good service - patvic
pleasant, knowledgeable, not pushy, very professional and made you very comfortable.
very thorough going over the vehicle selected and it's options as well as showing us how use all dash ltems
show room clean and seating comfortableness
Top Reviewed Specialists At This Dealership
Great service/ Great people - ejak005
As what seems to be the norm, once again my service at Hempstead was amazing. From Maria helping me with my issue, being greeted by a great smile, Juan taking care of the prep (he really went above) got me a ride home (helped my Saturday running around), Karen's smile and making me feel welcome, and finally, my Lincoln riding and looking good as new. I really cant say enough. No one like to have to bring your car to the dealer, however, these folks made the experience enjoyable. Love my MKX
Ford explorer Lease - Erin and Anthony Lytle
We had a great experience at performance ford was a quick process and made the deal fast and got us into a new car we love and could take home in a short amount of time! Joe Boscarino was great in explaining the new car and Michael and the manager Randy made it very easy!
Purchase of my new 2018 Ford Focus - jameswalling
My purchase of the above car is a very good experience. Above all, a new car is a big-ticket item I do very occasionally.
Internet Sales Consultant
General Sales Manager
Lincoln MKX - Mike6301
We had a very pleasant experience with M&M Auto Group. We emailed M&M and the next morning I had a voicemail regarding our inquiry. We drove an hour to look at the car. The greeter was very welcoming and pleasant. Our Lincoln was washed and cleaned and inspected and ready for a test drive as promised. The car was beautiful the salesmen was very professional we test drove the car and had a great conversation. There was absolutely no pressure The buying experience was equally pleasant. We were given options regarding warranty options and all Lincoln had to offer. My wife was very pleased to drive her Lincoln home the same day. I would highly recommend M&M auto. There was no pressure the environment was calm and enjoyable. The drive was well worth it and I will buy my next car from them in the future.
Sales and Leasing Consultant
My Sync class - STVB49
Schultz Ford invited me to a My Sync class to teach us (seniors) My Sync and how to use it. The teacher Ruggero Fratarcangeli was excellent and went above and beyond. All of use learned so much useful information and I will now use this program on a regular basis. He brought real life uses for My Sync and helped us gain a comfort level I never imagined.
Thank you Schultz Ford for this amazing class and to help me enjoy my new car and its features.
Sales - cj48rt
Our salesman, Jim Lennon was one of the best sales representatives that we have ever dealt with. Not only was he professional, but very concerned about what we wanted in our vehicle. This is our 4th Ford purchased from Malouf, yet Jim was very concerned about what my wife wanted in her 2018 F 150. He went above & beyond what any sales individual would have done & we THANK him for this. We will be purchasing/leasing another vehicle from Jim again.
THANKS JIM LENNON! You're the best we have dealt with!
Sales and Leasing Consultant
Sales & Leasing Consultant
Professional and knowledgeable staff - Jetfan129
Daron “Cam” Johnson made the car buying process a breeze. He was recommended to us and didn’t disappoint. We set an appointment to look at Ford Edges and we had quite a few to choose from (over 40 on the lot). We had to have asked dozens of questions and Cam took at least 3 walks back to the lot to check on options. Once decided, we worked closely with the front office of the dealer for insurance and financing. Steve Riccardone was a pleasure to work with and answered all of our questions thoroughly. Highly recommend this dealer!
Dodge Promaster - MG
Wasn't planning on buying a car today but our sales person Ray Trimble got us a great deal on a slightly used Dodge Ram not (Ford) that we were hoping for. Quick and easy transaction and we drove the car home the same day. Very nice and friendly dealership.
Amazing!! - Adejesus1010
This dealership was top notch! Darren Beylouni went above and beyond to make sure we purchased the explorer we were most comfortable with. He gave us suggestions and his advice, but was in no way pushy what-so-ever. After we decided on an SUV the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Darren and Jay to anyone who is looking for a new or used vehicle.
Thank you for the extraordinary customer service.
Internet Sales Manager
Car buying/leasing done right - rtarangelo
I’m your customer for life. I couldn’t talk my wife into a Lincoln, she’s an Audi girl. I went to Audi to lease her a car last night, she wanted the A5 convertible. The nonsense I had to go through to get her a reasonable price was absurd ! The guys opening was 800 a month with $8800.00 down for a lease ! Two hours later and skyrocketing blood pressure, we settled on 640.00 per month with tax and tags down, exact same car. It drives me nuts when dealers play this game, give me a reasonable number, no hidden nonsense, and I’ll sign the deal in 5 minutes. I’m so tempted to pull the deal from him and go to another Audi dealer on principles, I’d be willing to pay more, just because. In any event, our deal on my Lincoln with Tim Coppola, Sales/Lease Mgr. took maybe 10 minutes, I left feeling like I got a fair price without any nonsense and that my friend is priceless. See you in October/November.
Lease Renewal Manager - Ford/Lincoln
Sales Consultant - Ford/Lincoln
Go see Henry! - drevega81
Henry is super helpful and always take care of my 17 Lincoln like it's his own. Any problems I have he always goes above and beyond to rectify the situation. Very friendly and courteous all the time. Always has managers and service technicians come say hello to me which makes the car service experience so much better. Will always service my car with henry and ford Lincoln of queens!
poor service at the Ford dealership I purchased my car - Jeanne Pac 2018
I called Irwin for problems I was having that another dealership that I had purchased my car from did/could not correct. Nick took the call listened, made an appointment and took care of each issue, documented work, and sat with me to ensure the phone/voice, window, etc. was functioning and ensured me Ford products/service is reliability. Due to Nicks follow through and professionalism I am now a customer of Irwin Lincoln.
Great service! - Almez
Brought my 2012 focus in for an oil change, Alberto in service greeted me very polite and professional . I was told I needed a 60 thousand miles service . Alberto helped me out with the bill and showed me it's not all about money it's about helping the customer service there vehicle even got my car washed without asking ..There's a big change in the service department and I'm happy,even the coffee and muffins were offered . I will be returning for service at liccardi Ford keep up the good work and great service!
A GREAT DAY AT PREMIER FORD - amosblackmon1949
EVERYONE WAS FRIENDLY AND PROFESSIONAL MADE THE DAY GO BY EASY THE GUYS WAS VERY KNOWLEDGEABLE IN THE FIELDS AND HELPFUL IN EXPLAINING THE DETAILS OF THE CAR
Certified Sales and Leasing Consultant
Best Experience - I ever had - Musclecarman
This dealer is by far the most honest and friendly dealer I have ever been to. It actually seemed like there cared about my business. Would recommend them to everyone ! I also shopped the price online and it was the best by at least 500.
Best Customer Service Around!!!Five Stars!!!!!! - Patti,CMA
Gino and the service department go above and beyond to treat you as if you are the only person they are taking care of! I had an issue with my moonroof not working properly. Gino picked it up and Gerard fixed the issue and Gino dropped it off that night They took me in the next day after I called! I have been buying cars for 20 years from them, and would never go anywhere else!
Knowledgable and Family Oriented - J,M & L T
After many visits to our local dealerships to find the truck we wanted for our farm and family, we then started looking for a dealer that had answers to all our questions. Many calls and "I'll get back to you regarding that" conversations with various salespeople later, we called Sunshine ( a bit of a drive for us) and asked for a salesperson that knew trucks, we were quickly transferred to Randy - if there was a question we had, he had an answer, an accurate answer. Off to Newburgh we went ..... We went over all the options we were looking for, the accessories we thought we might enjoy best, most important though, the truck we were hoping to purchase and have for many years (from what we saw on the Ford website). Of course our timing was ever so slightly off and the truck had been sold.... That did not at all stop our guy from tracking down another one. Between emails, texts and phone calls to be sure this was what we wanted he got our truck - At first glance the dealership itself was not what we had seen thus far in our immediate area, and it seemed as if it were undergoing some rather large renovations, fine with us, we live on a farm and would rather have great service than fancy surroundings. Being that we had our toddler with us we were a bit hesitant to spend much time at the dealership, that was quickly taken care of as the other employees came over to us and played trucks with our little man as we hammered Randy with our lists and concerns - this is not something we could have ever forseen - Thank You All !!
All done and said, we are home with our new truck, happy toddler and hopefully years worth of a great relationship with this dealer.
'Woody your the best" - King
I have been coming here since I purchased my Lincoln from Town Lincoln for all of my car needs and will continue to do so. Planning to purchase another car in a few years. Great service center. While waiting for parts the rental service system is great. Multipoint Inspection are great as well.
Lincoln of Paramus- AMAZING EXPERIENCE - SteveK
I went into Lincoln of Paramus with the idea of getting the MKZ. I was introduced to Rodrigo Alonso (salesman). He was extremely professional from his introduction until I drove off the lot. Rodrigo has only been with Lincoln for a short time but he knew his cars. He knew all the features that came standard and all the option packages. He asked many questions in order to understand exactly what I was looking for and then showed me a few different cars and explained different options that one had vs the other. I test drove the car and loved it. We then went into the office and started the negotiation. I have leased many cars before and always had an extremely difficult time negotiating a deal. I am in business so I understand how this works. However at Lincoln of Paramus, working with Rodrigo was a pleasure. We did go back and forth a few times with numbers but after only a few minutes we came to an agreement on a price.
Joe in finance was a pleasure to deal with. These guys are usually high pressure and always worst case scenario. Joe explained how the different options worked and made me extremely comfortable with the package I chose.
I believe I will be a customer for many years to come.
Thank you Lincoln of Paramus.
Used Lincoln MKZ - Doug
I bought a used 2015 Lincoln MKZ at Bright Bay at a fair price from my salesperson Domenick and when I got it home I discovered there was a large deep gash in the rear tire. They replaced the tire free of charge. Overall I am happy with the experience and the response to the issue.
Ford F-150 Purchase - prokesch5
Friendly and courteous, never felt hassled. Bill took the time to explain and go over everything before and after the purchase. Tom helped initiate the sale and answer questions we had. Best experience I have had buying a car or truck.
Excellent service - Big Eddie
Always great service ...Steve is the best..always quick service and fully explains all...Have no problems dealing with George wall service...The free car was is an added plus
Attentive and thoughtful - LindaJ
The dealership went above and beyond to put me in the car of my dreams. Frankie kept me in mind and contacted me immediately after they received my car. The dealership came together to ensure I was well-informed and getting the best deal possible. I would highly recommend the dealership to anyone looking to purchase a vehicle!
Best car buying experience! - P Schneider
This was my first time buying a car at Causeway Ford Lincoln. I always hated buying cars, until now. Ryan was friendly, attentive, and fair. I never felt rushed or pressured. Ryan took the time to make sure I selected a car I loved. I walked out with a car the same day and I couldn't be happier with my purchase. Mike in the finance department was fantastic too! Great place, great people!
BUYER BEWARE! - Brian S
Worst experience of my life. I was approved at my credit union and they forced me Into using their finance because I was buying a Raptor and that was the only way they would sell me the truck. When I sat down with finance he tried beating me over the head with super high interest. When I refused ,he came down and then cursed at me in front of my 6 year old son. The most unprofessional and dishonest dealer. BUYER BEWARE!
very dysmal internal coordination - AMFordTskTsk
Terrible terrible internal coordination. No one knows what or who among them did what last.
They keep breaking promises for a return call. Killed my labor day vacation plans, killed my friday night and today killed my saturday morning. And worse, you killed an opportunity to have more precious time with the kids right before school started. You make me pay for reprogramming the key and even made me buy a new one for nothing. And you seem to avoid talking about that. You make me wait so long while you huddle at the back in firefighting mode discussing god knows what. I have just spoken to an expert trouble-shooter from another dealership and what a revelation! i don't even want to begin diagnosing where your methods and systems and policies fail as a service business.
You were not like this years ago. Either take down your noisy jingle and print ads, or live up to it like you once did, else they're now nothing but lies. I will not bother naming names (you have the description of the original issue above, the recordings, timelines and paperwork) as this problem is obviously systemic. Attention Ford HQ. I will be searching for more venues to air this in case it falls to deaf ears.
Horrible service dept - Mike
I have been a customer here for many years since it first came to Huntington and was a customer when it was in Syosset before that. I own a business and for the past 7 or 8 years I buy on average 2 new vehicles each year. I currently own almost 20 Fords in total. In 2016, I purchased a new F150 that almost cost me $65,000. It has been nothing but a nightmare. So far, an AC compressor has been changed, keyless entry malfunction that would not allow me to unlock the vehicle to gain entry, 4x4 did not work from day one and had to be brought back twice to be fixed correctly, sunroof shade rail gets loose and rattles very loudly which has been fixed twice and once again two days after repair it rattles again, returned for two recalls, radio/GPS/phone system periodically stops working and had to be looked at three different occasions, passenger seat headrest supports in seat became loose and rattled, knocking sounds under front drive of truck, vibrations through accelerator during overtaking acceleration (only stated recently and I'm told this is normal!!!!!) . This truck is only 2 years old with 30,000 miles. These issues have been happening since I bought it new two years ago. Twice they took the truck and both times they left me with no vehicle for 3 weeks each time. I need a vehicle every day for work and multiple meetings. It costs me over $100 each day to travel by local transportation and taxi's. Not once did they offer a loaner and I was denied when I asked because it was not considered their luxury brand. At $65,000 and the fact that I buy new vehicles almost every year for the past 7 years or so, I would have though they would accommodate me better. If I can't get good service I can't imagine how bad it is for someone that just buys a personal vehicle once in a while.
Excellence - Bell-Mart
Customer service is the best that I ever experienced. Keep up the great work!!! I will in the future, buy my next ford connect vehicle at your dealership.
Excellent - Ferriolo5
I always love Stevens 112 I just turned in my 2015 Ford Explorer and I am the proud owner of a 2018 Ford Edge thanks to the amazing team
There! Special thanks to Bobby and Lisa for all their hard work and patience!
Dana Ford Lincoln
Performance Ford Lincoln
Malouf Ford - Lincoln, Inc.
Ditschman/Flemington Ford Lincoln
New Cars Sales Manager