I am a new buyer of 2018 HONDA CR-V . - Cuong M. Nguyen
I give Boubacar Kouyate 5 stars for the following reasons:
(1) Honest with Client;
(2) Quick responses with buyer demand. More specifically, when my wife or I need any info or any request, he always response quickly, promptly, precisely and do not beat around the bust like others;
(3) He knows his materials;
(4) Good communication with clients;
I will recommend him to my friends.
Top Reviewed Specialists At This Dealership
Internet Sales Consultant
A great car buying experience - cargirl55
I had a great experience with my salesman David, when I went in to purchase my Honda Civic.David was very friendly and eager to make my experience a great one,He was very professional and made me feel comfortable the entire time.This was the easiest and most pleasant car buying experience I’ve ever had.Thank you David,once again for being such a great person,
Dec 1998, I came away from there w/the best car I ever owned - Debra Shrole
Of course this was many yrs ago, but it was Dec 18th( I believe) 1998. I was a single mom driving an old boat of a car. The other dealers in Conroe wouldn't give me the time of day, by the way. Found the perfect car (unbeknownst to me @ the time) from a wonderful salesman (who cared). I drove that '96 Grand Am til 2007 when it finally died w/ 433,000 miles on it. And I have told everyone! Unfortunately, I moved away from the Conroe area. When I've been close, couldn't afford to "shop" for a car. I may be in the market still yet, & may still pay them a visit.
Excellent shopping experience. - Horse rider
The people at Community Honda go out of their way to make your visit pleasant.They are patient and knowledgeable.And everyone is very friendly.
Will Holderfield - Barry Harmon
Will was a great help in finding the right car and getting us a price we could live with. We highly recommend him and give him a 10 on his review.
Pilot Purchase - JamesAg
Robert Doolittle provided an excellent sales and service experience for us with our purchase of a new Pilot. Most impressively, he got us out the door as quickly as he could on the day of purchase/delivery because we had 2 young children with us and the visit went past lunch time. He then followed up by driving to our home the following business day to spend time orienting us to all the vehicle settingx and features. He has been in constant contact to answer questions and concerns during this first week. We love the vehicle as well as the service he has provided.
They made it a relaxing process to purchase a car. - FillerInfo
This was my first time going to a car dealership in need of a car myself. The employees are friendly and patient so that I could get the most suitable car. Unlike many car dealerships, John Eagle Honda employees are not there to push the customers into a sale, but instead are as helpful as possible in letting the customers see every option available. Overall, I was very pleased with my experience and will go back for future purchases.
Express service - dbailey
Joshua Davis and his team in the express service department were great!! I just went for a oil change and they inspected my car and everything! They were great! Definitely going back and will continue to get my car serviced there!
Best Honda Dealer In Texas - parrajy
Erik Munoz, John Pak and the Classic Galveston team went above and beyond like always. My 5th vehicle from Erik and 3rd from Classic Galveston. Great job Erik Munoz, John Pak and Classic Galveston.
Very grateful for their service - Sunshine
Our tire pressure was very low. We were thankful to make it to the dealership before it closed. It was about 4:45p.m. It closes at 5pm! They were glad to help us, even though putting on a new tire meant working after 5pm. Our family thank God for their service.
Worst experience on service ever - Service
I called to enquire about windshield repair. To get estimate, I was promised by lady advisor someone will call back never did (2 times). I felt they don't care about their business. I thought I don't want to discredit this location for few employees. I called another day to book appointment one guy Nathan put me on hold from 4:15pm to 5:03pm. I was pissed off but waited to see what happen next and he slowly hang up phone after 5pm so I could not call back. I have paid service package so I did not have a choice. I booked appointment and confirmed windshield repair, Oil change and GPS update work need to be done. Service advisor took notes and documents in the system. Here I go on appointment day, advisor David don't have any idea what I am here for I have to repeat everything again. He told me car will be ready and we will notify you. I go back 5pm and simple response is car is not ready come back next day. I did call 2 time to make sure car will be ready and no call back to update me status. Advisor did not care to call me and notify that do not make a trip. I was pissed off. I told him my time is very important to me, please give me accurate pick up and he could not give me that. I felt their entire service team is "don't want to work". Customer is not a priority to them and it was clearly visible. Next day I received a call that car is ready and when I went to pickup I was asked do you want it washed? That was part of repair I requested, I was tired of them so I just simply denied and paid $600+ dollars in repair and left. I will never go back and will never buy car from them. Very very bad experience in my life.
Worst of all, courtesy check papers said they checked car's tire air pressure and it is 33 in all 4 wheels. I turn on car and noticed air pressure is 37 in all tires. I filled air 2 days before I dropped in for repair and I did fill little over so I knew that was flat lie. "Work Ethics" is at bottom and lot of integrity issue. I can not trust them anymore. Would not recommend anyone to buy and service car at this location.
They are overpriced changing alternator - Santhosh
They charged 1035$ for changing new alternator. I checked so many Honda dealers and they all charging only 500 to 700$ only. I don’t prefer this location.
Their service department is all about money grab tactics. - Daniepwils
My service rep was Otis. They tried to charge me additional money (a money grab) to have my four rims repaired even though I had a warranty specifically for the rims that another dealership would fully honor at no additional cost to myself. So I get to spend half my day going back to pick up my car to then take it to another dealership.
Go to Big Star Honda for more honorable techs and a much more pleasant experience.
Poor Customer Service and Decietful Practices - Claude L Mabry
I have attempted to contact this dealership over 3 times this week to confirm availability of a vehicle and even scheduled a test drive through chat. No one has responded or reached out to me to confirm that the vehicle is available, but they are scheduling test drives? I see they do not mind wasting the time and misleading potential customers.
Russell & Smith Honda
Honda of Lake Jackson
Honda Sales Consultant
General Sales Manager