Easy Oil Change - Service - Yes2018
Easy appointment, service and follow-up. The red carpet treatment is evident at this location. Thank you Sali for making my first Acura service experience a smooth one.
Absolute splendid experience with Ron Comrie! - Nimish
Absolutely splendid experience at this dealership. I was having a hard time deciding upon which car to buy, as it was my first experience with car dealerships in the US. Running into my salesman Ron Comrie proved to be a blessing in disguise. His professional demeanor, understanding nature, and excellent communication skills made me stick to my decision of buying an Acura and I wouldn't have done it any differently, had I another chance
Also, the management and the staff were an absolute delight to deal with. It was an extremely smooth ride from selecting the car to getting it in my hands.
Remember to ask for Mr.Ron Comrie, he will get you a great deal! Thanks again Mr.Comrie!!!
Top Reviewed Specialists At This Dealership
Sales and Leasing Consultant
Exceeded My Expectations For Leasing My Acura RDX - Red RDX
I visited Rick Case Acura because I was looking to lease a 2018 RDX. My salesperson was Kimberly and she exceeded my expectations in her knowledge and willingness to deliver great customer service. She provided a proper presentation that allowed me to understand the vehicle's features. I decided to do the lease and then comes the hard part for me and that is the negotiation. Kimberly and the Sales Manager were great to work with and assisted me in getting a good deal.
I picked up my RDX the next day and the process was smooth. I was introduced to my service contact person, the service manager, and the cashier.
I could not have been more pleased with the entire process
Friendly but incompetent - Pierre
Not only was my problem not fixed (and paid for in full) but the car was in worse shape after it left the garage. They created a drain on my battery. They claimed that the problem was the battery. I purchased a new Acura battery from them and a week later the new battery was dead again. They do not answer phone calls. Ten days with the new battery, the car cannot be boosted. I am still trying to get their attention with no success.
I have purchased all 4 of my Acura's from James. The... - Jcravey
I have purchased all 4 of my Acura's from James. The level of customer service cannot be match anywhere. This dealer is top notch and is highly recommended by me.