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Used Car Purchase - Chris S.
Shopped for a pre-owned Volvo V60 wagon on line for my wife and found just the car I was looking for at Volvo Cars West Houston. Made arrangements to see and drive the car with Brenden Holmes for 8:00 am., agreed to purchase at 9:00, and drove it home two hours later. Brendan was very courteous, knowledgeable, pleasant and professional, as were all the people in the place. Financing was arranged easily at an 1% or more below my usual source. The car was immaculate and came with two more years of factory warranty at a very reasonable price. I have nothing but high praise for Volvo Cars West Houston, and my wife is delighted to have the wagon.
Emily was knowledgeable and helpful - Gary Whittington
Emily Baker was patient in showing us features of the s90 Inscription we purchased and very easy to work with. Not pushy. She was responsive to our many questions. She was also prompt in replying to the questions.
Succeeded when others failed. - Encore
My sales person was James Jackson whom I refer to as the "magic man" because he was able to get me into the vehicle I wanted when other dealerships could not. He worked hard on my behalf and even offered to pick me up from the airport because I was coming in from out of town. Both the online and in person experiences were very positive and I am a happy customer.
Great service aiding my purchase - Tennisgirl
Chris Trapani at DeMontrond Volvo was very helpful. He took extensive time to educate me regarding the various models, demonstrated great patience while I test drove several times, spent lots of time showing how to use all the features after our purchase, and is always readily available to answer further questions. I highly recommend Chris and DeMontrond Volvo.
Great customer care after car was purchased - Happy Customer
We purchased a pre-owned vehicle for a great price. We needed the title, because we were registering the car out of state. We overlooked it at the time of purchase, but went back a few days later after our check had cleared and Ms. Escobar got us fixed right up with all the paperwork we would need to get it registered. Overall a very pleasant experience.