Great - Chipp4
Always nice and you never have to wait around long like you may at other dealers. Would recommend to others and continue future service at Jenkins
Top Reviewed Specialists At This Dealership
Gold Level Salesperson
Certified Product Specialist
Fantastic experience - Dealerreview1
Your salesperson, John, was fantastic. He made the process very easy!!! I will absolutely do business with this dealership again in 39 months at the end of my lease!
Spiro, does not know customer service - Ron R
My first experience with my local Acura Dealer.
I bought my 2010 Honda Pilot 3.5L EXL from Treasure coast Acura with a brand new 100 month Acura battery. The battery is just over 36-months old, by the build data sticker 11-14. The battery seams to have gone bad. I called in to bring it in to have it tested. Talked with the parts department and they directed me to the service department for some reason, after describing my problem.
When I was transferred to the service department and talked to Spiro. I asked to get instructions on how and when to bring it in. They asked where the battery was purchase from and what vehicle it was on and he promptly told me that we don't have Honda Pilot parts, we are a Acura dealer. Then made the example that you do not go to Apple store for Android parts. We do not have Honda parts here. It must be his first day.
Bottom line is if you don't have a Acura, even if it is the main manufacture of the vehicle HONDA, don't ask these guys to do anything..
Scammers!!! - Israel Renta
I will like to warn potential customers about the risks of trusting this dealership service department with your maintenance needs.
They are scammers that practice deceiving techniques. I was at the dealership for a simple oil-oil filter change and a four wheel alignment. The service advisor informed that the vehicle has a rear main engine seal leaking. He also added that the oil pump was leaking as well. He quoted $1,600 plus shop supplies and taxes. I couldn't believe what I was hearing. My garage kept 2006 Acura TL has only 55,000 and has been well maintained. We never observed evidence of any oil leak on our garage or drive way. I asked the service advisor if he could show me the leaks. There was oil on the undercarriage but I realized that the oil was new and not coming from the car. They had sprayed new oil over areas of the undercarriage to create the impression of a leak. I asked for them to clean up the areas and proceed with the oil change and wheel alignment. When I droved away $205 later I noticed the car was not aligned. I spoke with service dpt. manager Nestor Diaz whom disrespectfully denied what happened.