in providing excellent quality in vehicles and also in hiring excellent Customer sales associates like Emad. By far the best experience we’ve had while purchasing a vehicle. We will definitely recommend and will encourage our friends and family to visit this dealership and of course Mr Emad as he truly helped us out and made us feel very at ease during our purchase experience. Thankyou again Mr Emad for helping us today. You are an amazing sales associate.
Poor Customer Service. An excuse for everything. - Michael O'Brien
Purchased an Acura TL with extended warranty a few years ago. Everytime to go back with a problem, they argue that it is not covered. Then they try to upsell me to buy a new car. They are not interested in solving customer problems; it all about them making more money off your back. Bud Peung was service writer and when I complained about the blue tooth covered under warranty, he just made excuses and said his car was loud also. It wasn't loud with background noise when I bought ir!!! and they won't fix it!!!!
Went to the Manager, Traci Hendsricks who talked about how good their warranty was.. but didn't care about my problems and even try to come up with a amicable solution. Complete waste of my time.
Great experience! - Dan55
I recently purchased a car from Gillman Acura and had a great experience! I was in and out of the dealership fast and had no complaints. From talking to the employees to the car itself everything was A+