Overall good experience - E-ROD5
The guys at Miller always do a great job .They are very friendly & always do their best to make sure that you happy ... Once again they went above & beyond to get my truck back on the road .
Top Reviewed Specialists At This Dealership
Amazing and very help - Ptaylor143
Very helpful and great for my first experience buying a car I will most definitely recommend them to my friends and I will come back
Trade in - Jenn
Thanks Aaron for your superior customer service. I love my new car and I will recommend you to any family and friends who are looking to buy a new or used car.
Grant Sargent is superb! - Marcia
This was our second vehicle we purchased from Grant. I said I would never go to a car dealer again but my father always bought his vehicles here so I decided to try one last time. Grant listens to our needs and recommends what best fits our price range. His honesty and patience’s is what keeps bringing us back. I will always buy my vehicles from Grant.
General Sales Manager
Pete Rustad is the only cars sales guy I work with - MikeFinstad
We love working with Pete. This is the 3rd car we have purchased from him and recommend him to all we talk to looking for a referral
Great experience with one of the best salesperson's! - BigFase1
Cheryl Ruedy came in clutch for me! She negotiated with my lender to make sure I received the best deal. I appreciated her dedication to satisfying the customer.
Service and Purchase of a new vehicle. - ChevyBuyer
They made us, (my wife and me), feel like long time friends. Their Service Department staff were great when we brought in our old vehicle for repairs, getting us in on the 4th of July weekend. That's why we decided to look at new vehicles there and were lucky enough to meet Mike and Kelli. Congrats to Brandl for their excellent selection of personnel. We love the new Equinox.
Great Service & Sales everytime - Enviro-Dyne
The service department is the best in the tristate area. I would recommend calling Jeff or Bob to schedule any of your service needs today!
Awesome!!! - Aschroeder
I needed a new car. The one I had was on it's way to the junkyard. I kinda knew what I was looking for, but had no real idea. But with the help of Keegan Blehm I was able to find exactly what I wanted. I had such a good experience.
Excellent and fun! They seem very knowledgeable - Joan Engstrom
They made it an enjoyable experience for us. They gave us all the options to make our purchase what we wanted. The one thing I liked was that they were not pushy about buying extras. I would go back and buy again anytime!
Friendly and helpful - Jen K.
These individuals are friendly and go above and beyond to make sure their customers are happy. Thomas was helpful as always when dropping the car off for oil change, new tires and brake pads just in time for winter. They were able to get me a rental for the day as my 2 year old had lost patience after 1 hour at the dealership. Everything went smoothly! Thank you Luther!! I will never go to another dealership as long as I'm in Minnesota:)
Oil change and minor warranty work - T Hay
I needed to have the oil changed in the vehicle and with Kruse's Free Oil for Life on vehicle sales, there is no reason not to use them. I was also having a minor issue with the alignment of the headlights and they quickly checked and adjusted them for me.
Great Customer Service - Doug
Dave Middleton was great! The time he took to show every detail was amazing. He made sure my bluetooth, onstar, and the GM app were working properly before I left. Very thorough and sincere. Have to admit this was one of the most pleasant car-buying experiences ever!
Fantastic Experience - Bran
Rusty was very helpful and got us into the perfect vehicle. He was able to get us approved and processed in to the new vehicle and out of the old one all within a day.
Don’t buy here - Dj8068058
John, randy, and mark all ruined my car buying experience from McCarthy Dealerships . They are rude and dishonest people. John flat out asked me “are you going to buy the car or not” after spending less than a half hour looking at a car. Typical salesmen tactics
Sold a truck out from under me - Brad
I attempted to purchase a low miles Dodge pickup today. I contacted Harry Brown's dealership online last night and followed up with a phone call this morning. I talked with Halie and then was handed off to Sean. I offered to put down a deposit. I was told that was not necessary. He would have the car washed and the paperwork ready for me at 7 pm when my son and I would be arriving after a 4-hour drive from northern Minnesota.
Just before 3 pm when we would be leaving our house, I get a call from the dealership informing me that someone would be arriving in 30 minutes to test drive the truck. I asked how that could be as I had already agreed to buy the truck and we were just leaving to come and get it. I was told that I would have to wait until after the 3 scheduled test drives scheduled for today. There was nothing scheduled when I called in earlier that morning.
I spoke with two different managers who said there was nothing they could do. They said that they don't hold vehicles and it's first-come-first-served. I told him I wasn't coming to test drive the vehicle. I was coming to purchase the vehicle. He said I should have put down a deposit and a purchase agreement. I told him the sales guy said I was good. If I needed to fill out the paperwork, then send it over and I would fill it out right away and we would then hit the road. The manager declined.
We went around a couple of more times with him claiming that I was coming to test drive and he wouldn't hold it. I corrected him each time saying that I was purchasing the vehicle and to get me the paperwork as necessary and I would be happy to prepay for the vehicle over the phone with a credit card or money transfer. He declined and said it would be whoever came there first and made the purchase.
He asked if I wanted him to call me back if the folks test driving decided not to purchase. I told him not to bother as I didn't want to do business with someone that conducted his business in this way. He offered no solutions to a mistake made by the sales staff. I would not recommend this dealership.
They failed to detect a failing transmission - Rocky
Bought a new GMC pickup which managed to have some drivetrain problems at 60K. Their Service dept did not find anything. Then just past the 70K warranty mark the transmission failed and had to be serviced by another dealer at full price.
Very disappointed in car purchase - baxtermac
I purchased a 2014 Yukon from Davis Motors. When I first looked at the vehicle and said I would purchase it, they promised to clean it up. I pointed put where it needed to be detailed and they assured me it would be done. Because the carpets were covered with white paper when I did pick it up and I failed to look it over carefully, this is partially my fault. I would have walked away from this deal had I looked closer. I am used to dealing with Mills GM in Baxter, MN and used vehicles are spotless and anything promised is done. Not so with Davis. Nothing had been done except it looks like it was run through a car wash before delivery. The carpets were awful. When photos were sent to the salesman and the owner, they made no reply. No detail work had been done. Be very careful because they will promise anything and do nothing as far as I can see. I will never deal here again.
Misrepresented the condition of a used vehicle. - GrandSlambert
I purchased a used truck from them that was advertised as in "Excellent" condition. Since purchasing the truck in November I have spent $1,300 repairing leaks in the oil, coolant, and power steering systems. I had to entirely replace the high pressure lines that had obviously been leaking while on the lot. Now I have a $1,400 estimate to fix the air conditioning - a system I was told by the salesman was working even though it's obvious the system was leaking when they sold it to me.
I have contacted the dealer with no resolution. BUYER BEWARE! DO NOT purchase a used vehicle from this dealership unless they provide a warranty. I was not provided one and not given any option to buy an extended warranty. They knew this truck was in poor condition and lied about it to get it off the lot.
Incompetent and awful customer service!! Last year they... - cncbill
Incompetent and awful customer service!! Last year they installed my Summer tires & wheels. Like many Summer tires the rear wheels are wider than the front. They installed them wrong! Big wide tires sticking past the fenders in front and skinny recessed tires in the rear. So simple, so obvious and so inexcusable! Duh!!
Another time I brought in a car and less than 1 month after having an entirely new front end installed (all new control arms, ball joints, CV joints....everything) they told me I needed new ball joints. Sorry, I don't think so!
OK, after those 2 experiences I should know better but today out of convenience I trusted them to replace my tires. In doing so they broke the internal tire pressure sensor and asked if I'd like to buy another one for $150. I insisted that sensor worked before they touched the wheel and was now literally broken into pieces! What am I to conclude? They insisted it was broken before and "was rolling around inside the tire". When I asked them to show me the sensor there were no wear marks to support it having tumbled around inside the tire ever (think rock tumbler). Essentially, they said I'm a liar yet all the facts (including their demonstrated inability to even install wheels properly) indicated fault is with them. Unbelievably bad customer service! Avoid, avoid, avoid!!!
Great Experience - Happy Grandma
I think Mike Gaydos is the best. I have been driving 2001 vehicle for 15 yrs so I knew nothing about Vehicle technology for year 2016. Mike spent at least 1 1/2 hours showing me how everything works and he made sure i knew how to operate everything in my car before i left the lot. I Love my Chevy Malibu and will recommend family and friends to shop at Whitaker, I left knowing that if i had any problems or questions Mike and the service center would be there to help me. My experience with Steve in financing was very informative and went smooth and quick.
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