Honest and Effecient - DsrtRat08
My wife and I arrived at 8:30 for an appointment set up by Mariana. We were immediately greeted by Daniel who took us straight to the new Jeep we were interested in. We had a car we were looking to trade out of and still did not have financing secured for the new Jeep. When talking price and trade numbers I was given straight answers to every question. The price was fair, the trade was fair and I didn't have to go back and forth about dealer add on fees. When Daniel was presenting the numbers I was not given a "Four Square" to look at, and we went down the page line by line. Their financing offer was fair but halfway through the discussion the pre approval from my bank came in which they gladly took care of.
Financing was just as efficient. I politely declined most of the addons except gap coverage. Amy was extremely polite and professional and explained everything we were signing. No high pressure sales and no last minute changes to interest rate.
I half expected the usual all day horrible dealer experience. However I couldn't be more wrong. From the time we drove on the lot to taking our new Jeep home was just over 2 hours. During that two hours I had nothing but friendly, professional, and honest interactions. Would not hesitate to buy from again.
Top Reviewed Specialists At This Dealership
Jeep JK repair - bfr
When my Jeep was picked up after getting a new driveline it was making noise. Before leaving dealership the Jeep was returned to service where upon inspection it was found to have loose bolts that were supposed to hold the driveline in place. Repairs were done quickly but did result in the car being at dealership overnite. Evidently the tech doing the work did not test drive the car after he did the repair.
Internet Sales Associate
Great Service - Jeepers57
Great customer service! Kudos to Theresa Scheri !! She is very pleasant, friendly and kept me informed. When I got into my Jeep to leave she stepped outside with a smile and waved good-bye. She went the extra mile. Made my day. Thanks Theresa!
The most happiest customer!!!💯 ask for KIM!!! - missy0722
Such an amazing day!!! First off I did not walk in to this dealership in mind with leaving with a car but it happened to me my story I believe is an awesome one I originally spoke to my sales rep by the name of Kim who I initially over Looked In the beginning of my search To be honest . but she was consistent in reaching So I decided to Go see about her . WHEN I TELL U WHAT IS FOR YOU SHA’ll be yours it’s no mistake I have not so good credit 😏 I only went looking so when I was financially ready I’d kno what to expect this idea went very differently from what I had in mind with Kim’s help & the other team members like the financial manager made my thoughts into my reality I was able to leave the dealership with %0 no money down in my 2018 Jeep I’m sooooo blessed & happy now I don’t have to take the bus anymore yayyyy!!! Thanks to my sales rep KIM!!! I can’t tell how good this feels 🙏🏾
Personal Sales Consultant
Great Job - Js20981
My Service advisor James did an excellent job keeping me updated on the progress of my truck. I appreciate his attentiveness and professionalism. I would recommend.
Outstanding experience - TJhorns
Andrew Chan and the people at Desert 215 are fantastic. Bought a 2019 Ram Laramie, smoothest experience I’ve ever had. Wonderful experience, will be back again! -TJ
worse service ever - pahrumpian
The service department is the worst I've ever seen or heard about the co-owners grandson is head of service department and is arrogant and argumentative I've had property stolen from my vehicle degreaser used on the front of my vehicle when washed and when I said something about not putting it on my vehicle I was told that he the service manager the grandson had been doing it since he was 12years old that doesn't make it right
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