Easy and friendly - Tom G
Great and easy experience. Sales people were very knowledgeable about the vehicle (Mitchell and Po) and sales pressure was very minimal from management (Travis). F&I manager (Justin) was very accommodating as well.
Great experience - Cargirl,2spt
Issy, the service rep., was very professional, friendly, informative, and accommodating. I took my car in for it’s regular scheduled check up. He told me it would be ready in about an hour and a half, and it was. I have been going there for years, and have never had a bad experience.
Top Reviewed Specialists At This Dealership
Internet Sales Manager
Excellent Service - Mydogg
Since 2013 when I brought my Dodge Charger the service here has been excellent. Thanks ALEX and the Technician Team for fast service on my last Oil Change & Inspection.
Internet Sales Associate
Jeff Peters: Service Manager/Super Hero - ERIKson
I leased a Dodge Challenger one year ago and have been experiencing an ongoing issue with the Drivers Seat. Jeff Peters saved the day with his “Thinking Outside the Box” mindset and genuine desire to end problematic situations amicably.
Thank you Jeff,
2018 Challenger RT “Max Start to Finish” - Ryzrt18
I came in for a test drive and ran into Max in the late evening hours. He searched the lot for exactly what I was looking for. Solid patience and professionalism. Started the deal and sealed it!! From the beginning to the end. Due to his prowess and attention to detail. I’m a proud owner and would refer Crown!! Also a very big thank you to Ira and Alex. Solid work gentlemen!!!
Professional - Dana Cannon
Great experience. Scott Robinson employees are kind and friendly. This is my second Jeep, and both visits and purchases were smooth and easy. Yusef is a wonderful salesman, He is very knowledgeable., patient and easy to talk to. In finance, Steve was great! He explained each form we had to sign, very professional, and easy to talk to. I love my experience with Scott Robinson.
No Lies, Grest Bottom Price - vdrdad
Great Honest Service. No lies and bottom price immediately. Great Value on my trade in. Small shop feel with Big Djop deal. Small team with great attention.
Best experience yet - Devio55
Great experience. The best I’ve been to yet highly recommended dealership. Wouldn’t go anywhere else. They were honest and very professional. Great team
Satisfaction guaranteed! - Wino
Walked into the dealership and I was greeted by Jose. He showed me the cars I was interested in and gave me the full description of each vehicle that I test drove. He worked with me through the buying process and I was able to achieve a very satisfying purchase, much different than my past experiences. I can honestly say this is the best buying experience I have ever had! P.S. the finance manager was also easy to work with!
Internet Sales Manager
We love our Jeep - pleasedaspunch
We had a great experience at Lake Elsinore CDJR. Alex was a wonderful, no pressure sales agent. The whole process was the most relaxed we have ever experienced, and we love our new Jeep.
Compliments to this Dealership - Corinne
This is without question, thee best service I've ever experienced at a car dealer the entire 64 years of my life upon this planet! No, I'm not a relative of anyone that works there! Just a completely satisfied customer! May I say "kudos" to Mr. Larry Green with my hat off to Mr. Ed Reynolds, Fleet Manager/Sales. "God Bless and thank you!"
Years later, they still take care of me. - yepthisisstillme
The Kia Soul I bought here is the best car I've ever owned, and I got a fantastic deal. But I never got my second key. They said they had it, but I never went to get it. Until I needed it. Two years later, I go in, $200 key. I think, oh wow, I really screwed up, but they took care of me! I'm getting my service here, now, too, since I found out their prices are way lower than I expected for dealer service. Love my Kia.
Beyond Expsctations - BHill Man
Harold Johnson was the awesome salesman to make this purchase happen. Went ONLY to price out a jeep and walked out with my first one. The entire Sierra Team was awesome and such a pleasure of an experience.
Really nice guys, two thumbs up! - Vanesa10
An overall great experiance, with a really good atmosphere, and everyone is really nice you can tell they want to help you get to what you want.
Excellent service is their standard - ronlais
My 1994 Chrysler Town & Country has been maintained by Moss Bros. since it was new. Thanks to their good care, my van runs beautifully! Of course, I will continue to take it there for future service. I want to especially thank three service department employees for their attention to my antique van: Steve, supervisor, Wendell, assistant manager, and Austin, manager.
Maintenance - Mana0615
I don't take my car anywhere else. I get great service everyone. They keep me informed of what is going on with my car throughout the service.
Alex Lee was great. - ariascompass
Alex Lee helped me with the purchase of my brand new Jeep Compass. He help me with all my new features! Alex is THE MAN! Dennis the manager was great fitting the numbers into my budget
Just purchased my 8th car from Moss Bros - Long time Moss customer
I have been buying all my Dodge cars from Moss- Moreno Valley. They always make it an easy, fast experience and I am always treated fairly. They have a great inventory, but if they don't have what I want, they find it for me! I highly recommend them.
BEST HAPPY BIRTHDAY GIFT FOR WIFE !!!! - joser23
I just purchased a charger for my wife and the service was EXCELENT we got there close to closing time on Sunday night. I appreciate the whole team for being patient with me and my family. I went in not thinking about purchasing a charger but there were a big selection of cars . My wife and I are very happy and satisfied with my 2018 DODGE CHARGER SCAT PACK 392
Sal Sebastiano was excellent in showing us the write car for us. The finance dept., Mehdi was also efficient and helpful. I want to thank the whole team that was there that night, I didn't remember their names but very , very friendly.They’re extremely professional, but they’re all like family. I would definitely recommend to anyone looking for a car.
Experience - Robyn Michalovic
David was very friendly and thirow, the Jeep had some problems and the dealership took care of the vehicle so the vehicle is now running great! Thank you for all your help.
Excellent service - Sironirdz
They are quick and accurate in their service. My car feels good and I'm very happy. They also advise me on parts that my car needs before working on it.
Service department - Marie
This was the worst automotive service experience I ever had. I made an apt for a recall on my 2014 Jeep Patriot and to service an engine light that was diagnosed as an evap leak. I dropped my car off at 8am, did not receive any calls or updates throughout the entire day and finally called at 4pm. I received a call back at 4:40pm stating they could not locate the leak and had not started working on the recall. Almost 9 hours went by before I was given any updates. Kevin (service rep) said they would need to keep the vehicle another day to hopefully complete the work. I said I would need to reschedule as I needed my car for work the next day and would have to make an apt on a Saturday. Kevin said when I arrived to pick up my vehicle, he would look at the tech's upcoming schedules so we could schedule the next apt on a Saturday. When I arrived, I was told Kevin was gone for the day and would have to call back to make an apt. The service dept had 9 hours to locate an evap leak and check for a seatbelt recall, neither of these were completed. The lack of communication, poor customer service and no consideration of their consumers time are reasons I will never be taking my vehicle to the Simi Valley location again. The next day, I contacted West Valley Chrysler Jeep and spoke to a friendly service rep who confirmed they had the recall parts needed and guaranteed they had a tech to prioritize servicing my vehicle the day of my apt.
work well done. - uss consteliation cva
I was happy with the work done at the dealership and I was able to pick up the car that same day, overall the service was done professionally I have had all vehicles servers with Moss's bros several years.
Incompetent managers. - Matt
They have people who call them sales people and managers who are not trained and not familiar and aware of what do called their own polices
Auesome car purchase experience - lee
Visit was to test drive and purchase a Jeep Latitude. The experience from the test drive to the actual purchase was the smoothest car purchase I have ever experienced in my 50 plus years of buying cars. From sales to the Parts Department (to order additional options) , and Finance Dept, everyone was friendly, courteous and extremely knowledgeable. We would encourage everyone to take the time and visit Courtesy for your next car or truck purchase.
NOT HELPFUL AT ALL!!! - Champion service dept sucks
Seems like the xxxxx there don’t like their job of are just there to fill hours. They weren’t helpful at all. Felt like they were just counting the time down to clocking out instead of trying to help. It was barely 3:45 pm on a Monday.
Professional - Charley123
Went in for an oil change dropped car off 7:45. Picked it up at lunch. Very professional. “Can Do” attitude.always! Thank you ! So much Marvin for always having a good attitude.
Great Internet Sales Team - Jeffrey Hall
I gave Dependable Dodge a 5 star rating for their great response for Internet pricing, unlike other dealers that only use the request for quote to call you and try to get you into their office before showing you their lowest price. Kudos to Pete Nicholls and the team at Dependable Dodge.
They sold me a defective truck!!!! - elmer
I bought a brand new defective truck from Rydell RAM. It had numerous defects. The dealership was made aware from the beginning. They continually ignored me and did nothing to help me.
Once you buy from them and submit the corporate survey, they do not care about you or your vehicle.
I contacted corporate in Michigan and I filed a grievance.
Rydell RAM and its staff are terrible. Their management is just as bad as their sales staff when it comes to post customer service.
Russell Westbrook Chrysler Dodge Jeep Ram
Tuttle-Click Chrysler Jeep Dodge Ram