Car service - Sheila2006
My experience having my car serviced was very good. The work was performed in a timely manner and Suzette Hebert was very personable and helpful. The gentleman behind the counter at check out was also very friendly. Overall experience was good. Much improved from last visit.
The staff made you feel at home,wonderful services - Black Beauty
Everyone was great,it was the best experience ever.We are sending family and friends your way. Thank you for being you.Thanks again, Happy holidays
Quick - Mahogany23
I give the dealership a giid rating because the service was fast. They check other areas of your car to let you know what needs yo be done..
Service Dept is useless! - CSHJ2018
I took my Kia Soul in last Saturday and left it with them for a week while I was on vacation. I took it in due to the "skidding" light sensor being on and would not go off. I also wanted an estimate on some body work because I had gotten rear ended the day before and the rear bumper popped out. I left my phone number & keys with the woman that filled out the paperwork. Two days in to my vacation and no phone call from them. I called to get information on my car and they told me they would check on it & call me back. They didn't even have my phone number written down on the service order. I gave it to them again and waited and waited. No phone calls. I called them back another day later & Chris told me they had fixed a recall on it (that I didn't even know about) and that the sensor had been turned off. I was told they had not sent the car to the body shop yet. I told him all I wanted was for the bumper to be popped back in & not to worry about paint job etc. Chris, the service manager then told me "he" could probably fix that; that he'd take a look at it & call me right back. Never heard from him again. Went to pick up my car today....skid light sensor still on and bumper still sticking out. No way of knowing if recall was fixed but now I seriously doubt it. Will never take my car to this place again. They are pathetic.