A professional and earnest Gentleman - 667265
David Pritt is a genuine good friend of you.Firstof all,he has professinal knowledge ,and when I was choosing a car,he show great patience to me.As I'm a newcomer here,also an exchange scholor to st Cloud State Universsity from shanghai, and things is very different to me here.David give me much help.and most of all,I got a fantastic good car in Miller Auto Plaza. thank you all.
Great experience! - ern114
I came here for a specific vehicle, and it turned out to be exactly what I wanted! The staff were all extremely friendly and helpful, and I felt comfortable asking questions and feel that they were all answered. Got a great deal on both my vehicle and my trade-in.
Best Car Buying Experience Ever! - IdahoFolks
We our seniors who bought a late model Certified Cadillac car online sight unseen and drove 1300 miles each way from our home in N. Idaho to trade in our older Caddy and pick up the newer one. It was worth every minute of the positive experience that we enjoyed! Every single Snell Motors staff member went out of their way to ensure that the transaction was smooth and effortless on our part. In particular, we would like to acknowledge the fine work of the following employes (just to name some of the nice folks that we met): Ryan the online sales manager, Grant the business manager, Nick the sales manager, and MOST ESPECIALLY Brian Holmen our personal sales representative. They were all wonderful people and delightful to work with. Brian is both very professional and a pleasure to be with. We wish that they were all our close neighbors!
We also enjoyed the trip to the delership, and visited beautiful scenery in places we had never been before. We truly enjoyed a fun and rewarding adventure on the way home, and absolutely recommend buying a vehicle from Snell Motors to all.
Knowledgeable and friendly! - Kristine Volz
Michelle made the car buying process smooth and easy. She was extremely knowledgeable about the vehicle I was purchasing, friendly, and not pushy whatsoever. She laid out all the options and told me her honest opinion. I greatly enjoyed purchasing my chevy cruze with Roseville Buick GMC and will be back to work with Michelle in the future!
Top Reviewed Specialists At This Dealership
Not pushy fun Experience! - Reasonsa
Rusty was the coolest!
From the time I got there I felt comfortable and not pressured at all. He accommodated me with whatever I needed, but did not pressure or try too oversell anything. I have to admit I usually dread going to dealerships from the moment you get out of your car you are usually hounded By one salesman after another. Personally I want to have the opportunity too look around and when I’m ready I will approach the salesman. Lupient and Rusty were a refreshing experience because that’s exactly what I was alllowed to do. In the end I ended up spending more money then I had planned but got the nicest 10 plus year old used vehicle I have ever seen. Whoever owned this truck took amazing care of it. I don’t think I would have ended with this vehicle at any other dealership, because I would have been pressured and just wanted to leave as quick as possible, I will be recommending “Rusty and Lupient to anyone looking for a vehicle.
“ Best car buying experience”,
Sam F. Reasoner
Sales and service after the sale! - KevinGMC
The White Bear Lake GMC Super Store has outstanding service. Their staff go above and beyond to make sure their customers are satisfied. Employees that are this invested in their customers satisfaction are a reflection of the management / owners values and mission. You should be proud of your Team! Thank you
Service and Purchase of a new vehicle. - ChevyBuyer
They made us, (my wife and me), feel like long time friends. Their Service Department staff were great when we brought in our old vehicle for repairs, getting us in on the 4th of July weekend. That's why we decided to look at new vehicles there and were lucky enough to meet Mike and Kelli. Congrats to Brandl for their excellent selection of personnel. We love the new Equinox.
A new Chevy at our house! - Sandra L Mackie
Yesterday we bought a new Chevy Equinox from Don Johnson's in Rice Lake, WI! This is the 4th new vehicle we have gotten here. Dale Campbell helped us make our final selection (I went with 3 choices in mind) and he gave us tons of information about the Equinox and the features we got with it!!! I would recommend Don Johnson's and Dale Campbell as the place to go and the salesman to see if you are looking for a new vehicle!!
without a doubt the premier service dealer - Bob B
My I experience is that they are always friendly , on time ,reasonably priced . In the years I have dealt with this and the previous GMC dealer I have never had an issue .. highly recommended
My new Equinox - MegMeg
Everyone was so very nice and wonderfully helpful. I never felt pressured and no one was pushy. I wasn't expecting to buy anything, I just went to test drive an Equinox. Scott, my sales guy, was very helpful in answering my questions. I enjoyed the whole experience and felt so comfortable that I left with my new ride. Service was great, not a speck of dirt was on that vehicle when I left. And the finance guy (sorry I forgot your name!!!) was so pleasant and easy to talk to! Whole experience was just wonderful. Thank you so much!
Used vehicle purchase - Chris2252
Went in later in the evening looking as vehicles. The staff was very pleasant and friendly and easy to work with. I would definitely recommend this dealer.
Great Experience - Happy Grandma
I think Mike Gaydos is the best. I have been driving 2001 vehicle for 15 yrs so I knew nothing about Vehicle technology for year 2016. Mike spent at least 1 1/2 hours showing me how everything works and he made sure i knew how to operate everything in my car before i left the lot. I Love my Chevy Malibu and will recommend family and friends to shop at Whitaker, I left knowing that if i had any problems or questions Mike and the service center would be there to help me. My experience with Steve in financing was very informative and went smooth and quick.
Always great service - chevlover
The service consultant Casey is the reason I drive an hour to have my vehicle serviced at Brookdale Chev. He always goes out of his way to make sure everything is done right, on time and correctly the first time around. His advise based on my vehicle needs are always correct and spot on. I trust him with my vehicle needs to get the best performance out of my vehicle. I'll continue having my service with your dealership as long as Casey is with your dealership although I'm treated well by everyone including Dave who I purchased my last vehicle from.
2015 Chevy 1500 - Nick Lindsay
I called about a 2015 check 1500 prior lease truck they had. From the woman who answered the phone to the finance officer I couldn't be more happy. I walked in and delt with Ben and John both were more than happy to answer and all question. Even got to meet Harry Brown himself. Honest straight forward even gave me a deal on a tannou cover! When it comes time for another vehicle purchase they will be my first call.
Awesome!!! - Aschroeder
I needed a new car. The one I had was on it's way to the junkyard. I kinda knew what I was looking for, but had no real idea. But with the help of Keegan Blehm I was able to find exactly what I wanted. I had such a good experience.
Very disappointed in car purchase - baxtermac
I purchased a 2014 Yukon from Davis Motors. When I first looked at the vehicle and said I would purchase it, they promised to clean it up. I pointed put where it needed to be detailed and they assured me it would be done. Because the carpets were covered with white paper when I did pick it up and I failed to look it over carefully, this is partially my fault. I would have walked away from this deal had I looked closer. I am used to dealing with Mills GM in Baxter, MN and used vehicles are spotless and anything promised is done. Not so with Davis. Nothing had been done except it looks like it was run through a car wash before delivery. The carpets were awful. When photos were sent to the salesman and the owner, they made no reply. No detail work had been done. Be very careful because they will promise anything and do nothing as far as I can see. I will never deal here again.
Misrepresented the condition of a used vehicle. - GrandSlambert
I purchased a used truck from them that was advertised as in "Excellent" condition. Since purchasing the truck in November I have spent $1,300 repairing leaks in the oil, coolant, and power steering systems. I had to entirely replace the high pressure lines that had obviously been leaking while on the lot. Now I have a $1,400 estimate to fix the air conditioning - a system I was told by the salesman was working even though it's obvious the system was leaking when they sold it to me.
I have contacted the dealer with no resolution. BUYER BEWARE! DO NOT purchase a used vehicle from this dealership unless they provide a warranty. I was not provided one and not given any option to buy an extended warranty. They knew this truck was in poor condition and lied about it to get it off the lot.
Excellent dealership! - Thoroughly pleased customer
This a business of integrity. The employees are warm and welcoming. You will be well taken care of at Valley Buick GMC! This where I will come to buy and service my car for years to come.
Charged my credit card and refused refund. Craig was... - sg305
Charged my credit card and refused refund.
Craig was very hard to deal with.
Dealership finally agreed to refund charge.
However, experience was very poor.
Incompetent and awful customer service!! Last year they... - cncbill
Incompetent and awful customer service!! Last year they installed my Summer tires & wheels. Like many Summer tires the rear wheels are wider than the front. They installed them wrong! Big wide tires sticking past the fenders in front and skinny recessed tires in the rear. So simple, so obvious and so inexcusable! Duh!!
Another time I brought in a car and less than 1 month after having an entirely new front end installed (all new control arms, ball joints, CV joints....everything) they told me I needed new ball joints. Sorry, I don't think so!
OK, after those 2 experiences I should know better but today out of convenience I trusted them to replace my tires. In doing so they broke the internal tire pressure sensor and asked if I'd like to buy another one for $150. I insisted that sensor worked before they touched the wheel and was now literally broken into pieces! What am I to conclude? They insisted it was broken before and "was rolling around inside the tire". When I asked them to show me the sensor there were no wear marks to support it having tumbled around inside the tire ever (think rock tumbler). Essentially, they said I'm a liar yet all the facts (including their demonstrated inability to even install wheels properly) indicated fault is with them. Unbelievably bad customer service! Avoid, avoid, avoid!!!
West Metro Buick GMC