Fair and helpful - Cowboy17
Mike was good to understand my purchasing needs to make a fair deal and also followed up after the sale. I recommend Mike as a sales associate for your next vehicle.
Top Reviewed Specialists At This Dealership
Awesome experience, - Swanscar
From our first contact with Kriss Asbury the process of buying our beautiful Mercedes was enjoyable. Everyone at the dealership was helpful, friendly and made us feel appreciated. We drove over 200 miles (From Dallas to Houston) to buy the car we were looking for. The service we received made the drive worth the distance. Kriss answered all of our questions and acted very professional. Once we completed the purchase, Paula Alpha prepared all of the documents. Paula was courteous and made this part of the transaction very helpful. Before we left the dealership we were given the opportunity to ask question. We were very impressed with the Mercedes-Benz of The Woodlands dealership.
Sold car I put deposit on - Clintm
Gave them a $1k deposit and signed a buyers order on Wednesday to buy a car bc I live in Fort Worth and I said I would be there Friday to get it. Negotiated my trade in and everything. Get a call Thursday night that they sold the car, and they were "changing" their deposit guidelines, obviously to their advantage. Then the general manager Philip wouldn't answer my calls. DO NOT do business with them, they are shady!!!
Best car buying experiencd - Ram 2500
I found my wife's car on line and called up BMW of the woodlands James norrell called me the next morning and gave me details about the car. I told him that we would drive up and get a look at it. When we arrived he had the car clean and inside of dealership so that we could check it out. What I really liked better about this is that he did not push a BMW or anything else on us. He was very encouraging and easy to deal with. No pressure at all. I would definitely buy another car from James
Employees are knowledgeable and helpful - N & V
My husband and I had a very good experience to purchase a new X5 from this dealership. Salesman not push you hard. All employees are professional, knowledgeable and friendly. I have to mention that the customer service is wonderful and very helpful. We definitely recommend this dealership to everyone.
Don't do it! It will only lead to frustration!!! - Kei
TERRIBLE, TERRIBLE, TERRIBLE. D- with the BBB!
Do NOT EVER TAKE YOUR CAR HERE FOR SERVICE!!! They are incompetent, shady, and dishonest. They NEVER do complete and thorough work, and you can never get a straightforward answer.
Terrible, terrible, terrible - mjpworm
I ordered floor mats for my BMW and they sent the wrong color mats. Then they want me to pay for return shipping. I'll never do business with them again. Thank you for the wrong item and waste of money.