Wonderful experience as always - Satisfied customer
Have done business multiple times with bill hood ford and for vehicle purchases and every time I’ve left there satisfied. I will be back
Top Reviewed Specialists At This Dealership
Certified Sales Professional
Great Purchase, Friendly Sales Staff - TXcarbuyers
Buying out of state isn't for everyone but for us the details are extremely important. The internet process was good although somewhat confusing to get actual coverage and exacts until on site at dealership - That is when the 5 star began with Andrew Reeves picking us up on time and very personable and attentive to all questions. We could tell he Loved selling for Baldwin Motors. The purchase was great and we are pleased with the dealership we chose. Small town Service but Big town cars - don't pass up Baldwin Motors stop in and have a chat with some of the staff - there is a good chance you will drive off in the car you will love for years to come. Thanks so Much!
The salseman was helpfull not pushy and very personable. - JMPENNINGTON
When I bought the car, one of the extras i liked was the active backup lines. this was a major sale point to me. When I re-synced the system the active lines went away. Both dealers said that this vin did not come with the active backup lines. and I could not get them without a $2000 dollar upgrade. How were thy there in the first place? Apparently the required hardware and electronics are there. What would it take to install the active backup lines, again. Keep in mind within 6 months some one is going to crack the system. Ford should be making the profit on the active backup lines upgrade. again the hardware is there and functions I used it for 3 days before I reset the system. I am in essence being told that I have lied about the situation. This does not bode well customer relationship. the Salesman Bill was great!
Bill Hood Ford Lincoln
Delivery Coordinator/Customer Satisfaction