Easy Transition from Audi! - MarkS
Came from Connecticut to close a deal with Frank Gizzi. Was in simultaneous contact with a few Alfa dealers and Frank/Ramsey was by far the most responsive and competitive. After resolving the details by phone and email, I drove to the dealership for an effortless trade (as promised by these guys without seeing the car). I left the dealership with a new Giulia one painless hour later. These guys are honestly the best. Jessie Giordano, the Sales Manager, is genuinely concerned about making sure people leave satisfied. It is easy to understand why they're the Northeast's #1 dealer.
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ADVISE IF YOU ARE NOT IN NJ/NY: Buy closer to home? u decide - minibrings
Second review deals with paperwork only, not sales experience which I gave an excellent review.
I live in NH and its been a struggle getting the paperwork delivered so I could register my car. Also, they cannot issue extensions of temporary plates so if the paperwork arrives late, you are stuck with an unregistered car. Just be forwarned. The overall sales experience was excellent. My car was released with an electrical short that required 2 trips but is now fixed.
Title was a different issue, I kept getting different answers (e.g. "it will be there Friday" and nothing arrived). I was concerned as my temporary was expiring Thursday and I had a long road trip on Friday.
David Lopes, sales person tried to help but in the end it was easier to deal with Kristine directly (she does the paperwork). Kristine is AWESOME.. uber helpful and proactive and I'm hoping the paperwork arrives tomorrow and I can register my car on the day the temporary expires and cancel the rental cars that I had booked.
What was a bad situation, she turned into a positive so I felt she deserved this review. She was on the ball, she understood my concerns about not being able to drive the car and she was proactive about communicating status. I just got my UPS tracking number so I know its on its way.
Fiat of Westbury is a class act. - hera7171
I bought a 2018 Alpha Romeo Stelvio and the experience was a pleasure
The entire staff is second to none. I highly recommend this dealership