Jim Collins - zee
I went to the dealership to have my CX5 serviced and my husband and I went to the showroom to kill time. Jim greeted us with a smile and showed us the 2018 version of my car. His sales skills are excellent, I leased a new CX5 and left the dealership with a new car. Painless.
Top Reviewed Specialists At This Dealership
Internet Sales Manager
Mazda Sales Specialist
Honest Salesmenship - BettyM
We received a very honest, knowledable and non -aggressive consultation with Sam Velazquez regarding the standards and integrity of Mazda CX-5 SUV Model. He was eager to point out the many features that are considered "standard" on the Mazda CX-5 Sport in comparison to the Touring Model, it was his non-aggressive approach that led us to opt for the Touring. The experience was Great to say the least. Would highly recommend this Mazda of North Miami and especially Sam Velasquez.
service with Integrity and a Smile - Happy Mazda Patron
I prearranged via the phone with Michael Armenteros for a 14,200 oil change for my CX-5. This initial call was amazingly great. Michael is a special individual in this profession. I actually looked forward to having my car serviced.
My appointment was today (2/14/2018)@ 11AM. Michael greeted me and immediately introduced me to Andy Wehmeyer, and detailed to him what we had discussed. Andy escorted me to the waiting area (a really comfortable and beautiful area with an immaculate eating feature). The rest rooms are immediately accessible.
My car was ready by 12:30PM, with oil and filter change and tire rotation and balance completed, To top-off my happy visit, my car was washed and looking great!
Thank you all!
customer service was amazing from finance taylan - amanda d
Customer service from Taylan in finance was amazing she was very patient understanding and worked with me she made sure that I was comfortable with my purchase and was genuinely nice.
Experience and quality ! - luliquillando
A young group, trained and always ready to help make the process to buy a fast and simple vehicle.
Good sales team and managers. Very modern place.
Liars who are disrespectful! - Angrybut never again
They put my wife in a lease for a $27,000 car for $4,200 down and $538 a month. How is that possible you ask, I don’t know because they refused to talk to me about it. (At first) So, after entering the dealership I ask to speak to the manager, then I ask him if we could go over the deal he made with my wife. I never gave him my name or the name of my wife. He asks if I’m on the new deal, when I say no, he then tells me he can not discuss the new deal with me. Now, I’m on the car that was traded in and the bank account the payment came out of, but he tries to tell me he can’t discuss it with me. I say ok and leave. About a mile down the road, I get a phone call asking to speak to my wife. REMEMBER, I never gave him my name or my wife’s name, how did he know who to call? So again I ask him how he justifies that much xxxxing money on a lease? He asks me not to cuss, I apologize and we proceed to have a back and forth where he tells me I’m talking out of my xxx and I don’t know what the xxxx I’m talking about. So, apparently it’s ok for the sales manager( General Managers brother) to cuss at a customer who has bout 4 consecutive cars from them. Additionally, I guess it be against the law to speak to me about the deal was another complete lie (he spouted # after #. Furthermore, how in the xxxx did he know who to call, oh yeah, it’s not that often you get over on someone that bad. BE CAREFUL, these people are out to get every last dollar you have and will then treat and talk to you like a piece of garbage afterwards. Don’t you think they would have been eager to talk to me about the great deal they made my wife if it really was one? xxxxxxxx! It’s not just me, look at all their reviews.
New car purchase - Gords615
Great service! Very professional and extremely pleasant to work with. Highly recommended to purchase a new car. Explanations of purchase were clear, informative, and easy to understand