Awesome experience! - Audi1727
From start to finish this was a smooth process and everyone was so helpful, especially Kristin and James! I would highly recommend and intend on purchasing from here in the future.
Top Reviewed Specialists At This Dealership
Audi Brand Specialist
Great experience buying my Porsche Macan - Tmoe752008
My experience with The Collection was amazing but my Transaction was completed near closing & I was told if there was anything I noticed that was wrong to make a list & bring it to the attention of Omar. I did on December 17,2017 & it’s March 20, 2018 & I’m still trying to get my front mats & owners manual also the seat anchor cover was missing (1). It’s frustrating to be promised something & not get it
Amazing!!! - James W.
I cannot express how great of an experience I had! Kyle Block and Nick (Finance Manager) were just great! Not only did they take care of me and all of my questions, they did so efficiently and with such kindness. They are great overall people. I literally cannot thank them enough. Will be sending my friends there way!
Audi Brand Specialist
my salesman , Mark Epperson - First audi
I love my new Audi ! Additionally, Mark is was knowledgeable and patient. The perfect combination !! He was available after the sale to address any concerns I had and made the entire experience a pleasure !
Audi Sport Specialist
Blatantly lied about the condition of our vehicle!!! - Courtney Kretly
We purchased a vehicle from Audi North Miami to be delivered to Charleston, SC. We had not seen the vehicle, but relied on our salesperson, Tim Blackmon, to be honest with us. We asked him multiple times if there were any scratches or dings on the BMW we purchased. We have IN WRITING where he denied that there was a single scratch or blemish on the outside of the vehicle, so we purchased it under those pretenses. However, when the hired driver came to pick up the car to deliver to us, he noticed lots of scratches and dings and pointed them out to Tim who agreed and signed off on the paperwork admitting to the scratches (which he never told us about). When I received the vehicle I was horrified! The car was keyed down the ENTIRE passenger side door. There was also two quarter sized dings on the passenger door that are noticeable from far away. There is NO WAY Tim missed these blemishes. He just chose to lie to us about them. I have tried getting him, his manager and the dealership in general to call me back, but no one will answer or return my call.
The one time my husband was able to get Tim on the phone, Tim accused my husband of being dramatic and lying and then hung up on him.
I have also reached out to Bob Kinney from the dealership many times with questions regarding how to get the registration and he ignores my emails, calls and voicemails.
To the dealership: I NEED SOMEONE TO CALL ME IMMEDIATELY
To people thinking of buying a car from Audi North Miami: I would look elsewhere. They care about money only and not customer satisfaction.
This is by far the worst experience I have ever had at a dealership.
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