First class service - Chanman
Amazing service. Very professional and courteous. I left my car to get serviced and I left out of there with a loaner. At first I wasn’t happy with the loaner car cause I wanted a specific model but I took it anyway. When I got the phone call that my car wasn’t going to ready that same day I asked if I can swap it out with the one I wanted. Mark was so nice that he literally ran around the lot looking for that specific car and he found one for me. Ow that’s what I call great customer service.
Top Reviewed Specialists At This Dealership
Amazing Experience! - Alexisd5
Ray Catena Lexus of White Plains is a welcoming atmosphere, ALL of the employees were very nice answered any questions you had offered you a beverage etc. I worked with Shavaune Shackleford and Anthony Marino they were absolutely amazing. I was able to get a car I wanted for a price that worked for me. They went above and beyond my expectations! Shavaune is very knowlegable and very eager and willing to help and answer any questions I had about my new car the finances etc. Ray Catena Lexus of White Plains is Top Notch!!
Master Certified Sales & Leasing Consultant
Sales & Leasing Consultant
Great Experience - Anthony Domino
Joe did a wonderful job navigating our family through trading in our SUV and getting a new Lexus GX460. He made the entire process simple and painless.
New Car Sales Specialist
Outstanding salesman - Lexus1
Eddie R. was very accommodating and very pleasant with us he answered all our questions and made the process quick and pain free. He is an excellent salesman and very professional (including Joell) I give them 10 stars.
Leasing my new Lexus was easier then I had expected. - Gary
Bernard Tremblay was my salesman for this transaction and 5 previous transactions . He is very informative about all aspects of the vehicle.He is a no pressure salesman but very helpful in our decisions making. Bernard has earned our trust and business and knows that we will be calling on him for our next lease. My wife and I had the opportunity to meet the general manager Joel Cohen and also Donna Gruber and after speaking to them it is no wonder why this dealership is such a pleasant place to do business.
Master Sales & Leasing Consultant
Senior Certified Sales & Leasing Consultant
Great Service & Fast Execution!! Couldn't ask for more. - Corinne
Excellent service, fast execution and friendly environment. It was a great experience!!! I definitely recommend this dealership when looking to purchase a Lexus. I'll be back in 3 years!
The best. GREGG &JIMMY are the best. Make you feel like - Joseph Salvato
Family. Only Lexus I go too.. GREGG just finds a way to make it work! Best Promotion & service.How can say except that this is my sixth Lexus!!!
Chris Lee the best!!! - Sangkyu53
He was very professional. With his fast service and accurate information, it was very comfortable transaction. Also, he know exactly what my needs was!!! I highly recommend him!!!!
Sales and Leasing Consultant
friendly informative, knowledgeable - LEXUS47
Sales representative Jeffrey Donati was very helpful in explaining the dashboard functions I was having a problem with. I also contacted a service rep at this dealer Chris who walked me through some tech stuff with ease. I would highly recommend this dealership to anyone.
inspection - HJKR69
quick and .respectful as always.willing to answer the same questions .with a smile and a orofessional manner.He is a pleasure to deal with
Master Certified Sales
Great dealership - Mike
Alexis, Chris Mooney and Larry were fantastic...easy to work with and customer friendly. I recommend everyone to check out these people and the dealership.!!
Sales and Leasing Consultant
Financial Services Director
Great Experience, Very Happy with the service provided - ElvinNonya
Just Purchased a new Lexus at Lexus of Smithtown and my experience was great. The Sales Person Bill Pottatti was great to deal with, not only did he take his time showing me the Lexus available and taking me to test drive them but also was very knowledgeable, patient, and helpful in anything I needed. At any point did I ever felt pressure to buy anything. Once I decided I would buy a Lexus Bill was willing to work with me regarding the price I wanted to pay for the Lexus. This required a couple visits to the Sales Manager Bob, who by the way was an amazing sales manager. Bob was very honest with me and understood I came prepared to buy vehicle at a certain price, never did he make me feel as I wasn't going to get vehicle at that price, to contrary he took time negotiating with me in a very professional and friendly manner until a fair deal was reach between us. The experience from beginning to end was just great and now I'm a very happy owner of a beautiful Lexus. Thank you guys and keep up the good work!!!
Extremely pleasant buying experience! - Barrylexus
I just purchased my fourth car from Lexus of Mt. Kisco. Each time the process has been very pleasant. Kathy Policastro was remarkable. She knew everything about my car, helped me with my trade-in, thoroughly showed me my new car features and handled my Sirius/Xm transfer. The Sirius transfer was made difficult by Sirius, but Kathy calmly work with them to a successful conclusion. She even managed to salvage my favorite decal from my old car and placed perfectly on my new car. Kathy solved all of my issues with skill, courtesy and a great sense of humor. I look forward to working with her in the future.
Mike Libutti did a fine job in making all business aspects of this transaction clear. I also look forward to working with him as well.
Master Certified Sales Consultant
Pre-Owned Sales Consultant
Sales Consultant / Product Specialist
Timely and Satisfying - sam
As soon as I stepped into the dealership, I felt the warmth and all my questions were answered and was offered a test drive. The whole experience with Art the sales consultant whom I dealt with made me decide on the car in my first visit.
Pre-Owned Sales Consultant/ New Car Sales
Amazing customer service. - Mickey_loverz_92@yahoo.com
I would recommend this dealer to others.
Gamal was very friendly. Work with us very well. I am truly pleased with the service provided to us.
My experiences - Omine
Mrs. Gohar was very professional, she took.her time to answer all my questions. She was honest, I will definitely refer her to my sister who needs a car next month.
1 year experience - Fran N
Olga Mysovskaya assisted me in sales and she provided excellent service. Thank you Lexus of Brookltn, great team of professioals . I truly enjoyed your service.
Sales & Leasing Specialist
Lexus IS350 - APatil
I worked with Setul Parikh to get out of my Lexus IS300 into a Lexus IS350 and once again the experience was beyond amazing. Setul is very easy to work with and very caring to meet all my needs and answer all questions. I did the paperwork with Danny, and I have to say he is the easiest finance manager I have ever dealt with. No pressure, great to talk to and very energetic. I will be buying all my Lexuses from this dealership and coming back for two more this year for my parents. Seriously a wonderful dealership and very kind crowd.
A very smooth no rush transaction. - Shakir110
We just purchased a 2018 Lexus NX 300 Hybrid.
At this dealership we were greeted and treated with respect. Mr. Clement C., Mr. Steve C. and Mr. Kaseem were the ones who guided us through the process and helped make the deal. We were never rushed into making any decisions, and always were given several options. My family and I am so happy for purchasing our very first lexus from Rockville Centre. At the end Mr. Montanna made a deal for extended waranties that we could not turn down. We hope to recommend our friends and family to stop in.
Lexus Certified Master
Lexus Certified Master
Assistance ~ Hassan ~ Top Notch - BigBrand
Came in to get my daughters car checked out. Her warning lights were on and I had no idea why. I was greeted at the door by Hassan Ghamlouch. From the moment he shook my hand I experienced an abundance of kindness, care, professionalism which immediately brought me trust and peace. I have already begun recommending Tri County Lexus. Thank You Hassan for calming this Moms fears and doing it in a very respectful caring way. You are an asset to the dealership!
Service that goes the extra mile - cmray
I just had the best experience of all the great experiences I have had with the Lexus Service Center. The battery in my Lexus hybrid had started to constantly die or so I thought even though it was relatively new. My gift bringing it in was to get Scott Orlansky as my service person. After finding out the battery was not the problem, Scott was determined to find out what was. 4 days later, after not giving up on anything, he did figure it out and my car is purring again. I get great care at Ray Catena. This was just above and beyond. Many thanks to Scott - a super example of all that is good at Ray Catena.
Nice experience with Lexus of Rt 10 - Shari
This was my first time to deal with Lexus of Rt 10: Nice staffs, quick response, patient instruction, easy processing. Specially thanks for Tammy's assistance, I got this nice Lexus RX 350!
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