Fantastic experience - Nikkilou616
An overall fantastic experience. Sean was a pleasure to work with, funny and knowledgeable, the perfect combination. Much better experience than Robert Green in Monticello. I absolutely love my 2018 Outragerous Green Ford Fiesta! Thank you M&M!
Top Reviewed Specialists At This Dealership
Sales and Lease Consultant
Sales and Leasing Consultant
Accommodating, flexible and professional - LaurenH
K was an excellent sales person very knowledgeable about the car we were looking for. Bill was very patient as we worked through the buy v. Lease options. In the end, they went to another dealership to get the exact car we wanted and delivered it quickly. Great customer service!
Internet Sales Manager
Very enjoyable satisfying experience - Varzal Racing
The staff is very friendly and helpful and accommodating to my needs, the dealership is very clean and well organized and performed all work to a very high standard of excellence
Best Experience - I ever had - Musclecarman
This dealer is by far the most honest and friendly dealer I have ever been to. It actually seemed like there cared about my business. Would recommend them to everyone ! I also shopped the price online and it was the best by at least 500.
Best Customer Service Around!!!Five Stars!!!!!! - Patti,CMA
Gino and the service department go above and beyond to treat you as if you are the only person they are taking care of! I had an issue with my moonroof not working properly. Gino picked it up and Gerard fixed the issue and Gino dropped it off that night They took me in the next day after I called! I have been buying cars for 20 years from them, and would never go anywhere else!
I highly recommend Neilsen - Tommy L
I called Neilsen the day before my purchase and spoke to Frankie on the phone. We decided on a time for the next day and he was there to greet me at the door with the keys to the model I was interested in and offered an immediate test drive. I was looking for a specific Fusion which was not in stock. Frankie and Mike the sales manager found the exact car I wanted at another dealer and had it sent over the next day. The atmosphere at the dealership was professional and relaxed. If there's a Ford in your future, I highly recommend Neilsen.
Great dealership - kparker1610
Purchased a specialty truck sight unseen. I worked with salesman Rafael and manager Steve. It was a great experience. Everyone was honest, courteous, and polite. They put in the time to make sure everything involving the deal was worked out and ready to go before I made the trip to pick up the truck. The truck was exactly as described. It was a 7 hour drive one way for me to get to the dealership, but totally worth the drive to work with Rafael and Steve. Wish I lived closer. I'd never buy another vehicle anywhere else. Highly recommend All American Ford to anyone shopping for a vehicle.
Bad customer service - Hailey234!
I was referred by a friend of the family to Nancy Rodriguez. I was in a lease that was over the allotted miles and I needed to get into a financed vehicle. Although this is not as uncommon as some would think, after speaking with Ms. Rodriguez over text message she basically told me that I would have to come to the table with a lot of money down and my payment would still be extremely high or buy out my lease and still have to come out of pocked with a lot of cash. Even though I was not happy with either of those options I still sent her a message to set up an appointment to come in to discuss all options. She stopped responding to me after that request. I have since gone down the road to BARLOW GMC and bought myself a 2018 Terrain. Little money out of pocket and a reasonable financed monthly payment with all things considered. I will never refer to bring my business to Causeway Ford again as they do not seem to want to help a more difficult deal that my require some work.
Quality Service - Reneew529
I had an excellent experience with my salesman, Dejan Erdeljan. He went above and beyond to make sure that my needs were met as far as vehicle specifications and pricing. I am very happy I chose this dealership over local competitors.
Great trade in and used car purchase - JfromCT
I was interested in a car that I saw online. I filled out the online form, was immediately contacted by Shaun. He was easy to communicate with, provided straight answers to every question that I had, and did not pressure in any way in person.
Park City Ford was great with pricing, very patient with me as a picky buyer, and accommodating with my schedule. They even drove the car I was interested in to my nearby mechanic for it to be inspected.
Excellent Customer Service on a new lease - White,Paul66
This is my second lease with Ford and this time was a CHARM. I worked with John R. and provided me with excellent service; attention to detail and faithful to his word. I recommended this dealership to a coworker and he also walked out with a 2018 Explorer. Great Job Guys!!! #beyondmyexpectations. Stevens Ford rocks.
Do yourself a big favor. Stay away from this car dealer. ... - jmb655
Do yourself a big favor. Stay away from this car dealer.
I bought a used car from them and within 6 months the front bumper cover started to fall off! I came to find out that the car had been in a rear end collision, both sides of the cars had body & paint work as well as the front and that is why the bumper was falling off. None of this was told to me at the time of the purchase. I have heard form other people who bought used cars there that they had body paint & body repair issues that were not divulged at the time of the purchase. They are a dishonest dealer! From what I'm told, the owner buys cars at auction cheap especially those that have been repaired so he can sell them at a lower price than his competition. If you do look at a car at McLean Ford ask to see the Auction Condition Report as well as a CarFax report. But see them IN WRITING!
I also had my car serviced there once. They got grease all over my carpets and would not clean or replace the carpet. Never again!
Bought my Ford Fusion and recommended 5 others - Rolotalando@yahoo.com
Love them makes me proud to drive a American made car victor made me feel like family since then my mom best friends and cousin went I love dealing with the people at phils
M&M Auto Group