Great experience from purchase to service! - Momwithlincoln
Galpin treats you with respect and you feel like you are important. Great communication and your car is ready when they tell you it is.
Love our new Flex - Martha Rodriguez
Jorge is the best, and has patience for a customer like me that kept changing my mind on a daily basis... but I'm very happy with the outcome of new car.. Thank you Jorge!!
Easiest, fastest and most enjoyable car experience ever! - Tim is awesome!!
Tim took as much time as I wanted during my test drive. He did not pressure me. At time of decision to lease, it was the easiest and most efficient transaction ever. Tim even brought documents to my home. I love my new Lincoln continental. I named him "Matt ". Please take care of Tim, as he has taken very good care of me. I will continue to tell my story and look forward to my first free car wash and coming back in to Tuttle click Lincoln.
South Bay Ford Review - 'Mustangs Today'
“Five Stars” says it all! From the first time I visited South Bay Ford to the day I drove off in a new 2017 Mustang, my experiences at this dealership have been fantastic. Looking at the inventory online and then visiting the dealership to actually see the cars, allowed me to compare the different trim levels and to meet the very nice and knowledgeable staff who work there. Mr. Patrick Purcell, a Fleet Manager, was the one who assisted and guided me with the search for my Mustang. He is simply the best when it comes to making sure that the customer finds the right car with the proper equipment. Naturally, South Bay's inventory and sales prices fit nicely into my car search, so I was able to choose a car directly from the lot. After a test drive, it was 'Game Over' - I was Sold! The car was everything my old Mustang was, but only newer & better. The 2017 is not my first Mustang and, for sure, it will not be my last... I can say this because, I got a great lease on a great car (and you should too!). The people at a dealership really do make a difference, and I trust that you will find South Bay Ford to be one satisfying experience.
Alvarez Jaguar - The BEST!!! - Daniel Lane
My entire experience from dealing with the Sales Department and then the Service Department has been extremely satisfying. For their customer care, knowledge and expertise, I recommend this dealership highly!!!!
Informative, low pressure, professional, courteous! - Happycustomer
I made what I thought was a low offer. Fairvew took it and most importantly honored it. I would highly recommend this dealership to anyone! We will buy my wife's next car here!
we went to buy a new car - mark jamroz
My girlfriend needed a commuter car for her job. We saw an ad for a new Ford Focus on the billboard right outside the dealership for $11,700. We went inside and told them we would like to see the car. Everyone we talked to from the salesman to the floor manager and the general manager acted like they had no idea what we were talking about but they would try to find the car in the ad. After two absolutely frustrating hours of getting the run around, we finally walked out. They never found the car or offered us anything comparable. It was a complete waste of our time. We next went to Chino Hills Ford where we were treated with respect and given a good deal on a new Ford Focus.
Great Service and Staff - JudyMac
The wonderful service department at Vista Ford Woodland Hills is why my vehicles last for so many miles - over almost 220,000 miles on my 2007 Edge before I decided to trade her in on a newer model last year. And why I continue to return to this wonderful dealership (4 vehicles so far).
2017 Ford Escape Purchase - Palos Verdes Car Buyer
My experience with Caruso Ford staff members Manny Lopez and Susan Henderson was excellent in my purchase of a new 2017 Ford Escape Titanium with 2.0L engine and 301A Equipment option. Manny and Susan handle the internet sales and also the Costco membership car purchase service. Over a two month period of time, they answered all my questions patiently and quickly. The went the extra mile to find the exact car I was looking for. It was the best car buying experience that I ever have had. They were excellent, and I highly recommend working with them and Caruso Ford in the future.
Sunland Ford Experience - Eric760
Had a fantastic experience at Sunland Ford. Andrew and his sales manager did a fantastic job putting the deal together. It was so good I turned around form heading to another dealer to drive back home and purchase my car there.
Fabulous service---as always! - Joanie16
Easy to make an appt, check in, get a rental car and be on my way. Appreciate the staff in service so much! Outside staff also watchful that I didn't wait too long and tall black service man (didn't get his name but he is always there) ended up driving me to rental car personally so I wouldn't have to wait any longer. Such a gracious man. Mario always a pleasure to see.
Fraudulent CPO Rating - Mag06Num
Stay away! Even if they have what you are looking for at a competitive price it's not worth the hassle of dealing with these nitwits. Absolutely zero customer service skills. GM actually told me "I don't know what to tell you if you honestly believe ALL of our CPO (Certified Per-Owned vehicles pass Ford's 172 point inspection". Really?? Isn't that what I'm paying for? Total crooks!! ENTER AT YOUR OWN RISK!!
total ripoff pricing - dcabajia
Went in last weekend to have a Ford Escape key programmed. Was told, and I quote, 'it will either cost zero or about $45 depending on if I can use the machine. If I can use the machine it won't cost anything'. I didn't have time to do it that day because there was a wait so I went back today. This time when I hand the SAME service adviser (Charlie Garcia) my key and ask to have it done he give me an estimate of $130. I complained and he said he would 'try and do something on the price for me'. I let them do the work because I had wasted enough time already trying to get this done. When he the work was done about an hour later he said he knocked the price down to $110. Thanks a lot, for only ripping me off for $65 instead of the $85 you had planned to. ($130 - $45). I will never go here again and would recommend you have the same aversion to the place.
Where's the service? - Jason Joiner
Not a single salesperson offered assistance after walking around the lot in 90 degree heat with my father, who has Parkinson and a knee replacement...
We appreciate all the hard work from the sales and... - gabecarol
We appreciate all the hard work from the sales and financing departments. Their experience and advice played a vital role in our decision to buy the fifth vehicle from them. They were helpful in our purchase and we highly reccommend the dealership.
Had my vehicle towed to this place, called the next... - highly dissappointed
Had my vehicle towed to this place, called the next morning spoke w/ Art, let him know what was going on w/ my car. He later called back w/ an estimate & recommendations. I picked up my car that afternoon to find later that the car had some of the same problems as when the cat came in. He told me that I could bring it back the next day & it would be checked out at no cost to me but when I drove 40 miles each way to have my car checked out, I was told "by the way, this will cost you $105" . What happened to good ole honesty? After speaking w/ the manager who said it would cost me a diagnostic fee of $105. Why pay an additional diagnostic fee when the work that was done did not repair the vehicle. A diagnostic should have been done at the time the vehicle was brought in. I'd rather drive twice as far to have my vehicle repaired than deal w/ dishonest folks at this dealership.