Buen servicio - Alfredo
Es la primera experiencia en este concesionario y me he sentido bien atendido. El vendedor Antonio corcho me atendió y fue muy respetuoso y profesional. Yo recomiendo a todo el que esté comprando un auto este dealer.
CLEAN, COURTEOUS AND FAST!!! - JosephDe'ApplianceGuy
I'm going to be honest... I hate going to dealerships especially when I know I'm going to be spending a lot of money on a repair. But thanks to Rebecca and Jimmy it made the pain in my pocket not feel so bad. Those two are two outstanding employees and because of them and their great service team I'll be bringing my Hummer back anytime it breaks. They f****** rock!
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nafez fares review - Anwar1234567
Got alot of good help and nice treatment from the guys at cadillac. Nafez fares hooked us up with a good deal. I recommend him to evrybody
Reconocimiento - Irenaldo
Estoy muy contento por el servicio prestado por el vendedor Oscar Leal Ramos exlente atención y reconozco que es de los mejores se lo recomiendo a todas las personas interesadas en compras que visiten este concesionario.
My experience - Botross
Keep up the good work i will definitely go back to this
I was treated very well by all members of the dealership
Disappointed for the first time - dogmama
Your Review: Copy
I have always been treated royally by this dealership and have purchased a number of vehicles there. This time I came in because my steering wheel was making a soft whistling sound. I Googled the symptoms and learned that this is simple--it's possibly the fluid level (that's fine) or perhaps the belt; if neither of those, it's likely the pump. I also wanted my battery checked. Service could not locate the whistling (but it did it on my way home); they installed a new, expensive battery; I was there nearly 4 hours. However, when they did the battery, they failed to change the calendar and clock--my 2012 Terrain showed it to be June 24, 2011! I've been all through the owner manual and can find no place where I could fix this myself. I'm going on vacation and will have to find some time this week to have that situation rectified. This was the first time I was ever disappointed by the service department. I have referred a number of people to Vera in the past and honestly hope this was a one time lapse---that cost me over $300!
Always a smooth process, Great selection. - MichaelM
The team at Williamson has always been great to work with. I am on my sixth new car purchase with them. They have always been helpful, courteous and professional.
Fraudulent Dealer - BUYERS BEWARE!!! - J.m
You know how they say - when it seems to good to be true it usually is. This should be their slogan. Bought a 2015 car with low mileage here. We were hesitant on buying the car but they tried every tactic in the world to sell it to us. When we looked at the car, we noticed scratches and dents and weird marks in the paint. They just dismissed it as "normal wear and tear"... (for a 2015 car??) We should have known right then and there that something wasn't right. They let us wait in a freezing room for over 4 hours (I guess that's one of their Sales tactics so you get hungry and tired and just want to go home) Then they had the nerve to tell us how "SAFE" the car was for our expanding family, showed us a "clean" CarFax report and Edmunds Safety Report, only to come to find out 2 months later after purchasing the vehicle that it had been previously wrecked in an accident and repainted by someone who did a horrible Job. A mechanic at Dodge told us the car was bought by Lehman Buick at an auction from Enterprise rental company, they have their own insurance so they don't have to disclaim any accidents on the Carfax report. That's usually why a lot of dealerships purchase cars from Rental Companies. (If only we would have known this!) If a simple mechanic found out about this within 5 minutes, a dealership certainly would have known about this too before purchasing the car. We bought the car trusting the dealership thinking it was safe for our family, since that's what they kept bringing up as selling point when they well knew that the car had been wrecked previously. This is NOT how you treat customers. They should learn something about honesty and not sell an expectant mother a car that has been previously wrecked without disclosing that fact. Now I will drive around my kids in a car that isn't safe just because they were too greedy and care NOTHING about their customers. This alone should keep you away from this place. I will warn everyone I know about this place and tell them to go somewhere else. I assume all the other positive reviews are fake.
I highly regret purchasing my car from this dealership.... - angel99mm
I highly regret purchasing my car from this dealership. The vehicle I wanted was limited and hard to come by. I wish I had bought a car from out of state and had it shipped to me instead. If I had done more research ahead of time, I would have seen this dealership has an "F" rating with the Better Business Bureau. The following is a very broad overview of my experience.
I purchased my vehicle (a 2009 Pontiac Solstice Coupe GXP) at the end of September 2009. During the course of several visits, we had a lot of conversations about the vehicle and features. I was advised by one of my 2 salesmen that the vehicles price was starting at $10,000 over MSRP because it had an upgraded package that included a paint protectant. He described it as an upgraded clear coat/top coat that would help the paint life. He told me all 3 of the Solstice Coupes they had on the lot had the upgrade, and gave me the impression it was already ON the car.
During the course of negotiations, the price was worked down to only a couple thousand over MSRP. At no time during the conversation was I advised any features were being removed from the car/package.
Several months later I became unhappy with the way the paint was holding up. I contacted the dealership to find out what company did the paint protectant so that I could see if it had a warranty. After several phone calls I received the information that I had factory paint--there was no paint protectant. At that point the salesman and one of the sales managers were telling me there was never any mention of a paint protectant to their knowledge. After several visits and many long, heated discussions, they looked at my car and said it was normal wear and tear so could not be warrantied by Pontiac, either.
I filed a complaint with GM directly. The dealership's story then changed. Now they are saying I would have received a paint protectant if I had paid $10,000 over MSRP, but since I only paid a few thousand over, they had to "remove" features during negotiation. This is different than their first story and this was never discussed during any of my visits prior to purchasing.
Overall, I am very dissatisfied with the way I was treated. When I have been able to speak with someone at the dealership, they are unable to give me any straight answers and usually have to put me on hold for awhile or call me back with their response. I feel their customer service level is way below satisfactory. I am not happy with the end result, I would not recommend this dealership, and I have filed a complaint with the Better Business Bureau.
Sheehan Buick GMC