Steve Fox and Ryan Ford Easy to Deal With - Tom
I bought a 2010 F150 new from them and Steve was the sales person. Not a huge inventory but they will get you the car or truck with the options you want. They went to Beaumont to get my 2010 at no extra cost. I just traded it back to them and purchased a new 2018 F150. Once again I dealt with Steve and the process went very smoothly. They are as competitive on their pricing as any of the larger dealers here in the Houston area. What I like about Ryan Ford is they dont add a bunch of overpriced add on's to the vehicle. So there is no surprise starting price when you walk in with what they have posted on the internet. Apparently car dealers are allowed to add a bunch of extras on the vehicle when they take delivery but dont have to show it on their advertised price. My opinion, if it does not come from the manufacture, I dont want it. Do your homework before you go in, let them make a resonable dollar on the deal and they will treat you right.
Top Reviewed Specialists At This Dealership
Great experience - rwstowe
First time buyer here. I have been a customer at Park Cities in Dallas since 2001, so was a bit nervous but Planet was outstanding. Very up front and truthfull. Enjoyed the process
Internet Sales Manager
Amazing customer service - Rsstarkjr
Cedric and Pedro were amazing to work with. Buying a car is a stressful process but they made the experience much better than was expected with their friendly personalities.
Senior Sales Consultant
New Whip review - Nutt18
We walked in had our deal waiting and walked out. We had great service with with the team. Now I’m driving big body Betty the expedition.
New Car Sales Consultant
Satisfaction in the End - Disappointed
There was an advertising web add that was misleading which made it impossible for us to agree on the deal, in the end we were able to work it out...
New Car Internet Sales
New Car Sales Director
Best Dealership In Texas - Darmikeska
Drove 80 miles. After discussing a truck by text for hours. Finally talked me into making the drive. So glad I did. Everyone from the front desk, sales, financial manager, to upper sales management treated me like family. I will forever use this dealership and will send everyone I know to this dealership. Their name says it all.
Great deal - Adrian
Professional sales, no pressure, gave me what I need to make a decision. I looked at a few big dealers but chose Doggett to buy a new raptor. Margorie Mroz was very helpful.gave me the best service and competitive pricing. I also like Libo in finance.
New Car Manager
Used Cars Manager
Internet Sales Manager & Director
Always treated like family - Coach Slaughter
Every time I visit this dealership, I am treated like family. They greet me by name and go above and beyond. No pressure when making a purchase or when getting service. Randy Roth is a fantastic, knowledgeable salesman. He is genuinely interested in taking care of the customer, not just trying to make a deal. This is an uncommon dealership.
Pre-Owned Sales Manager
Met my budget - Grandmas car
Robert is a quiet man being that he is not pushy to seal the deal. He gave me all the info i needed in order to make the best decision for my budget and woked it through to management. I have a Ford Edge i love and am excited i was finally able to get an SUV. Initially I Leased thru him and then purchased the vehicle at lease end. Ive had the Edge 3 yrs so far and not a hint of trouble. I so bery much love driving it plan to keep this for another 10-12 Yrs atleast. Thank you Robert and your finance team.
Painless, fantastic service - Charles51
I was at a Houston dealership when an friend called me. My friend told me to see Don Elliot. I went to East Bernard. I was treated as an long lost friend even though I never meet them. I was handed the keys and told to take the truck for an test ride by myself. I loved the ride . I told them what I wanted, they found and delivered exactly what I was looking for. Plus, the financing was painless. I am a customer for life. Thank you guys ( Gary and Brandon )
bought again from Team Ford - Kslats1959
I called 5 ford dealers and went to 2 dealerships trying to buy a F 150 for an advertised price. Team Ford did not advertise anything different than the Ford.com site, they gave me the truck I wanted with a price and experience I was looking for ... 5 years later I chose to buy from Team Ford again. The owners do a great job keeping a great staff. Thank you Tim Wood for taking care of us.
Pleasant experience - Happy
Buying my new F 150 from Yaklin Ford was a. very good experience The sales staff was very understanding and got us in and out in a timely manner
very good Friendly - Earl Fields
I had being looking for a good used ford pickup, Liz from chastang called I went to see a good used pickup and I drove it away.
Excellent - Forddude
Very professional and enjoyable experience.
Karl was excellent and very knowledgeable on the vehicle we purchased. This dealer is now my future dealer. Superb job
Regular updates - Teach2018
What I like about Helfman, I regularly recieved updates pertaining completion date. Joe Lopez would regularly send e-mail with what phase was completed with the target completion date.
My Opinion & experience with Gabriel Ford - Darrell
We purchased our Kia from Gabriel Ford about four or five years ago and have had it serviced there every since and have had a good experience with their service department since and will continue to have it serviced there
2018 F1 50 ford wrench - Rickey12
It was a pleasant experience with no pressure from the salesman. I went online and found the truck the online salesman was very helpful. Ashley Aaron and Alex were very professional and dealing with me and answering all my questions. And I got a great deal!
Awesome people - peter griffin
I would like to thank Mr. Frank Pierce and Mr, Ali Alpai for being very patient with me and my hot temper. They worked very hard to make sure i was totally happy with our deal. Then Toyota Financial Services gave me the wrong information and i made a fool of myself calling and being short with the financial manager, Thank you all for being good people. And i would gladly do business with Sterling McCall again...after i pay this one off of coarse....John
Stellar service - RHarris
Steve B. And crew were very awesome and helped me into the car of my dreams.
And the wait wasn’t long at all considering that I had been to work the night before with no sleep!
Great Experience - Willie12718
Overall a great experience. The sales staff was extremely professional. I would highly recommend my salesman Gary Randall at Tommie Vaughn Ford. Very satisfied with my experience.
misleading advertising - neveragain
Cook advertised a very specific price on a new Expedition which was highly competitive. Discounts were not detailed, only shown as 'Cook discounts'. At the dealership, the "sale price" given me was $5k OVER the internet price, because the "Cook discounts' didn't apply to cash buyers. Fine. I understand you want to make money on financing. But be honest about the "internet price" you advertise. That was a highly unethical and disingenuous (dishonest) tactic. Even if their price were better than another dealer, I would not go back and will never buy from them. Wasted my time.
service and recall issue - landon
Mr. Foster took care of my recall and door issues seamlessly. Awesome service!! very professional and explained what repair took place and stayed in contact during entire process
Great experience - Frank 123
Great experience easy dealership to work with.very knowledgeable.love loaners for owners.fast process in and out in no time.frank was very helpful.
Jeep purchase - CAT
Everything was great except it took close to 8 hours to get the deal done. The waiting was not fun. The were great and even helped us get a custom license plate holder off the old car. I did feel like they could have offered us more for the vehicle we traded in which was originally from them as well. I did feel like I got a good deal on the vehicle I purchased
2019 Mustang GT - daryl1962
This is my second car purchased with Gelmer Velasquez and Baytown Ford. Always a pleasure to deal with and I highly recommend them. Also there service department is top notch.
Absolutely horrible service- totally irresponsible - Neighboring customer
I bought my F150 from this dealership and had my service done several times. They are totally unreliable with respect to communication, timely service and maintaining basic contact. Vehicle could be left for an extended time, every time cannot get them and talk to them on phone and they will never keep any word they say. For example, my parts have been ordered and paid for but still over a month they have not given me an appointment that they were supposed to call. I have to go there physically to set up another appointment. If you have a dealership near you there is no reason to do any business with this one and since it is so close to my residence, I am compelled to use them. Not a service department I will recommend to anyone.
Excellent Service & Collision Center - Mike D
I have a 2018 f250 diesel and had run into an elk. Keep in mind I did not buy the vehicle from Bill Fick so I was worried about how I would be treated But, I dealt with Randall Miller in Service and Danette in the collision center and they were both the kindest most helpful individuals you could ask for. everything was done very professionally the body shop emailed me constantly keeping me updated on the work being done and service was second to none. Needless to say I asked the Collision Center to remove my dealer sticker on the tailgate and replace it with their own. Almost forgot to mention the total repair took only 7 days!!!
Service Dept:Unorganized, Slow, Lack Communication - SportDriver
Long story short, they didn't communicate to me what was going on while they had my car. The only time I learned anything was to call myself or stop by. My car was there for a week and still not sure what all was completed as I just told them I couldn't wait any longer... I need to be able to commute. And they only allow you a rental for 1 or 2 days covered though they will string you along holding your car hostage for countless days. I still haven't gotten the completed ticket with tech notes. I am going up there tomorrow to talk to a manager. This is ridiculous!! I got my car a week ago with promises of a completed ticket for my records. And they clearly DID NOT address one of my concerns stating the technician didn't have time to drive the car. WHAT!! A whole week and the tech hasn't driven it to diagnose a problem that can only be seen by driving it. Sad. Tired of typical but there is more.
Purchase of used F-250 - Keff Rhodes
My experience with Autonation Ford Katy was outstanding. I would also like to commend Claire Lindsley. She has great customer relations skills and made the whole process enjoyable. Also, Chad in financing was great to work with. He explained everything and there was no pressure to buy add on products
Expensive - the truth
I got charged $91.92 for the works and air filter replacement on 2010 f150.
A sad way to get over on people.
It's hard to rate them on customer service because they did not honor the coupon.
Mac Haik Ford
Joe Myers Ford