Outstanding service!!! - ILIANA082003
Outstanding service! My Service Advisor, Danielle is very professional, funny, and caring. Definitely one of the best Advisors I’ve ever had. Please ask for her when attending Star Ford Lincoln!!!
Eric Felder was awesome. - 3232323
I have gone to Galpin for years. Every time I ask for Eric Felder. I had the pleasure of having Eric Felder again for my mother in laws new lincoln. I cannot recommend this man enough! He’s amazing. He’s kind, patient, knowledgeable and hilarious. Never has a bad day and always has a smile on his face. His positive energy is so contagious. We all know buying a car can be tedious and draining. With Eric, I actually look forward to it. He understands my budget needs and makes sure I get them. He gets the job done for his clients. If there is a car I’m searching for, even if it’s not A Lincoln, its on his radar and he’s on alert. He’ll find it. He makes the car buying experience comfortable and actually quite enjoyable. If you go to Galpin, as for Eric Felder. The guy with amazing suits and may matchin bow ties.
Very professional - ct
Everything was done in a professional manner. The salesman was very knowledgeable and I felt no pressure to make any decisions. I am truly enjoying my new Lincoln MKC and look forward to driving it each day.
Excellent Sales Team - David
We love the 2018 Mustang we purchased last week on black Friday. We paid exactly what the newspaper ad promised. Jorge provide an excellent sales experience.
It doen't get better! - Mustang
You can purchase an automobile anywhere, but the quality of the service is the most important aspect of the relationship with a car dealership. For 25 years I have dealt with Vista,, and they understand the importance of client service.
Great Value and Customer Experience - Johnc05
Sam was great to work with, knowledgeable with no pressure. He worked with me on my timeline and made sure the entire transaction went smoothly! Great personnel across the dealership!
Diesel shop - Wbenvenuto
John is honest, smart, knowledgeable and friendly. John runs an organized shop. I had an appointment that was kept. The truck was ready when it was suppose to be
Satisfied - chuck789
Was very satisfied with my past visit as they all have been very good. Everyone is friendly and willing to help.Thank you all very much.
recall notice repair - jim99
i was unable to make my 1st appointment due to personal reasons. I called the dealer and was promptly setup for a 2nd appointment. upon arriving I spoke to the rep, at the check in location.
his name was Larry, I explained that the recall said it would take approx. 1/2 a day for repair.
Larry worked his magic and I was back on the road within 2 hours. Thank you Larry.
Easies car buying experinence ever! - denlito
My sales rep, Aaron Weeks was amazing. He is so knowledgeable regarding the Ford products. His patience really helped with the process too. There was never any pressure from him. He helped me to narrow down my choices and presented valuable information to help make a decision on which car made the most sense for me. Aaron was very helpful too in the process regarding the lease. He explained all the features of my Escape which enabled me to quickly learn the car's functions. Overall, all salesman should be like him. Santa Monica Ford is very fortunate to have someone of his caliber at the dealership!
Worst liars, run run run!! - paulbestapts
Worst dealer, run for your life!! Whatever sleazy, phony ad, bait and switch practices you've ever feared from a dealer, this is the place! Not only did James Gibson lie about "I'm actually a manager, but since everyone is busy, I'll help you out", as soon as I walked up, but they had the car I wanted, but then claimed that the advertised price had left out $2k of dealer add ons that were already on the car and I couldn't buy it without them. I asked for a manager because the salesperson who took us on the test drive was completely useless and just a straight liar, not to mention he claimed to be a sales manager but was not. Nobody has any decency at this store and your money is better spent somewhere else!
Advantage Ford went beyond my expectation - Cargirl.43
The salesperson at Advantage Ford. Damariz Ortiz was very knowledgeable and very friendly very patient and she worked very hard putting me in my new car that I liked. I tip my hat off to the sales manager there Rick Cavani. He worked numbers and got me in the car that I wanted. What a great team over there at Advantage Ford I would recommend all my family and friends to Advantage Ford the staff there are very courteous and very knowledgeable and patient.
Thanks Advantage ford
A Waste of Time - Ruserious
My wife and I tried to buy a truck and a guy named Simon showed me several cars in about 5 minutes. Then he said, "I need to take care of another customer," and never came back! We waited about 20 minutes and left. This place is real special!
We appreciate all the hard work from the sales and... - gabecarol
We appreciate all the hard work from the sales and financing departments. Their experience and advice played a vital role in our decision to buy the fifth vehicle from them. They were helpful in our purchase and we highly reccommend the dealership.
Had my vehicle towed to this place, called the next... - highly dissappointed
Had my vehicle towed to this place, called the next morning spoke w/ Art, let him know what was going on w/ my car. He later called back w/ an estimate & recommendations. I picked up my car that afternoon to find later that the car had some of the same problems as when the cat came in. He told me that I could bring it back the next day & it would be checked out at no cost to me but when I drove 40 miles each way to have my car checked out, I was told "by the way, this will cost you $105" . What happened to good ole honesty? After speaking w/ the manager who said it would cost me a diagnostic fee of $105. Why pay an additional diagnostic fee when the work that was done did not repair the vehicle. A diagnostic should have been done at the time the vehicle was brought in. I'd rather drive twice as far to have my vehicle repaired than deal w/ dishonest folks at this dealership.