Great - Ayala12345
Haydee Estrada and Cory Jimenez, hicieron un trabajo spectacular,estoy super Feliz con el sevicios brindados.
El dealer en general fue un servicio muy bueno
Top Reviewed Specialists At This Dealership
Excellence experience buying a RAM 3500 - Secwrap1
Excellence received from complete staff during purchase of RAM 3500.
Highly recommended; a no stress, informative & relaxed process.
Highly informed professionals.
Selection was available & no question & or concerned went unanswered.
Fairness & honesty dictated the transaction.
New Car Sales Manager
Used Car Manager
Great - Willi
Customer service and the salesperson excellent from front desk to service salesperson managers finance very friendly! Very professional on showing the autos outside and very quick to explain singing.
UNEDUCATED MANAGERS - Juan Lopez - Jeep Sahara
The only reason I am working with a dealership in Miami is because they are the only only in FL that have the Wrangler with the options I need. Worse experience ever! The manager said anything he had to say to get me to send credit app and then changed everything trying to sale me the car $6 over MSRP for a Sahara. Said the dealer had other “options” like GPS when the Sahara I choose had the upgraded GPS from factory. Very disrespectful people insulting client intelligence and misleading them in signing on a rip-off.
The best deeler - ibermudez1031
excellent service, very professional seller helped me a lot in the selection of the car, very detailed everything. I am very happy with my car .
great place to buy a Truck!!! - Dodgedude
superior service from sales staff Carlos got me in & out in less than an hour, love the selection of vehicles and colors to choose from.
I recently purchased a dream vehicle, 2018 Jaz Blue Pacifica - Romeo1959
I had a rewarding experience with all those involved. Sales: Randy Vasquez Salesman, xxI Mr.J. Moyeno and Delivery man Matt Diamond.Welcome and hospitable, pleasant environment
Ted Lazell was amazing. - Dodge Dorango
Ted went over and beyond to make sure I had full customer satisfaction. He showed great patience since I had to bring my vehicle back a couple more times before the problem was resolved. I would highly recommend Ted for his care and dedication.
Incommunicadoi - MizzGlow
Service department does not answer the phone, nor do they return email requests for a call from a service adviser. Their customer service SUCKS. I have waited for two minutes, no one answers and the call is not forwarded to answering service.
Quality service - Camshaft
Prompt courteous attention makes it easy. I do not mind the drive here as I know our vehicle will well attended by the service department. Vic is a very respectful person
Service departmeny - Esc
Brought car in for a few service items and 2 recalls. Eric was awesome kept me in the loop throughout the day. All of the people in the service department were friendly and courteous!
very unprofessional nasty people - rose chappell
I went up and orderd three keys for my new van at a cost of $ 550 and a fee to program. My old keys do not work now and Matt Kelly manager told me he can not do anything I should of known to order two keys.. They sold me keys and took away keys. This is unfair treatment. I feel they are the dealer and should of informed me the keys would not work I went to dealer because I wanted professional service. This guy Matt Kelly was very rude to me. Kept saying I will talk when your done talking when I was only asking why his service/sales did not tell me this in the first place. He was out of control and kept saying do not raise your voice to me I was very calm he was out of line.. he said I am not giving you a refund on the keys I don't care if they do not work.. His voice was very load like he was trying to iintimidate m. I just got off the line and called my charge card company. I could of disputed the entire $550 but only want what he took away the orginal keys that don't work now. I should of known better someone told me this dealer ripped them off and put a computer in a van
Amatuers - DrewCH
I bought my Jeep last September, took it back two weeks later for a USB port that never worked. They kept it for three days, didn't provide me with a car, and when I went to pick the car up, the USB port still didn't work. They asked me to wait 10 minutes, and it worked after that, but it turns out they replaced my radio and killed my SiriusXM radio subscription in the process.
Fast forward to yesterday. I called them for two hours, nobody answered the phone in the service department. I finally got through around 10:30am, and my service advisor, Eric said he would call me and let me know what was wrong with my Jeep. He didn't call me, and I spent about an hour on hold at the end of the day only to find out they hadn't worked on my Jeep at all. They were supposed to diagnose the issue today and get in touch with me, but not surprisingly, nobody has contacted me.
Spitzer Chrysler Dodge Jeep Ram of Homestead