Five Stars for Andy! - Jane B.
We've purchased five cars at Buerkle with Andy as our salesperson. There's a reason we keep going with Andy - besides being relaxed and friendly, he knows both the new and pre-owned inventory well and works hard to find out what you're really going to be happy with. I just picked up a new RDX today and he was extremely thorough, making sure I got the training I needed on my vehicle's features.
Battery problem with my 2015 Outback - Richard Thomalla
While out of town at my cabin last week, my 2015- 2.5- Outback would not start and I had to put a charger on it-this has happened several times in the three years I have had the car. W/O an appointment, I drove to the dealer and a service man took immediate care of me. He wrote up a WO and asked me to wait approx. 1 hour. The fix took less then an hour and I was on my way. Very professional! Service and waiting areas were sparkling clean, and the coffee and snack selection was great. I was very pleased with the service, and as this is my 4th Outback w/o any electrical problems, I inquired about the "fix". Apparently, there was a computer software issue which was re-programmed so as to put more amps into the charging system. Remains to be seen, if the problem repeats itself. No problem so far. The service was great and very friendly as well.
Great Experience (Again) - David Osland
This is our second Subaru from this dealer. Showroom is bright, clean and the staff is very friendly. The staff is very easy to deal with.
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