Harry is the BEST! - AudiDude
Harry is very informative and is very knowledgeable about my Audi. I like the fact that he keeps me updated and get my car out on a timely matter. I always have the BEST customer service here is because of Harry. Thank you so much for always taking care of me.
Top Reviewed Specialists At This Dealership
Audi Brand Specialist
Audi Brand Specialist
repair to my old A4 - Lori_anne
Anthony Perez was my service employee and helped me sort out the business of caring for an 11 yr old Audi A4. I was able to do the repairs I chose and left that I was able to rely on the advisor for helping me decide. Even though abut a month later, I bought another Audi, I am keeping my 2007 A4 and hopefully will keep her running with the service department at Walter's Audi.
Audi Sport Specialist
Quick, easy, and no hassle - Recheverria
Jhovan was great and very friendly. I came to the dealership knowing what car I wanted and Jhovan helped and didn't push to look at any other cars. He tried saving me money by looking at a used car of the same model I was looking for, but I was pretty set at getting a new car, but highly appreciate trying to save me money anyway possible.
Great buying experience! - Bosox322001
Mike Burns made the purchase of our new 2018 A5 cabriolet absolutely effortless! He did a terrific job explaining everything and really streamlined all the paperwork for us. Thanks Mike!
Internet Sales Manager / Audi Brand Specialist
Great Service | Great People - Linnette
Great Dealership to work with! Great Service and always Great People! Always feel confident that the work done to my car is right and what I need and no more.
Recall of Airbag replacement & suspension work - lmam
All work was done satisfactorily. Suspension work eliminated the noise I was experiencing but the price was extremely high due to the original design by Audi.
Outstanding parts dept, service dept, and sales dept! - Dave Clanton
My wife and I were impressed time and time again by Santa Monica Audi, most recently by Tammy in the parts dept when she helped us order roof carrier bars and cargo carrier for our Q5. We were previously impressed by the service dept and our 10K service and before that we were impressed by the sales dept when we purchased our Q5 last year.
Internet Sales Manager
Top Buying Experience Ever - Red G
The entire staff was extremely helpful and made great efforts to ensure gag my experience was top of the line. Everyone represented Audi well and made sure to enhance the feeling and luxury of not only the vehicle, but the brand. Everything from the presentation to my treatment was in a grand scale. I had filled out a credit application early in the morning before the shop was even opened and within minutes Johnny Azoulay, the sales manger, and Brian Sarabia contacted me. The entire staff knew I was on limited time and did everything possible to expedite my purchase and trade in; by the time I got to the dealership, everything was prepared. Jeremy Bullock was in front of the dealership waiting for me to greet me, which was a nice surprise. Everyone treated me with open arms and communicated every detail. They met every expectation and went above and beyond, in my opinion. Pablo was very helpful and ensured I understood everything about my contract. Throughout my visit, every person that was working with me ensured I was confortable and checked if I needed anything whatsoever. They were cognizant of my time restraint so made sure to update me on where everythig was during the process. I was able to purchase the car I wanted within an hour on a really busy day. I would return for another future purchase hair because of these guys!!!
Low pressure and Ease - Jacque M
DCH Audi of Oxnard was a great place to buy a car. We bought a used car for my son and it was a pleasant experience. It was low pressure and completed with ease. Larry was friendly and honest. Try them out!
Service - Maryricehopkins
We worked with Brian to purchase our car and have been very pleased with our Q5. Short after we purchased the car, it was stolen and they were very quick to help us re-key the car. Now. I am back for the one year service and once again happy with how efficient things went. Thank you!
Audi Fleet Manager
Excellent Customer Service - C. Hughes
Rafael has never failed to impress me with my requests. He has always gone above and beyond and he is the reason I'm still in business with Audi of Calabasas. Everyone has always been very helpful and friendly but Rafael is the person I go to the most and I appreciate all his hard work for his customers. Way to go, Rafael and all the staff at Audi of Calabasas!
Good experience - noahmalm
I had a good interaction with Audi of Downtown LA. Even though I didn't wind up purchasing a car, Kit Chieng (firstname.lastname@example.org) was prompt, responsive, and helpful.
Excellent first service - Eddie47
This was my first service for my 2018 Q5, and it was not only free, but also
very quick and the car was ready at the promised time , less than 4 hours later
Very responsive. - RHG
I managed to negotiate all parts of my purchase through email, getting responses within just minutes. When I showed up in Pasadena, the car was waiting for me, with only a few signatures needed to finalize the purchase. I've never had such an easy time purchasing a car.
Great Experience - Fratten
Great experience purchasing a car. Chris was helpful, knowledgeable and made the entire process enjoyable. We were quickly able to find the right car for us.
Purchased An Audi Q3 - Bebelle7
My wife and I had been looking for a new Audi we shopped around I got a call from Shane at Penske Audi West Covina he had the Audi we were looking for at a great price you know what they say Happy Wife Happy Life Thanks Shane.
Mission Viejo Internet Sales - rulee
I dealt with one sales person from the start; not multiple people contacting from the same dealership. He put forth a sincere effort to find a car I wanted and did so in less than a week.
Scam artists - Joe ready
They promise you a great deal but you’ll find out your overcharged. They act friendly but don’t give one xxxx about anything but their commission. Old school dishonest salesman. Promise one interest rate and then at the last minute I asked to double check and found they were charging more. High pressure sales tactics. Stay away!
Service is awful here. - Paul S
Service is awful here. They damaged my car and deny it. I've tried calling management for 2-3 weeks with no luck. DON"T GO HERE FOR SERVICE. There are few other Audi Dealership in Orange County area. They offer way better customer service than this dealership.
Q7 purchase - mising1
Mustafa was a pleasure to work with as well as his manager Greg.
They were professional throughout the transaction. He followed up with me even after car was purchsed.