Easy to deal with, no back and forth - vgcmd
This is my 3rd vehicle from this dealer. 2 jeeps and now a Ram 1500 express the first price was actuality very good and close to what was advertised. Just know the advertised price includes a bunch or rebates that you have to qualify for like previous lease with them, military, being a realtor, so expect the price you get to be a bit higher than what’s advertised. That’s a little shady but they all do it. But I got the price pretty close after only one go between with the sales manager. Finance took a long time waiting but it was 830pm and finally we only had to spend about 10 min with finance signing papers. The Ram was delivered nice and clean and all was explained well. I will go back.
Top Reviewed Specialists At This Dealership
New Car Sales Manager
Used Car Manager
Professional , Informative , Accomidating - jcamp186
Demetrious Matsoukas was professional , courteous , helpful, and extremely knowledgeable. The process was painless and pressure free. If your looking for a dealership that treats everyone with the same high level of respect and appreciation , look no further.
Great experience - Natalieu
We had a very smooth car buying experience. Willy Arnold is amazing at what he does! We will be doing business at this dealer again!
Worst Service Dept. - dontgetrammed
A comedy of errors with each trip to service dept. It has only gotten worse since Marko has been there. Not so much the quality of work but everything else.
When the warranty and not so free oil changes run out I will be finding somewhere new. Do not waste your time or money here. Until then it is the closest dealership to home and am starting to enjoy being that difficult customer.
2013 Ram 1500 Lemon to 2015 Emmissions cheating Ecodiesel. Never again.
professionals and help the Miami family to achieve their go - antonio2901
Certified Sales Consultant
for several days he was passive and detailed the possibility of making the purchase! Very professional in his work and family in his way of dealing with his clients. thanks for everything Carmen
Easy to deal with - Kl
Kevin Connelly was tremendously helpful in providing me with quick quotes and fast responsive time. The process was painless and very efficient. Kevin also provided the best price upon comparison to others in the market.
Espaciosa y buen motor - Jose Anzola
Acabo de comprar la Durango 2018 y es super espectacular, es espaciosa, tiene GPS incorporado, la maleta abre y cierra con el control y lo que mas nos gusta es que ahora podemos viajar super comodos toda la familia...
High quality customer service - J. Duncan
Very happy with our new grand Cherokee! Guillermo Rodriguez was very thorough and gave excellent customer service. The whole team really tries to work with you in order to stay within the budget you require.
Satisfied - Blue Runner
I liked the low pressure approach of the salespeople. I enjoyed working with the commercial fleet manager. I have purchased several vehicles from this dealership.
Quick and easy in and out - Deb
My service was fast and nick found my records so I did not get charged too much. He made it easy when I was expecting problems or delays and there were none:)
Great service - Johnmiavictoria
Roberto ortiz is awesome he takes care of you in the instant the wait is not long and he reviews with you what type of service the car needs, you should come and see him
Service departmeny - Esc
Brought car in for a few service items and 2 recalls. Eric was awesome kept me in the loop throughout the day. All of the people in the service department were friendly and courteous!
very unprofessional nasty people - rose chappell
I went up and orderd three keys for my new van at a cost of $ 550 and a fee to program. My old keys do not work now and Matt Kelly manager told me he can not do anything I should of known to order two keys.. They sold me keys and took away keys. This is unfair treatment. I feel they are the dealer and should of informed me the keys would not work I went to dealer because I wanted professional service. This guy Matt Kelly was very rude to me. Kept saying I will talk when your done talking when I was only asking why his service/sales did not tell me this in the first place. He was out of control and kept saying do not raise your voice to me I was very calm he was out of line.. he said I am not giving you a refund on the keys I don't care if they do not work.. His voice was very load like he was trying to iintimidate m. I just got off the line and called my charge card company. I could of disputed the entire $550 but only want what he took away the orginal keys that don't work now. I should of known better someone told me this dealer ripped them off and put a computer in a van
Amatuers - DrewCH
I bought my Jeep last September, took it back two weeks later for a USB port that never worked. They kept it for three days, didn't provide me with a car, and when I went to pick the car up, the USB port still didn't work. They asked me to wait 10 minutes, and it worked after that, but it turns out they replaced my radio and killed my SiriusXM radio subscription in the process.
Fast forward to yesterday. I called them for two hours, nobody answered the phone in the service department. I finally got through around 10:30am, and my service advisor, Eric said he would call me and let me know what was wrong with my Jeep. He didn't call me, and I spent about an hour on hold at the end of the day only to find out they hadn't worked on my Jeep at all. They were supposed to diagnose the issue today and get in touch with me, but not surprisingly, nobody has contacted me.