Service department is the BEST! - PK
Service department is the BEST! They treat you like you are their only customer! Josh Jacobs will the reason I will buy another Infiniti when I need a new car! Bob greets you like an old friend when you pull up to the Service Department!
Great transaction. - RH
Will Bonilla and Patrick Arnold are great gentlemen to deal with. Both are very customer oriented. I do recommend Sewell Infiniti of North Houston without hesitation. Will do business again.
Personalized customer service - DMC2017
Elizabeth Ayala was extremely pleasant and informative. David Bukrinsky has consistently displayed the highest level of professionalism and continues to work for the customer. We were quite pleased with the experience.
Worst experience I ever had - Mitch clausen
The sales manager told me " what is with in tolerance, I don't even know what that means " he is an incompetent kid with an attitude.
I bought my car, great experience.
Then the nightmare started they got me.
First they scratched my car all over detailing it.
Buffed it out 3 times, still looks bad. I was told they can't buff it much more the paint is getting thin they don't know what else they can do.... O yeah and if you by a black car you are supposed to expect a bad paint job because it's black....
Second my steering is off, the sales manager told me it is with in tolerance and that's it..
Third my auto off feature where the car saves co2 at a stop does not work 98% of the time.
I will trade this car in asap and never go back to southwest Infiniti again, I suggest you never go there to start with.