Amazing experience! - AshleyG
Great experience as always with Willian! He is very knowledgeable and treats you like family. I would recommend him to anyone interested in purchasing/ leasing a vehicle! I left with my dream car today. Thank you Willy!
New ram - Timhertz3
This is the best dealer I’ve ever dealt with the sales staff was very helpful and friendly, they made it happen I was very very happy with them I was upside down a lot and they fixed it thanks , everyone Tim
Top Reviewed Specialists At This Dealership
Would definitely recommend - mmelo1083
Sales rep Bruno was great!! Sales process was smooth and quick.
Would definitely recommend to family and friends.
Will return for next purchase in future.
Bought a new jeep - debbie8455
This was my first time at a jeep dealership. My wonderful experience started when I met Jeremy, my perfect salesman. He was kind and not pushy. He was patient and friendly. Buying a new car is never easy but he helped make the whole transaction very smooth. I would highly recommend him to anyone looking for a car! After we decided on a car and a price, we went to see Rudy, for Financial guidance. He informed us of several additional safety packages. We did buy the extended warranty. He was also patient, kind and very informative. We then went on to see Mark After Dark for final informative options and papers about my jeep. He was very sweet and friendly. My whole experience at your dealership was a very smooth and satisfying transaction. I would highly recommend this dealership, with the employees I listed, to everyone. Thank you for making me so happy!
JEEP 2018 - saivivere
IT'S THE SECOND TIME I SIGN A LEASE AT THIS DEALERSHIP. LUIS GARBISKI ALWAYS GIVE US TIME AND ATTENTION. HE HAS A VERY GOOD ATTITUDE AND KNOWLEDGE.
HE IS THE REASON WHY WE CAME BACK TO THIS DEALERSHIP ALL THE WAY DOWN FROM MIAMI BEACH.
Used Car Manager
New Car Sales Manager
Great - Ceig5
Great service, polite and helpful. If you ever go to this dealer ask for Ivan Guillotti, he is a great guy. He helped me a lot and patiencely
Great buying experience! - Oscar
One of the better buying experiences we’ve had and we’ve had several. The sales team was great! We would recommend this dealership to our family and friends.
Maintenance & Recall Services - payrollcms
I set my appointment with Ted Lazzell in the Service department, as I always do. The scheduled work was performed promptly and well. Ted is always kind to me and thorough with the maintenance to my 2012 Chrysler 300. Massey is the only dealership where I will have work done on my car, and Ted is a major component in that decision. I have had work done at another dealership closer to my home and it did not turn out well at all! Ted always has time to talk to me and go over my concerns. He is very knowledgeable with the repair work and servicing requirements. His calm demeanor and courtesy keep me coming back to him as my car care representative. Brian is my go-to service guy when Ted is not available. Thank you.
David Morais- Assistant Service Manager - dror8888
Hello, my name is Dror and it's a privilege for me to write this review regarding the service i received From David Morais, I needed an Oil change without making an Appointment. David was a professional, kind and respectful that i had to run to a meeting and provided exceptional service quick at this location!
less than 40 min i was out and he deserves the credit !!
The best experience ever buying a car. Amaizing - Cherokee
I have the best experience ever buying a car. I received very useful information about the different options of cars until I could find what was the best option for me with the assistance of the dealer who was very pacient, showed a great deal of knowledge about cars and could identify what was the best fit for what I was looking for which makes everything very nice and easy for me. He provided me with an excellent service so I feel very satisfied with my purchase and the use of my time and money. Also Mr. Todd from the financial Dept did a great job providing me with different financing options and insurance coverage for me.
very unprofessional nasty people - rose chappell
I went up and orderd three keys for my new van at a cost of $ 550 and a fee to program. My old keys do not work now and Matt Kelly manager told me he can not do anything I should of known to order two keys.. They sold me keys and took away keys. This is unfair treatment. I feel they are the dealer and should of informed me the keys would not work I went to dealer because I wanted professional service. This guy Matt Kelly was very rude to me. Kept saying I will talk when your done talking when I was only asking why his service/sales did not tell me this in the first place. He was out of control and kept saying do not raise your voice to me I was very calm he was out of line.. he said I am not giving you a refund on the keys I don't care if they do not work.. His voice was very load like he was trying to iintimidate m. I just got off the line and called my charge card company. I could of disputed the entire $550 but only want what he took away the orginal keys that don't work now. I should of known better someone told me this dealer ripped them off and put a computer in a van
SERVICE HORRIBLE EXPERIENCE - jcat15
A Jeep Owner for more than 2 decades, worth NOTHING! There is something that must be done immediately here ASAP. I took my car to have an oil leak checked, after $650, a repair was done. I did not use my car for a week, and when I started using the airbag light comes up, and the oil leak. Take back to the dealer, they said they will check, Service Director provided a loaner. I called many many times, to find out what happened to my car, because NO ONE provided feedback, IT TOOK THEM 3 WEEKS TO "FIX" (I HOPE IS DONE) a part that cost $5.80, but since I have extended warranty I paid $150. BUT THE INTERESTING FACT IS THAT THEY DID NOT CALL ME WHEN "IT WAS READY" I CALLED THEM SO MANY TIMES THAT THE SERVICE REP TOLD ME TO GO PICK IT UP. I WAITED FOR 2 HOURS (APPROX) TO GET MY CAR, AS SOON AS I GET INTO MY CAR, GUESS WHAT??? THE AIRBAG LIGHT WAS STILL ON!!!! Director of Service, Michael, wasn't not please and provided assistance, (KUDOS TO HIM) told me to leave the car and gave me the loaner back.
After 3.5 weeks of my car being in their possession, my car was delivered yesterday. TO MY SURPRISE, WHEN I DROVE AT NIGHT THE HEADLIGHTS DID NOT WORK PROPERLY, BUT THEY WERE BEFORE I TOOK MY CAR TO THIS PLACE.
ON MY WAY THERE TODAY AGAIN... LET'S SEE HOW LONG ARE THEY WILL TAKE THIS TIME.
I WILL APPRECIATE A CALL FROM THE HEAD OF CUSTOMER SERVICE OF THIS PLACE AS WELL AS BROWARD DIRECTOR OF SERVICE.
Poor customer service. Not upfront about anything..Stay Away - comptech
had a terrible experience at this dealership. I went in looking for a used car the sales rep i worked with played out the "used car salesmen" negative stereotype perfectly. I did end up buying the car and have regered it everyday for the past 2 years. Service after the sales was even worse.. They car only had 15K miles on it when i got it and 30K when i finally got rid of it. I had major mechanical problems with the car. The dealership was Extremely SLOW to make any repair and always had some excuse for any issues that came up. I was also next to impossible to get someone to pick up the phone and make an appointment.. I advise that you run far away form this place..
Planet Dodge Chrysler Jeep
Spitzer Chrysler Dodge Jeep Ram of Homestead