Painless Process - ajv22
I bought a used CX-5 from Chris and Denis. The car was meticulously clean and in great shape. They were very helpful, gave me a great deal, and had the paperwork ready to go when I went in to actually buy it. I literally only spent 20 minutes there to sign documents and talk through the small details. I would recommend Ditschman/Flemington Ford Lincoln to anyone in the market for a used car.
Top Reviewed Specialists At This Dealership
Excellent - Kimmie367
The dealership an service department are top notch. They are fair with prices. Service dept. is helpful and works quickly to get car done fast.
Friendly and helpful - Brian Morea
Everyone at performance ford Lincoln was friendly and helpful. Rich my salesman fast and efficient. Matt Daspin was knowledgeable. Joe Boscarino was very professional and knowledgeable as well.
Used Escape - JeepGuy5
From the reception desk on was extremely pleasant and Barry went above and beyond to make sure I felt comfortable and got exactly what it was I was looking for. Would definitely recommend to others, can't thank you enough for your help!
Internet Sales Consultant
Great experience - Kellyann1979
Awesome deal very nice people had a great car buying experience. Will definitely use M&M auto group again . OB was fantastic, very friendly and made this a completely stress free transaction! I can not recommend them all enough!
Sales and Leasing Consultant
My Sync class - STVB49
Schultz Ford invited me to a My Sync class to teach us (seniors) My Sync and how to use it. The teacher Ruggero Fratarcangeli was excellent and went above and beyond. All of use learned so much useful information and I will now use this program on a regular basis. He brought real life uses for My Sync and helped us gain a comfort level I never imagined.
Thank you Schultz Ford for this amazing class and to help me enjoy my new car and its features.
Amazing and easy process - emilytraina02
I couldnt be happier with the kindless and patience that I recieved when coming into Dana Ford. Joseph was amazing and more than helpful. He got me into a beautiful new car and made the process easy and enjoyable.
Just what we were looking for! - Mikeb.
Jim listened to everything we said and totally found the perfect Explorer for us. There was no pressure to buy and I still felt like we got a great deal. The manager was also a pleasure to speak to. Very personable honest and direct. I am very grateful that we made the trip because it was a truly positive experience.
Sales and Leasing Consultant
Sales & Leasing Consultant
NEW FORD - Christmascar
Ray.was very efficient and helpful in guiding us through the details of purchasing the car. He and my husband worked through the pricing and we were pleased with the final sale. He also was exceedingly helpful during the final hour of purchase in teaching me the ins and outs of the car.
We truly appreciate all his hard work.
Totally satisfied!!! - Carol & Tom
Our dealer and salesperson Aladdin F. Omar has come through again with his knowledge and efficiency. He’s always available to answer our questions and made our transaction go smoothly. If Ali should ever leave we would feel lost. He has our utmost trust and we will definitely recommend him to all our friends and family!!!
Lease Renewal Manager - Ford/Lincoln
Sales Consultant - Ford/Lincoln
Master Certified Sales Consultant - Ford/Lincoln
poor service at the Ford dealership I purchased my car - Jeanne Pac 2018
I called Irwin for problems I was having that another dealership that I had purchased my car from did/could not correct. Nick took the call listened, made an appointment and took care of each issue, documented work, and sat with me to ensure the phone/voice, window, etc. was functioning and ensured me Ford products/service is reliability. Due to Nicks follow through and professionalism I am now a customer of Irwin Lincoln.
Go see Henry! - drevega81
Henry is super helpful and always take care of my 17 Lincoln like it's his own. Any problems I have he always goes above and beyond to rectify the situation. Very friendly and courteous all the time. Always has managers and service technicians come say hello to me which makes the car service experience so much better. Will always service my car with henry and ford Lincoln of queens!
Marty Does His Thing - Big Cloak
Marty personalizes my visits there. I never feel like just another customer. Kudos Marty to being an EXCELLENT customer-friensly rep. I moved to Yonkers in June and I STILL come to Brooklyn for service...a testament of their quality and the customer loyalty they've earned.
Certified Sales and Leasing Consultant
Certified Sales and Leasing Consultant and Finance & Insurance Manager
Best Experience - I ever had - Musclecarman
This dealer is by far the most honest and friendly dealer I have ever been to. It actually seemed like there cared about my business. Would recommend them to everyone ! I also shopped the price online and it was the best by at least 500.
Best Customer Service Around!!!Five Stars!!!!!! - Patti,CMA
Gino and the service department go above and beyond to treat you as if you are the only person they are taking care of! I had an issue with my moonroof not working properly. Gino picked it up and Gerard fixed the issue and Gino dropped it off that night They took me in the next day after I called! I have been buying cars for 20 years from them, and would never go anywhere else!
Knowledgable and Family Oriented - J,M & L T
After many visits to our local dealerships to find the truck we wanted for our farm and family, we then started looking for a dealer that had answers to all our questions. Many calls and "I'll get back to you regarding that" conversations with various salespeople later, we called Sunshine ( a bit of a drive for us) and asked for a salesperson that knew trucks, we were quickly transferred to Randy - if there was a question we had, he had an answer, an accurate answer. Off to Newburgh we went ..... We went over all the options we were looking for, the accessories we thought we might enjoy best, most important though, the truck we were hoping to purchase and have for many years (from what we saw on the Ford website). Of course our timing was ever so slightly off and the truck had been sold.... That did not at all stop our guy from tracking down another one. Between emails, texts and phone calls to be sure this was what we wanted he got our truck - At first glance the dealership itself was not what we had seen thus far in our immediate area, and it seemed as if it were undergoing some rather large renovations, fine with us, we live on a farm and would rather have great service than fancy surroundings. Being that we had our toddler with us we were a bit hesitant to spend much time at the dealership, that was quickly taken care of as the other employees came over to us and played trucks with our little man as we hammered Randy with our lists and concerns - this is not something we could have ever forseen - Thank You All !!
All done and said, we are home with our new truck, happy toddler and hopefully years worth of a great relationship with this dealer.
'Woody your the best" - King
I have been coming here since I purchased my Lincoln from Town Lincoln for all of my car needs and will continue to do so. Planning to purchase another car in a few years. Great service center. While waiting for parts the rental service system is great. Multipoint Inspection are great as well.
Lincoln of Paramus- AMAZING EXPERIENCE - SteveK
I went into Lincoln of Paramus with the idea of getting the MKZ. I was introduced to Rodrigo Alonso (salesman). He was extremely professional from his introduction until I drove off the lot. Rodrigo has only been with Lincoln for a short time but he knew his cars. He knew all the features that came standard and all the option packages. He asked many questions in order to understand exactly what I was looking for and then showed me a few different cars and explained different options that one had vs the other. I test drove the car and loved it. We then went into the office and started the negotiation. I have leased many cars before and always had an extremely difficult time negotiating a deal. I am in business so I understand how this works. However at Lincoln of Paramus, working with Rodrigo was a pleasure. We did go back and forth a few times with numbers but after only a few minutes we came to an agreement on a price.
Joe in finance was a pleasure to deal with. These guys are usually high pressure and always worst case scenario. Joe explained how the different options worked and made me extremely comfortable with the package I chose.
I believe I will be a customer for many years to come.
Thank you Lincoln of Paramus.
very pleasant - wally 123jager
very professional service ,excellent price
Chris was great . I will be buying my next car at riverhead ford , also will be having all the service work
performed there as well
Good experience - James golden
Darren as usual was professional and very friendly and made the purchase easy. Matt handled the paperwork and I was out of there in 3 hours with a new car gases up and ready to go home
The best - El2228
Purchased a new Escape from Wall Ford. This dealer knows that customers come first, will do any and everything to please . Ahmed in sales and Justin in service are the best. Choice Wall Ford for a great experience...
Painful purchase made so easy... - Cicmannc
I give 5 stars to Neilson Ford... Best experience I have ever had purchasing a new vehicle that I went back a month later with my daughter... They treat you like family making a painful
purchase so smooth and stress free... They make sure you leave with the biggest smile that you tell everyone about them... You want a great experience Go to Neison Ford in Sussex
MKZ 2.0 - Nd
I got my mother In law an MKZ, she lives it and it was made very easy. Go see John F and he will take care of you.
Great experience buying a new vehicle - Chip
By far the best and easiest car buying experience I’ve ever had. I worked with Kevin and Wally to trade my old truck in for a new one- they gave me the KBB value for my truck and quickly worked with me to get out the door in a new truck. Everyone I dealt with was honest and considerate, I would highly recommend them.
Amazing!! - Adejesus1010
This dealership was top notch! Darren Beylouni went above and beyond to make sure we purchased the explorer we were most comfortable with. He gave us suggestions and his advice, but was in no way pushy what-so-ever. After we decided on an SUV the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Darren and Jay to anyone who is looking for a new or used vehicle.
Thank you for the extraordinary customer service.
Smith-Cairns Ford Lincoln Mercury - CSims
Karl Miller has been our dealer for years and has always treated us fairly.
Thank you, Karl for your excellent service. Sims Family of Westchester.
No pressure and accepts no for a answer - AverageConsumer
Went in to the dealership to purchase a 2014 Escape Titanium 4wd. Did some research online and came up with a vehicle I was interested in. When I came into the dealer I was greeted by the receptionist who was very friendly. While waiting for the sales person I spoke to on the phone to come over to the desk, the receptionist kept me engaged with small talk so we did not stand around on silence. When the sales person Jennifer came over to the desk she informed that she would be getting me a sales manager as she handles the internet portion of the dealer. She brings back the sales manager I tell him what car I'm interested in and we go out to find it. Unfortunately we walk passed it and ended up walking the lot before finally figuring out that it wasn't sound its horn due to a dead battery. He went and retrieved a jumper box and the car started right up. At this point he excused himself to return the jumper box and return with Tadjh Duroseau his sales consultant. I received a warm and friendly greeting Tadjh and was offered a test drive. When we went on the test drive we engaged in friendly banter and very little about the car which I requested as I wanted to focus on just driving it hearing and feeling it mechanical operation. Unfortunately we were not able to come to a agreement on the vehicle as it needed many items fixed prior to sale and was a little more worn than the pictures on the website represented I guess things happens when a car sits on the lot for 6 months. I will keep All American Ford in my list of dealers I look at.
In summary I didn't purchase the vehicle because of work needed. The dealer was friendly and willing to make the necessary repairs prior to my purchase but it wasn't enough to make me think that was the car for me.
Ski Racks - steffj
I did not lease my car from this dealership, but when I pulled in with a ski rack that I had bought from a third-party and Explorer that I at leased from a totally different dealership, Vincent instantly climbed on top of my car and installed it without a second thought and without making me feel slighted for not being able to accomplish the feat by myself.
Very bad deceptive business - Alla7815
I called twice before I came. I asked can my breakers be just checked? I was told yes. It can be done at no charge. May be it was sound too good to be true. When I came I was told we don’t do this unless we fix what would be found wrong. Customer service lady asked did I write down the name of the person I talked. I did not. I talked to several people since I called several time before I came. Lady said I have to pay mechanics for their time.I understand. But about customer time. Customer time has no value for this business I just don’t understand why it was promised by telephone. It looks like scam make people to come and push to sell their service.
Jenny Scheele and Stevens 112 Ford - DonnaB
I LOVE YOU JENNY SCHEELE! Does that say enough? Lol. When I worked with Jenny on getting my 17 Explorer last summer I wasn’t expecting to see her until 2020.. I was in a small fender bender that to my surprise was deemed a total loss a year later! If you saw it you’d never think it was either. The moment I got the news I was so upset I called Jenny as I didn’t know what to do.. “Don’t worry we gotcha girl” is what I can remember hearing..I clearly saw her face as she said it too.. If you know her then you know the look ;) Fast forward less than a week later she introduced me to my new 18 Explorer Limited which had everything I wanted and more.. Jenny made a stressful moment for me feel like it never happened and as if it were 2020 and we were going onto my next vehicle. She was there to answer any of my questions I had, which there were many (I would even refer to myself as the “Pain in the a**”), she even answered after her work hours which goes above and beyond the call of duty.. Jenny is awesome and an asset to Ford/Stevens 112 Ford! Again I LOVE YOU JENNY SCHEELE.. see you when it’s time for my Bronco lol
Performance Ford Lincoln
Ditschman/Flemington Ford Lincoln
Dana Ford Lincoln
Malouf Ford - Lincoln, Inc.