bought again from Team Ford - Kslats1959
I called 5 ford dealers and went to 2 dealerships trying to buy a F 150 for an advertised price. Team Ford did not advertise anything different than the Ford.com site, they gave me the truck I wanted with a price and experience I was looking for ... 5 years later I chose to buy from Team Ford again. The owners do a great job keeping a great staff. Thank you Tim Wood for taking care of us.
My Opinion & experience with Gabriel Ford - Darrell
We purchased our Kia from Gabriel Ford about four or five years ago and have had it serviced there every since and have had a good experience with their service department since and will continue to have it serviced there
2018 F1 50 ford wrench - Rickey12
It was a pleasant experience with no pressure from the salesman. I went online and found the truck the online salesman was very helpful. Ashley Aaron and Alex were very professional and dealing with me and answering all my questions. And I got a great deal!
Service Dept:Unorganized, Slow, Lack Communication - SportDriver
Long story short, they didn't communicate to me what was going on while they had my car. The only time I learned anything was to call myself or stop by. My car was there for a week and still not sure what all was completed as I just told them I couldn't wait any longer... I need to be able to commute. And they only allow you a rental for 1 or 2 days covered though they will string you along holding your car hostage for countless days. I still haven't gotten the completed ticket with tech notes. I am going up there tomorrow to talk to a manager. This is ridiculous!! I got my car a week ago with promises of a completed ticket for my records. And they clearly DID NOT address one of my concerns stating the technician didn't have time to drive the car. WHAT!! A whole week and the tech hasn't driven it to diagnose a problem that can only be seen by driving it. Sad. Tired of typical but there is more.
Friendly environment - Brett
I ABSOLUTELY love my 2015 Ford Fusion. I enjoyed all the smiling faces and all the service I received while I was there I would recommend my friends and family to this establishment anytime.
Purchased a 2012 Shelby GT500. Paid full sticker price. ... - MisterTim
Purchased a 2012 Shelby GT500. Paid full sticker price. Upon delivery, vehicle had a nick in the console and discoloration in the bezel around the navigation screen. Ford denied warranty service to correct these problems. Dealer failed to convince Ford that the problems were due to manufacturing defects.
In contrast, my other new car experiences were significantly better: 2001 Acura MDX (purchased from Sterling McCall), 1999 Mercedes Benz E320 (purchased from Star Motors), and 2011 BMW 328 (purchased from Momentive). Both Sterling McCall and Star Motors corrected manufacturing defects withough argument and without cost to me.
For the time being, I do not plan to return to Tommie Vaughn, and am not likely to make another Ford purchase.