Please don't leave anything of value in your car! - Daniel77584
I have been a customer for 5+ years. This week I took my car for maintenance service. I left an unopened pack of cigarettes on the driver's door pocket and it just disappeared. No need to say that it is not the value of the cigarettes, but the lack of lose of trust. When I got home and noticed the problem, called my service assistant right away. He denied any wrongdoing and "apologized" for my "perception" of the problem. He said that there is nothing they could do about it. So I asked for his supervisor. He said that the supervisor would call me in a few minutes. She didn't. So I called again. She said that that was not possible, but offered me $20 as a courtesy compensation. I nicely explained her that is was not about the money. I wanted an answer and expect, at least, her to go around and investigate what might had happened. She said that she would do that and would call me by the end of the day. She never did. They didn't care, obviously. My last time at this dealership. Just be careful.