Service is always topnotch! - Aedorsey
Always pleased with my service at West Infiniti Infiniti. Jerry Singh always goes above and beyond to make sure my car repair/service needs are met.
Only great things to say! - LeslieA
I can’t begin to describe how our experience was at this dealership, but I would like to say I totally recommend this place if you are looking for a car. Their online inventory is true to date and we were able to check out the car we wanted without once being pushed to check other cars, say more expensive, or any other nonsense.
Our sales representative was a very nice understanding man, Shane Gee, and we were very pleased with his expertise and his ability to meet our particular needs, and adapt to what we wanted and making it happen.
What can I say, the are great, and they have really good prices as well compared to other dealerships in and around the Houston area.
Totally recommend this dealership and if you want truly exceptional service, ask for Shane Gee.
The best car buying experience - Jaja
The best car buying experience I have had in over 70 years. Treated with the other most respected and the salesman were totally honest. They gain my trust almost immediately.
BEWARE!!! - ddeams01
Southwest Infiniti Finance Department operates with a "slamming" mentality and will place several unwanted, unsigned third-party options on your finance contract. They will insist that it's part of your sales price and there is nothing you can do about taking the items off. However, keep in mind, these are "options" and if it's part of your sales price, you shouldn't see an additional cost on the contract you are signing. If you confront them about their practices, their Director Mark Wedgeworth will respond with hostility.
I reached out to the third party (Data Dots) they fraudulently signed me up for, and a falsified document was on file at their office. I'll advise anyone to shop elsewhere, but if you have no other choice, be smart and review everything!